Placed a big order with this company and got a delivery date a week later. Next day I asked if I could add to the order and was told 'yes'. They took payment, and then the goods never showed up. They had cancelled the order without telling me. Their excuse was it was my fault for ordering more things! (That's a first, a business criticising a customer for spending more money with them). I got no apology or offer of a discount. Nothing. When goods finally arrived they weren't complete either and some were damaged. You had to pay extra for a finishing kit, which I wasn't told about. Overall, a very stressful and a strange company to deal with who seem to be working on a 1970s model of customer service, which involves being rude, aggressive and blaming the customer.