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Garden Chic Reviews

4.1 Rating 545 Reviews

77 %

of reviewers recommend Garden Chic

Company Reviews

Product Reviews

4.1

Based on 545 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 31st January 2023

Garden Chic 5 star review on 19th October 2022

Garden Chic 5 star review on 19th October 2022

Garden Chic 5 star review on 19th October 2022

Garden Chic 5 star review on 19th October 2022

Garden Chic 5 star review on 19th October 2022

Garden Chic 5 star review on 19th October 2022

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product very nice and exactly what we wanted. However, product Assembly was an absolute pain. Took absolutely ages to build the chairs (lining up the holes with the screws) - and there’d be no way you could build the furniture if you lived on your own.”

Posted 8 months ago

Hi Calum, Thank you for your review and feedback. We have sold lots and lots of these sets this year and we have not had any comments like this on assembly so we will take this on board for the future. Kind Regards, Garden Chic

Posted 8 months ago

“We highly recommend Garden Chic So helpful excellent customer service Arrived right on time and delivery was so quick Fantastic price”

Posted 1 year ago

“Garden Chic were the cheapest by far and my purchase arrived really quickly”

Posted 1 year ago

“Unfortunately, there is no phone number to call this company. We had an issue with white pebbles delivered in a bulk bag which were covered in mud just below the surface of clean stones. Along with the mud bag was mixed with fragments of purple slate, throughout, shells and many coloured pebbles. Lots of the white pebbles were actually cream and grey and not representative of what we paid for. Having an online conversation and sending photos of our complaint asking for someone from Garden Chic to contact us to discuss issues to this date some 4 days later have not had a phone call or email from them.”

Posted 2 years ago

“Good. Need to be more aware of stock levels.”

Posted 4 years ago

“Best price I could find for this item. Fast delivery too.”

Posted 4 years ago

“Needed two people on the ground to carry the panels on delivery.A few of the slats broke away from the panels as they needed to be picked up at each end to keep them intact. The panels are very effective and will look good once in place.”

Posted 4 years ago

“Not bad, but unfortunately my wheelbarrow was slightly damaged in transit. Not badly enough to go through the hassle of returning it but still, when you spend over £100 on a wheelbarrow, it'd be nice to get it in pristine condition. The barrow itself is great. Large and sturdy.”

Posted 4 years ago

Dear James, thank you for your review. I apologise for the damage that you had with your wheelbarrow. Any damage should always be reported to us such that we can take up the matter with our couriers. We will certainly forward your message to them. As the wheel barrows are delivered assembled and ready to use, they are not easy to package but we get remarkably few damage issues in light of that.

Posted 4 years ago

“ordered Item, Chased Item after it had not been received after around a week to be told it was out of stock, Refund was issued, Standard wait for money to be deposited into my account”

Posted 4 years ago

“Really good when arranging delivery were very flexible. However 6 items were faulty and returned and 3 weeks later we haven’t had a refund.”

Posted 4 years ago

“So disappointed with forest greenhouse, quality is awful! Wish I had saved my money!”

Posted 4 years ago

“Delivered as planned but would be good to have update ahead of drop off”

Posted 4 years ago

“Ordered and arrived on time”

Posted 4 years ago

“Summerhouse although good value further work required after assembly to make watertight and to secure doors. Instructions vague in places. Still happy with purchase.”

Posted 4 years ago

“Bought Green House, delivery and ordering was good, however the quality of the components was lowest possible, hidges and bolts, must be the cheapest you can find, there were a significant number of screws short, and the instructions were awful. Disappointed, in product that for the sake of a few extra pence would be must bettter”

Posted 5 years ago

Dear Tony, Thank you for your feedback We will certainly pass these comments on to the manufacturer of the greenhouse for review

Posted 5 years ago

“My first purchase of blueberry plants appear to be of good quality,delivered in very good time, l would have preferred larger plants,but for the price they are acceptable.”

Posted 5 years ago

Hello Thank you for the review - however we do not sell any plants so I suspect you ordered from a similar online garden website

Posted 5 years ago

“I can't because this silly survey has arrived four days before Garden Chic supposed to deliver the goods. You are a bit premature with your survey I think!”

Posted 6 years ago

“Driver vey polite and helpful.the wood for the Arbour was damp we have to dry before painting.The was wood not covred on the lorrywas damp on arrival. The quality of the wood was as expected "good" Paul Giles Woodbridge”

Posted 6 years ago

“Purchase was fine but no delivery on date specified by the supplier company”

Posted 6 years ago

“Unexpectedly early delivery. But poor assembly instructions and one or two of the plastic location tabs were broken off on delivery. Not cheap for a plastic product.”

Posted 6 years ago

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Garden Chic is rated 4.1 based on 545 reviews