Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.17

4.2 Rating 643 Reviews

79 %

of reviewers recommend Garden Chic

4.2

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 9th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the awning. Website contact prior to purchasing was extremely helpful with all questions asked. Excellent service, delivery on time.”

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Posted 1 day ago

Hi there, Many thanks for the review. Great to hear that you are pleased with your item and also the delivery and service. Your awning and patio set up looks simply fab! Best Regards Garden Chic

Posted 16 hours ago

“Purchase was for my grandson, whom totally loves his sand pit. Super customer service as I mixed up billing/ delivery addresses!! Fantastic company would highly recommend and use again. Thank you. S”

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Posted 54 minutes ago

“Pleased with bench and delivery good.”

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Posted 18 hours ago

Hi Pauline, Many thanks for the review. Great to hear that you are pleased with your item and also the delivery. Best Regards Garden Chic

Posted 16 hours ago

“Excellent service. Good customer service when I telephoned all my questions answered. Ordered garden furniture which was then delivered within 2 days - brilliant. Delivery was excellent. Furniture was well packaged and every item individually wrapped. Great quality furniture which was cheaper than other sites selling exactly the same thing. I was very impressed and would have no hesitation using Garden Chic again or recommending to anyone.”

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Posted 23 hours ago

Hi Ann, Many thanks for the review. Great to hear that you are pleased with your item and also the delivery. Best Regards Garden Chic

Posted 16 hours ago

“Garden Chic is a very good Company. This is the second time I have ordered ftom them.Delivery is outstanding. I have not opened my delivery yet as waiting for better weather to do so.”

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Posted 1 day ago

Hi Susan, Many thanks for the review. Great to hear that you are pleased with our service and also the delivery. Best Regards Garden Chic

Posted 16 hours ago

“All good. Good product, decent price.”

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Posted 1 day ago

Hi Thomas, Many thanks for the review. Great to hear that you are pleased with your item and also the price. Best Regards Garden Chic

Posted 16 hours ago

“Great quality and value. They were just the size I needed. Easy ordering process. Helpful customer service. Would definitely recommend.”

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Posted 1 day ago

Hi Linda, Many thanks for the review. Great to hear that you are pleased with your item and also our service. Best Regards Garden Chic

Posted 16 hours ago

“Good service, efficient delivery, pleased with garden bench.”

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Posted 1 day ago

Hi there, Many thanks for the review. Great to hear that you are pleased with your item and also the delivery and service. Best Regards Garden Chic

Posted 16 hours ago

“Fabulous choice of items...great delivery...communication spot on...value for money too!!!...Will definitely recommend to friends and family.”

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Posted 1 day ago

Hi Lynne, Many thanks for the review. Great to hear that you are pleased with your item and also the delivery and service. Best Regards Garden Chic

Posted 16 hours ago

“Good product but delivery took a little longer then expected.”

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Posted 1 day ago

Hi Mohammed, Many thanks for the review. Great to hear that you are pleased with your item and also the service. Best Regards Garden Chic

Posted 16 hours ago

“Easy to order online and customer service excellent no waiting on phone. Kept up to date with order and tracking. Delivered with care by courteous drivers”

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Posted 1 day ago

Hi Susan, Many thanks for the review. Great to hear that you are pleased with your item and also the delivery and service. Best Regards Garden Chic

Posted 16 hours ago

“5 Star service for price, quality and delivery.”

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Posted 1 day ago

Hi Scott, Many thanks for the review. Great to hear that you are pleased with your item and also the delivery and service. Best Regards Garden Chic

Posted 16 hours ago

“My daughter loves the mini dune bettle car which i purchased through Garden chic. Delivered was good and the product and price is excellent. Nothing bad to say 😃”

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Posted 1 day ago

Hi Craig, Many thanks for the review. Great to hear that you and your daughter are pleased with your item and also the delivery. Best Regards Garden Chic

Posted 16 hours ago

“Very competitive prices with many options for payment. Delivery on time. Absolutely no issues would not hesitate to use Garden Chic again.”

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Posted 1 day ago

Hi David, Many thanks for the review. Great to hear that you are pleased with your item and also the delivery and price. Best Regards Garden Chic

Posted 16 hours ago

“Great product as described. Arrived on time and was delivered by a charming driver who ensured that all was well before departing. Would highly recommend.”

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Posted 1 week ago

Hi Sarah, Thanks for taking the time to leave us a review. Its great to hear that everything is to your satisfaction. Best Regards Garden Chic

Posted 5 days ago

“From ordering to delivery, everything was simple and straight forward! We received our Maze Havana garden set and we are extremely impressed! Thank you, we will recommend”

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Posted 1 week ago

Dear Mrs Fitzpatrick, Thanks for taking the time to leave us a review. Its great to hear that everything is to your satisfaction. We hope now that you get many years pleasure from using your garden furniture. Best Regards Garden Chic

Posted 5 days ago

“Great service. Product as described. Arrived on time and was delivered by a delightful chap who ensured that all was correct before leaving. Would highly recommend.”

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Posted 1 week ago

Hi Sarah, Many thanks for the review. Really appreciate your recommendation. Best Regards Garden Chic

Posted 1 week ago

“Order #2000029868: Title: Deeply Disappointed – Misled and Left Helpless I had one of the worst product delivery experiences ever. Before placing my order, I made it very clear to the customer service team that the bed must be delivered to the first floor, as I am a disabled person and physically unable to carry anything myself. I was assured this would be done, and that written instructions would be added to the delivery note. Unfortunately, the reality was completely different. The XDP delivery driver, Sebastian, showed up and was shockingly rude—he outright refused to take the delivery upstairs and left the entire bed in the corridor. I tried to explain my situation, but he simply did not care. I immediately contacted customer support again (through a chat with someone named Lewis) and was told the order could not be canceled or returned until next week. This left me completely stranded with large, heavy items I couldn't move, and no support whatsoever. To make matters worse, the assembly person had already made it clear that they wouldn’t help carry anything either—so I ended up stuck, paying for a service I couldn’t even access properly. It felt like a complete betrayal of trust. I had to pay an extra £50 to people who I found online to do the job later. I paid in 3 amounts via Paypal but the full amount was charged, and now I’m left unsure whether the fault lies with Green Chic, XDP, or PayPal. What I do know is that I’ve been let down at every stage of this experience. If you're considering ordering from this company and need any form of special delivery assistance, please think twice. They made promises they didn’t keep, and showed no empathy when I was most vulnerable.”

Helpful Report

Posted 1 week ago

Dear Jawad, Please accept our apologies for any inconvenience suffered. This item came directly from the warehouse of one of our suppliers, using their appointed couriers. Once the courier had left you, it was unfortunately not possible to get one to return the same day to rectify things. We will pass on your feedback to our supplier and ask them to liaise directly with the courier and request improvements. Once again, we are sorry for the inconvenience. It looks like your transaction was linked to PayPal pay in 3. This is something between you and them, so you will need to liaise directly with PayPal to understand the situation and resolve. Best Regards Garden Chic

Posted 1 week ago

“Ordered a paddle board from here as much cheaper than everywhere else for the same make and model. Great service and received it within 48 hours! Amazing! Thank you”

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Posted 2 weeks ago

Hi Ian, Thanks for the feedback - thats great to hear. We hope you get lots of fun from using your board... Best Regards Garden Chic

Posted 2 weeks ago

“Arrived swiftly with no issues. Very pleased.”

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Posted 3 weeks ago

Hi Minnie, Thanks for the feedback; very much appreciated. Best Regards Garden Chic

Posted 3 weeks ago

Garden Chic is rated 4.2 based on 643 reviews