Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.11

4.1 Rating 603 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 603 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with my order, delivered quickly and my garden bench looks great in the garden. 5 star service and product.”

Helpful Report

Posted 1 year ago

Hi there, thanks so much for taking time to offer the feedback. We hope you enjoy using your product throughout the summer. Best Regards GardenChic

Posted 10 months ago

“We did have a delivery problem but it was soon sorted by good staff at garden chic cheers karl ps will be using the company again.”

Helpful Report

Posted 1 week ago

Hi Karl, Great to hear that you are happy with our service - we will sahre with the team. Best Regards Garden Chic

Posted 4 days ago

“Delivery arrived in good time sadly there were some pieces missing which was slightly annoying”

Helpful Report

Posted 2 weeks ago

Hi Julie, Sorry to hear that you've had an issue with your order and some missing components. We are not aware of any contact from you flagging a problem. If you've still got an issue, please contact us with details and we will do our very best to bring about a speedy resolution for you. Best Regards Garden Chic

Posted 4 days ago

“Good price, good delivery and exactly as advertised. Able to track delivery.”

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Posted 2 weeks ago

Hi Ken, Thanks for the feedback. Great to hear that you are happy with everything. Best Regards Garden Chic

Posted 4 days ago

“Professional service.”

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Posted 2 weeks ago

Thanks for the feedback Heather. We hope your garden obelisk looks simply fab! Best Regards Garden Chic

Posted 2 weeks ago

“Good to deal with product I bought was really good value and more to the point there was a slight problem with it and was able to make a phone call explaining and all sorted within 3 day Would use again”

Helpful Report

Posted 2 weeks ago

Hi Paul Thanks for the feedback. Glad we were able to get things quickly resolved for you. We hope your ottoman bed gives you many years great service. Kind Regards Garden Chic

Posted 2 weeks ago

“Great service. The dog kennel eas just what we wanted, nice and big for two spaniels!”

Helpful Report

Posted 2 weeks ago

Hi Vicki, Thanks for the feedback. We hope your kennel gives you and your dogs many years great service. Kind Regards Garden Chic

Posted 2 weeks ago

“The item I purchased (twice in error - once by me and one by my sister not realizing I had purchased) was lovely. Very nice. However I will NEVER buy from here again due to the rude and downright nasty man that picked up the phone to me when I called to explain I wanted one of the orders to be cancelled. Stay away - far far better (and politer) customer service in many other places. Stay away from here is my opinion unless rude boy has left - I may have made an error due to dealing with cancer and chemo but they way he is on phone is shameful”

Helpful Report

Posted 2 weeks ago

Dear Daniela, You ordered twice and contacted us to cancel the order. We needed to establish that the item was not already in transit to you which took a couple of hours, but then cancelled your second order the same day. Your refund was then actioned immediately. You were not happy that upon cancelling an order the funds take 3-5 days to clear back into your account. This delay is not down to us but banking protocols. You called serveral times during this process and we acted professionally and courteously at all times. We are sorry that you were dissappointed with our service. Kind Regards Garden Chic

Posted 2 weeks ago

“Good delivery, easy to assemble, meets my needs exactly”

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Posted 2 weeks ago

Hi Martin, Thanks for your feedback. We hope that your log store gives you many years great use. Kind Regards Garden Chic

Posted 2 weeks ago

“Well and safely packed. Easy to construct. Extremely pleased with the product.”

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Posted 2 weeks ago

Hi Simon, Thanks for the feedback. We hope that you get many years great use out of your Sentry Post Shed. Kind Regards Garden Chic

Posted 2 weeks ago

“I have assembled the gazebo and tried to put the roof on and it is to tight to continue. It started ripping as it seems it doesn’t fit ?! 4x3 outsunny gazebo i literally only just brought this .”

Helpful Report

Posted 3 weeks ago

Hi there, we are sorry to hear that you are having trouble with the assembly of your new gazebo. If you care to contact us directly, we will be happy to do all we can to help. Kind Regards Garden Chic

Posted 2 weeks ago

“Cabin was delivered on a huge lorry and very skillfully put in place by the driver with his fork lift . It was an awkward space but he did it perfectly . Very experienced driver . Great job”

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Posted 4 weeks ago

Hi Teresa, Thanks for your feedback. Aways great to hear positive comments. We hope you get many years great service out of your cabin. Best Regards GardenChic

Posted 4 weeks ago

“Excellent service - thank you”

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Posted 1 month ago

Hi Caroline, Thanks for taking the timeout to leave this review. We hope you get many years satisfaction from your Greenhosue. We will pass on your feedback / compliments on Customer Service to our team. Kind Regards GardenChic

Posted 1 month ago

“Ordered my cover came quick , good quality, really happy with goods and service,”

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Posted 1 month ago

Hi Linda, Thanks for taking the timeout to leave this review. We hope your Garden Furniture Cover gives you many years good protection for your set. Kind Regards GardenChic

Posted 1 month ago

“Bought to use in bad weather and it is a little gem. Use with walking yoga app. Works really well, perfect for me. Small enought to use at home.”

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Posted 1 month ago

Hi Sharon, Thanks for taking the timeout to leave this review. We hope your Treadmill will give you many years of good workouts and great service. Kind Regards GardenChic

Posted 1 month ago

“Really sturdy garden furniture”

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Posted 1 month ago

Hi Patricia, Thanks for taking the timeout to leave this review. We hope your Wooden Companion Set will give you many years of great service. Kind Regards GardenChic

Posted 1 month ago

“Good customer service, nice product, quick delivery.”

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Posted 1 month ago

Hi Andrejus, Thanks for taking the timeout to leave this review. We hope your Globe Bar Table will give you many years of great service. Kind Regards GardenChic

Posted 1 month ago

“From ordering to delivery , FAULTLESS .”

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Posted 1 month ago

Hi Simon, Thanks for taking the timeout to leave this review. We hope your Gazebo will give you many years of great service. Kind Regards GardenChic

Posted 1 month ago

“I do nor no yet as nor built it awaiting summer time”

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Posted 1 month ago

Hi Mark, Thanks for taking the timeout to leave this review. We hope that once built, your Garden Store gives you many years of great service. Kind Regards GardenChic

Posted 1 month ago

“Manual Resistance Foldable Bike with LCD Monitor Pink. Delivered very swiftly. Easy to assemble and use straight away. Very good value.”

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Posted 1 month ago

Hi Kevin, Thanks for taking the timeout to leave this review. We hope your Exercise Bike will give you many years of great service and enjoyment. Kind Regards GardenChic

Posted 1 month ago

“Rather disappointed in this outside store that I purchased. It is very femmer and failed made from the thinnest of timber/materials. I doubt very much if it would be weatherproof due to how joints etc are in the panels. Meaning I've had additional costs in buying sealant and weatherproof tape. It also requires fixing to a solid structure otherwise its likely to move in bad weather. Not worth the money. Wouldn't recommend.”

Helpful Report

Posted 1 month ago

Hi Kevin, We are sorry to hear that you are not happy with your garden store. We have no record of any issues being logged with us since we last liaised around your delivery from the courier. Although this is a price entry item, it should still very much be fit for purpose. Therefore, if you want to email in with further feedback, we would be happy to share it with the factory. Thank you for the feedback. Best Regards GardenChic

Posted 1 month ago

Garden Chic is rated 4.1 based on 603 reviews