Garden Chic Reviews - Read 323 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01636 858 290

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire

Write Your review

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 7 Posts, 3 fence panels and a T&G Gate from GardenChic. There was a problem with the gate so I emailed Customer Services. No Reply. 5 more emails and 8 weeks later and still no reply to any of my attempts to contact them ! I certainly will never do business with them again.”

Posted 8 hours ago

“I had a problem with a Gate I ordered through GardenChic website. After 6 emails over 7 weeks I have still not received a single response from them. I will never do business with them again. The few pounds I saved (yes they are one of the cheapest suppliers) has been wiped out ten fold by having an £80 gate which I cannot use.”

Posted 4 days ago

“I recently contacted Garden Chic to purchase a garden sofa set. Most retailers had a long lead time and in the current climate, couldn't guarantee when the delivery date would be. A very helpful young lady took my details and said she would look into this. On calling back she confirmed availability, and said delivery would be in 5 days. Delivery was tracked accurately, spot-on timing and 2 very polite, helpful men carried the furniture to my garden. All within current guidelines. Fantastic service from start to finish.”

Posted 4 days ago

“I ordered a playhouse from the company but cancelled it due to long lead times weeks ago, no refund, no contact, I've emailed several times and heard nothing back. Really poor and will now have to pursue through my credit card. DO NOT USE”

Posted 1 week ago

“Ordered some decking metal lnserts 2 days ago they were delivered this morning well impressed will be using your company again”

Posted 1 week ago

“Excellent service.”

Posted 2 weeks ago

“Despite issues surrounding Covid19, our Palram Skylight Pent 4 x 6 shed arrived in 10 days - best price at time of order.
Put together yesterday & very pleased but have a very small doubt/worry about the size of the hinges for the very wide door, but time will tell....
I did have reason to contact customer services prior to delivery and was very happy with the friendly & efficient way in which my query was handled.
https://www.gardenchic.co.uk/pent-shed-4-x-6-amber-p6869”

Posted 2 weeks ago

“We ordered a Shiplap Pent Outdoor Store for our bikes. The item was not in stock at the time of our order and I was a little sceptical about the promised delivery date, however it arrived at 10am on the scheduled day.
Took about 4 hours to assemble (mostly single handed) and very happy with the quality.”

Posted 3 weeks ago

“Ordered fence panels. Delivery was excellent. One arrived damaged. Contacted garden chic and the arranged a replacement. Excellent customer service. Will not hesitate to order from them again.”

Posted 3 weeks ago

“Great communication, fast delivery ad very pleased with the product: Harmony 6x10ft grey Greenhouse.”

Posted 1 month ago

“We received a different garden furniture set than ordered but the follow up was excellent”

Posted 1 month ago

“Just assembled the greenhouse, good value, and went together easily
Would shop with you again
Thanks
Mr Williamson”

Posted 2 months ago

“Excellent service and a really good quality wheelbarrow at a great price
(https://www.gardenchic.co.uk//haemmerlin-aktiv-ultimate-120ltr-wheelbarrow-p2503/s5707)”

Posted 2 months ago

“The wheelbarrow I ordered came quickly and was exactly as advertised.”

Posted 2 months ago

“Bought garden gate, wrong size on website so asked for Edmund and have had to chase to get money back.

Avoid”

Posted 2 months ago

“Pleased with gate I brought . Fast delivery. Would order from you again.”

Posted 2 months ago

“Excellent competitor service
Well informed delivery times
Polite delivery guys
I’m very pleased with the quality of my purchase
Yet to be put up but very happy
Many Thanks Garden Chic”

Posted 2 months ago

“Great service would use again”

Posted 2 months ago

“Great service.
On time.”

Posted 2 months ago

“Absolutely rubbish will never use again .”

Posted 2 months ago

Garden Chic is rated 3.97 based on 323 reviews