Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.10

4.1 Rating 545 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 545 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 31st January 2023

Pawel D

Garden Chic 5 star review on 19th October 2022

Nick C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made heavy duty log store. Well worth the money. Would recommend buying.”

Helpful Report

Posted 1 year ago

“Very easy to assemble and very sturdy”

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Posted 1 year ago

“The actual cabin is mostly good quality. However, the instructions are awful! You have to work from drawings alone and much of it is guess work. I ended up having to pay a professional carpenter £450 to help me. He was seriously challenged by the instructions too. We had to work by trial and error which took us 3 whole days. Not impressed. Also the wooden base provided was not big enough for the structure. We had to buy more treated wood and enlarge it. If the company provide step by step instructions I would recommend this product. Until then I would look elsewhere. Dear Garden Chic. Thank you for your email. I did contact the retailer both in advance of purchase with questions about whether I would need assistance with assembly, and after I received the instructions and cabin. I was assured that as long as I had "a reasonable standard of DIY" that I would have no problem assembling the cabin. I also phoned to complain about the poor quality of the instructions as soon as I had removed tha packaging. I was told that the drawings were "very straightforward" and "easy to follow". The step by step instructions were included, but for a completely different 4 sided cabin with a pitched roof. I was informed that there were not specific instructions for my cabin. This in my opinion constitutes mis selling. If you are prepared to reimburse me for the funds that I was forced to pay out for a professional (who had never seen such poor instructions) I will consider amending my review. Best wishes Carl”

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Posted 1 year ago

“good delivery service driver very helpful cabin had a few problems with drawings but sorted one thing to say the roof felting was of poor-quality good job we got the roof shingles also the roof felt is very thin you could just rip through it and any strong wind would just lift it up but other than that looking forward to painting outside of cabin all electrics now up and running Christmas lights all round Many Thanks Dorothy HAVE A GOOD ONE”

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Posted 1 year ago

“Good quality products, easy to put together.Excellent price.Quick delivery.”

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Posted 1 year ago

“Excellent service, very good price,quick delivery.Thank you.”

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Posted 1 year ago

“everything is great with our order, Customer service where extremley helpful as well. Will definately order again as and when we need too”

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Posted 1 year ago

“The baby was made up with her new house the service was fast everythink was in delivery no problems”

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Posted 1 year ago

“ordered my "Handy" 4 tonne log splitter arrived within time took a bit to assemble the safety guard but once done works perfectly very good service & price very happy”

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Posted 1 year ago

“Perfect Xmas wreath. Delivery took a long time. But did arrive in time for Xmas.”

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Posted 1 year ago

“Perfect Xmas wreath. Delivery took a long time. But did arrive in time for Xmas.”

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Posted 1 year ago

“Excellent quality item at a very competitive price and delivered within days.”

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Posted 1 year ago

“Recently purchased a Handy Vertical Log Splitter 8 Ton - having had several specification queries prior to purchase which were answered efficiently via phone -ordered - arrived undamaged within a week after a small amount of assembly was good to go - very impressed with build quality and finish and would recommend log splitter and company 10 out of 10”

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Posted 1 year ago

“advertised a white christmas tree and what i received was not white. they said i need to pay £30 to return the item which cost £64.99. no help whatsoever even though they admitted in writing that the item received was not what was advertised. absolutely useless - will never use this website again!!!!!”

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Posted 1 year ago

“Excellent product with very quick delivery”

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Posted 1 year ago

“Good product range; reassuring customer support.”

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Posted 1 year ago

“i ordered some black railing and posts for my front garden and could not be happier with the quality of the items and the price too. the items came within 4 days from ordering which was a nice surprise plus the comms from the team at garden chic were excellent. emails and calls telling me what was going on at all times. very happy with everything that Garden Chic done for us so thanks again.”

Helpful Report

Posted 1 year ago

“Outstanding service, great product! The DHL delivery driver tried 3 times to deliver, saying he couldn't find my address. The staff at Garden Chic went the extra mile to ensure DHL got it right and my pizza oven was delivered at the 4th attempt. Big shout out for Danelle! My La Hacienda pizza oven is of very good quality and easy to construct, I particularly like the threaded inserts that were pre fitted, they made assembly that much easier, so many self assembly items just screw into thin sheet metal. Makes a cracking pizza!”

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Posted 1 year ago

“The Log store I bought was delivered with clear instructions and took no time at all to put together. The quality is superb and it more than exceeds expectation. I would not hesitate to use garden chic again for any future purchases.”

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Posted 1 year ago

“I would highly recommend using Garden Chic. Fast and friendly service and products are very good. Great video tutorials are easy to follow too! Great service!”

Helpful Report

Posted 1 year ago

Garden Chic is rated 4.1 based on 545 reviews