Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.18

4.2 Rating 655 Reviews

79 %

of reviewers recommend Garden Chic

4.2

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

Write Your review

Tell us how Garden Chic made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Chic 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Experience was great - communications good and delivered when they said. The PALRAM-CANOPIA 6x8 shed is really good. Instructions were clear - needs 2 people - but easy to follow and the shed looks great.”

Helpful Report

Posted 1 year ago

Dear Peter, Thanks for taking the time to leave us feedback. It is great to hear that you are happy with your shed and our service. Best Regards GardenChic

Posted 1 year ago

“DO NOT BUY FROM THIS COMPANY AS QUALITY CANNOT BE GUARANTEED. I bought some Forest Garden fence panels which because of weather I had to store for a while before installing. When they were installed the panels were structurally fine. However, the slats were twisted and warped so much so that our contemporary fence panel looks all wavy! Garden Chic palmed me off to Forest Garden who said this was a natural feature!!! By comparison the supposedly same Forest Garden panels sold at Wickes are 10 times better. I can only conclude Garden Chic are selling rejects or 'seconds' I have tried to resolve amicably but they do not want to know. Avoid!!!”

Helpful Report

Posted 1 year ago

Dear Sir, We are sorry that you are not happy with your purchase. Your panels were delivered directly from the manufacturer, Forest Garden. Please be assured that Forest Garden do not supply rejects or 'seconds' to any of the retailers they supply - Garden Chic included. The panels you recieved were standard factory quality - exactly the same as what Wickes would recieve. Warping and movement can happen in wooden products, as it is a natural feature of the material...with wood often expanding and contracting with changes in temperature. Best Regards GardenChic

Posted 1 year ago

“Super happy with our shed 12x8 .. excellent quality, easy assemble with instructions simple to read (which can be rare) can’t recommend this company enough.. affordable sheds but the highest quality compared to some other expensive ones I’ve seen.. driver was really helpful and friendly.. highly recommend..”

Helpful Report

Posted 1 year ago

Dear Karla, Thanks for taking the time to leave us feedback. It is great to hear that you are happy with your shed and its delivery. Best Regards GardenChic

Posted 1 year ago

“So happy with our shed, good quality fantastic price for a 12x8, easy assembly.. delivery was fast the driver was super helpful and friendly.. can’t recommend this company enough.. I now have 1 happy teenager ..”

Helpful Report

Posted 1 year ago

Dear Karla, Thanks for taking the time to leave us feedback. It is great to hear that you are happy with your shed and its delivery. Best Regards GardenChic

Posted 1 year ago

“Ordered XL Chiminea on 14/05/24 for garden party on the 26th. 3 to 5 day delivery, still waiting today 30th. Pretty poor!”

Helpful Report

Posted 1 year ago

We are really sorry for the delay in you getting your order. It was being delivered directly by the manufacturer and they struggled to get in contact with you by phone to get it booked in for a convenient day. They say that they then switched to trying by email and that your item was delievred the day following this feedback post. Apologies once again. We hope that you get many years of enjoyment out of your chimenea.

Posted 1 year ago

“I ordered some seeds from this company and they look lovely out in the garden and didn’t take long for them to start to show either - would 100% recommend.”

Helpful Report

Posted 1 year ago

Hi Nichola, thanks so much for taking time to offer the feedback. We hope your seeds do really well for you. Best Regards GardenChic

Posted 1 year ago

“Garden rolling cart is great delivered in 3 days very efficient the lady on the phone was great friendly and helpful great to deal with thanks. Peter Thornber. 👍”

Helpful Report

Posted 1 year ago

Dear Peter, Thanks for taking the time to leave us feedback. It is great to hear that you are happy with your garden cart and our service. Best Regards GardenChic

Posted 1 year ago

“Very slow delivery.”

Helpful Report

Posted 1 year ago

Hi there, We are really sorry that the speed of delivery did not meet your expectations. Our deliveries are usually very quick. If you would care to supply further details, we will happily investigate the matter for you. Kind Regards GardenChic

Posted 1 year ago

“Ordered on a Sunday morning and had delivery on the following Tuesday Very pleased with the product and would recommend the patio set to anyone”

Helpful Report

Posted 1 year ago

Hi Geoff, thanks so much for taking time to offer the feedback. We hope you enjoy using your product throughout the summer. Best Regards GardenChic

Posted 1 year ago

“There was an issue with a supplier (no fault of Garden Chic) but Garden Chic were so easy to deal with - great communication, great support and a really great experience despite the issue with the supplier. I'd not hesitate to shop with them again. Thank you for your support and great customer care, Olivia and Danielle. Great company to deal with”

Helpful Report

Posted 1 year ago

Hi there, thanks so much for taking time to offer the feedback. I have shared it with the ladies you mention and it bought fantastic instant smiles. We hope you will consider using us again and welcome your business. Thanks again. Best Regards GardenChic

Posted 1 year ago

“Ordered a petrol lawnmower off their site 6 days ago. Delivery was advertised as 3-5 days. I have yet to receive my product, or hear any update since my original purchase date.”

Helpful Report

Posted 1 year ago

Hi Matt, We are sorry that your delivery was a tad late. You ordered a on a saturday and the listing should have said delivery in 3-5 working days, not 3-5 days. We will get this corrected - thank you. An email with your order confirmation on will have been automatically sent at the time of doing your order. Please check for your junk file for this. We hope your Webb Petrol lawnmower gives you many years of good service. Kind Regards GardenChic

Posted 1 year ago

“Teardrop egg char. Ordered on a Thursday and arrived the next day. Very easy to assemble. Absolutely love it.”

Helpful Report

Posted 1 year ago

Hi, thanks for your feedback. We are pleased that you like your purchase and that the delivery speed exceeded expectations. We will you a wonderful summer enjoying your egg chair.

Posted 1 year ago

“Very good quick delivery for my greenhouse, would recommend them. Easy to get in touch with by phone.”

Helpful Report

Posted 1 year ago

Hi Annette, thanks so much for taking time to offer the feedback. We hope you enjoy using your greenhouse and get some fantastic results throughout the summer. Best Regards GardenChic

Posted 1 year ago

“excellent service, goods as expected promptly delivered, unbeatable price.”

Helpful Report

Posted 1 year ago

Hi there, thanks so much for taking time to offer the feedback. We hope you enjoy using your product throughout the summer. Best Regards GardenChic

Posted 1 year ago

“Wonderful experience from placing the order over the phone to getting my building - was kept informed throughout.”

Helpful Report

Posted 1 year ago

Hi there, thanks so much for taking time to offer the feedback. We hope you enjoy using your product throughout the summer. Best Regards GardenChic

Posted 1 year ago

“Really nice lady in the customer service team helped me place my order.”

Helpful Report

Posted 1 year ago

Hi there, thanks so much for taking time to offer the feedback. We hope you enjoy using your product throughout the summer. Best Regards GardenChic

Posted 1 year ago

“Second time ive bought from these guys - this time some pots. Arrived quickly & undamaged. Really pleased.”

Helpful Report

Posted 1 year ago

Hi there, thanks so much for taking time to offer the feedback. We hope you enjoy using your pots throughout the summer...and in many seasons beyond. Best Regards GardenChic

Posted 1 year ago

“Fab Customer Service”

Helpful Report

Posted 1 year ago

Hi there, thanks so much for taking time to offer the feedback. Your kind words have been shared with our customer services team. Best Regards GardenChic

Posted 1 year ago

“Happy with my order, delivered quickly and my garden bench looks great in the garden. 5 star service and product.”

Helpful Report

Posted 1 year ago

Hi there, thanks so much for taking time to offer the feedback. We hope you enjoy using your product throughout the summer. Best Regards GardenChic

Posted 1 year ago

“I ordered a greenhouse from this company, I had delivery within 5 days and received the tracking the second day after ordering. Good quality and happy overall.”

Helpful Report

Posted 1 year ago

Hi Lola, thanks so much for taking time to offer the feedback. We hope you enjoy using your greenhouse and get some fantastic results throughout the summer. Best Regards GardenChic

Posted 1 year ago

Garden Chic is rated 4.2 based on 655 reviews