“Travelling with Gap360 years ago. They're professional, friendly, helpful, and polite. The prices are really good. Thanks for making my dream holidays become true!”
Hi there. We're really sorry that your flights were cancelled by your airline. This is completely out of Gap 360's control and as the trip was still running the issue was wholly with the airport/airline. In this instance you would claim on travel insurance for the costs incurred as we had already booked and paid for your accommodation and activities. Gap 360 have provided all supporting documentation you require to make a claim so we would suggest doing this as soon as possible.
Hi. We're surprised to hear this, we have thousands of positive reviews about our customer service. We want to ensure we understand what's happened if this is about the travel company Gap 360 so please contact us to discuss this matter.
“This was my first solo trip and it was made extra special thanks to our tour guide Robbie ( Wanlop) He made everything for us soo effortless and never rested until we were all happy.
The itinerary was fantastic and kept us entertained throughout the 18 days and would highly recommend gap 360 for anyone planning a backpackers trip through Thailand.”
“A huge thank you to Robbie (Wanlop) for going above and beyond during my recent trip to Thailand. Nothing was ever too much trouble. Id highly recommend Gap360 and especially Robbie to friends & family.
Thanks again Robbie for making our time in Thailand a great experience. 10/10 💙”
“This trip has been one of the best experiences of my life, if not the best. I couldn’t have asked for a better start to my travels! The friends I have made on this trip are friends for life and the experiences I had will stick with me forever. I want to say a massive thank you to Gap360 especially to our group leader Robbie. He went above and beyond in every aspect of the trip, he was there if you needed a hand or someone to talk to, but also was always down for a laugh. He really made the trip! I will 100% be using gap360 again as well as a massive recommendation for anyone else looking to travel. I truly loved every moment. Thank you!!”
“This trip has been one of the best experiences of my life, if not the best. I couldn’t have asked for a better start to my travels! The friends I have made on this trip are friends for life and the experiences I had will stick with me forever. I want to say a massive thank you to Gap360 especially to our group leader Robbie. He went above and beyond in every aspect of the trip, he was there if you needed a hand or someone to talk to, but also was always down for a laugh. He really made the trip! I will 100% be using gap360 again as well as a massive recommendation for anyone else looking to travel. I truly loved every moment. Thank you!!”
“My trip to Thailand was incredible, our tour guide Robbie was helpful in every aspect and could not have asked for a better tour guide to be taking us round!”
“Booked the Thai adventure tour and was incredible! Our leader Robbie (Wanlop) made everything so easy and went out his way to make sure everyone was happy. The highlight of the trip has to be changmai and seeing the elephants as well as Phi Phi island - it was beautiful! Thankyou Robbie for looking after us :)”
“Booked 2 trips with Gap360 for February this year! Tess was super helpful with looking into different trip options and helping me coordinate them! :)”
“Becca has been soo helpful and just amazing to be honest! She’s answered every question and called us every time we needed help. Made planning this so much less stressful that I thought and so simple. Thanks becca you have been amazing.”
“Robbie (Wanlop) was the best tour guide I could ask for, he made the trip amazing and always went above and beyond to make sure everyone was happy and included within the group. I feel very lucky to have met him and know that any future groups will be lucky to have him as their guide!”
“Gap 360 has proved to be the perfect decision for my first time travelling in Thailand. They have got a perfect itinerary which has showed me all of Thailand getting to see all sorts of different cultures and areas whilst balancing good chill time and also recommend the best places for nights out! However the highlight of the trip, and everyone else’s on my tour, was our guide Wunlop (Robbie) who made the whole experience 10x better. The kindest, most sweet man I’ve ever met who is so knowledgeable about every place we went being able to answer any question but more importantly been such good company bringing laughs and good company throughout. I wish I could have him as my guide forever! He was such fun to be around and is funny enough the thing I’m going to miss most about thailand 🤣 couldn’t recommend gap 360 enough! And if you get Wunlop (Robbie) I am confident you will see all of thailand whilst laughing and enjoying every hour of the day! I went on this tour with my sister, and we both agree we will use gap 360 again!! Thankyou Wunlop!”
“I have had the best time on this Thailand tour. Met some amazing people and done the coolest activities. Couldn’t have been possible without our tour guide Robbie who made the trip run smoothly and kept everything exciting, sharing fun story’s from his life and getting to know us all and what we needed out of the tour. He has found us the best restaurants and places to go. Always ready to help us on our free days to book the outings we’ve chosen to do and look after us. I’m so grateful to him and his care for us :))”
“This trip has been one of the best times I’ve ever had. I’ve met some amazing people & had crazy experiences I never thought I’d have.
However, this trip was made by the leader, Robbie (wanlop). He is the kindest, sweetest man I’ve ever met. He would go out of his way to do anything for anyone and made sure everyone was okay all the time. He organised the trip well, taking us to nice restaurants & getting us to try local foods was a good mix!
I honestly can’t say enough good things about him! Going to miss him a lot and everyone else on the trip!
Thankyou so much”