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Gap 360 Reviews

4.8 Rating 2,096 Reviews
93 %
of reviewers recommend Gap 360
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Gap 360 5 star review on 30th April 2025
Anonymous
Gap 360 5 star review on 30th April 2025
Anonymous
Gap 360 5 star review on 30th April 2025
Anonymous
Gap 360 5 star review on 30th April 2025
Anonymous
Gap 360 5 star review on 26th April 2025
Grace
Gap 360 5 star review on 25th April 2025
"Louisa"
Gap 360 5 star review on 24th April 2025
Rebecca
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Anonymous  // 01/01/2019
went on the 25 day Thai Adventure and felt so nervous at first but our tour guide nylah made me feel instantly at ease with her contagious smile and positive energy. she made the tour so enjoyable and she was the best tour guide ever. couldn’t recommend her enough she is truly amazing and anyone would be lucky to have her as their tour guide will miss her so much
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Posted 1 year ago
Hey Iona, Thank you for sharing your experience!😊 It's wonderful to hear that Nylah's warmth and positivity helped ease your nerves and made your Thai Adventure unforgettable. We're so glad to hear that she made such a positive impact on your trip and we'll be sure to pass along your kind words to her 😍. Safe travels, and we hope to see you on another adventure soon! Best wishes, The Gap 360 Team
Posted 1 year ago
had the best time on the Thailand trip. Nylah was the most amazing tour guide and made sure everything went smoothly and was so funny!!!
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Posted 1 year ago
Hey Aisling, Thank you so much for sharing your experience! We're thrilled to hear that you had the best time on the Thailand trip and that Nylah made it extra special with her amazing guidance and humor. Your feedback means the world to us! 🌟 Best wishes, The Gap 360 Team
Posted 1 year ago
This trip was amazing, our tour guide Nyla was very supportive, kind and funny. This was one of the best experiences and not one I'll ever forget
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Posted 1 year ago
Hey, Thank you for taking the time to leave a review! Your feedback is greatly appreciated. We're thrilled to hear that this was one of your best experiences, and we hope it's just the beginning of many unforgettable adventures! 🌴 Thank you for sharing your feedback! 🎉 Best wishes, The Gap 360 Team
Posted 1 year ago
Nyla was the best tour guide in the entire world .Cannot even describe how amazing she was and I feel so grateful for her .The Thailand 25 trip was also soo good and I loved staying with the locals the most
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Posted 1 year ago
Hey Amelie, What a glowing review! Thank you for taking the time to write such a lovely review. 😍 It was great to hear that Nyla was the best tour guide in the World, we will be sure to pass this onto the local teams. 😊 Thank you for sharing your appreciation, and we hope to welcome you back for more unforgettable adventures in the future! Best wishes, The Gap 360 Team
Posted 1 year ago
Amazing intro to travelling , all thanks to nyla our tour guide on the Thai 25 day adventure , she really helped bring the group together and make sure everyone was involved and ensured there was something for everyone wherever we went . The entire trip was smooth running and nyla was always there to advise us on the best places to eat , drink , sunbathe ect . She also got involved with the group and went out of her way for us , to make the entire experience amazing. The itinerary was very good , enough time to relax but also loads of amazing experiences my personal favourites being the bamboo rafting and the boat trips where we got to explore beautiful bays and sea life . I also loved the home stays , everyone was so welcoming and they were in beautiful remote locations . I couldn’t have asked for a better trip and I have met so many wonderful people , am very happy I booked with gap360 !
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Posted 1 year ago
Hey Eloise, Thank you for sharing your incredible experience with us! We're thrilled to hear that your introduction to travelling was amazing, all thanks to Nyla's exceptional guidance on the Thai 25-day adventure. 😍 It's fantastic to hear that Nyla played such a pivotal role in bringing the group together and ensuring everyone had a memorable experience. We're delighted that you enjoyed the smooth-running trip and appreciated Nyla's recommendations for dining, relaxation, and exploration. It brings us immense joy to know that you couldn't have asked for a better trip and that you've made wonderful connections along the way. Thank you for choosing Gap 360, and we can't wait to welcome you back for more adventures in the future! 🌍 Best wishes, The Gap 360 Team
Posted 1 year ago
Did the 25 Day Thai trip which was fantastic! Our tour guide Nyla was brilliant, explained everything well and always had good suggestions of what to do with our free time or places to eat. The included activities were really fun and you definitely get a lot included for the cost. 100% would recommend
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Posted 1 year ago
Hey Jack, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your 25-day Thai Adventure 🎉. It's great to know that the included activities were fun and that you felt you got great value for the money. Your recommendation means a lot to us, and we'd be honored to welcome you back on another adventure in the future!🌍 Best wishes, The Gap 360 Team
Posted 1 year ago
When travelling thailand i had the best, most supportive and enjoyable tour guide, Nylah. She was always a helping hand and made sure everything was sorted and ready we just had to get ourselves up and out on time. She would make us laugh, be a shoulder to cry on and always help when needed.
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Posted 1 year ago
Hey Darcie, Thank you for taking the time to leave such a kind review 😍 It was lovely to hear that you Nylah made your experience unforgettable, we will be sure to let the local teams know. We're delighted to have been part of your adventure, and we look forward to welcoming you back for more unforgettable experiences in the future. 🌍 Best wishes, The Gap 360 Team
Posted 1 year ago
The tour was very well organised and the accommodation and activities included were amazing! We couldn’t have wished for a better tour guide, Nila was amazing! She is very very good at her job, so organised and always down to have fun with us all. She will be missed by all of us.
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Posted 1 year ago
Hey Frances, Thank you so much for taking the time to write this review! We truly appreciate your feedback and are thrilled to hear about your wonderful experience on the tour with Nyla and we will be sure to let the team know. 😍 We hope to welcome you back on another adventure soon! 🌏 Best wishes, The Gap 360 Team
Posted 1 year ago
Our tour guide Nyla for Thailand was amazing. Such a bundle of Joy and will miss her very much. Will be using gap360 again for future travels!
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Posted 1 year ago
Hey Amelia, What fantastic feedback! Thank you for taking the time to write such a lovely review😊 We're delighted to hear that you had such a positive experience with your guide Nyla and will be using Gap 360 again for your travels. We can't wait to welcome you back for more adventures in the future! Thank you for choosing Gap 360! 🎉 Best wishes, The Gap 360 Team
Posted 1 year ago
Nyla has been an absolute angel, she is the reason our Thailand adventure was so amazing. All of her support, guidance, kindness and compassion has really made this experience one in a million for me. She is extremely patient and understanding with us as I can imagine looking after 23 people is not the easiest but she makes it look so easy and smooth. I will never forget this experience and I will always remember Nyla forever and always.
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Posted 1 year ago
Hey Clara, Thank you for taking the time to leave such a heartwarming review! 🌟 We are so pleased to hear that your guide, Nyla made your Thailand adventure unforgettable. We're thrilled to hear that Nyla made your experience so special, and we'll make sure she knows just how much you appreciate her! 🙌 Thank you for choosing Gap 360, and we hope to create more amazing memories with you in the future! 🌟 Best wishes, The Gap 360 Team
Posted 1 year ago
Great tour. Patrick made the tour so fun. So much included in the price. Would recommend
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Posted 1 year ago
Hey Hannah, Thank you for your wonderful review!🎉 We're thrilled to hear that you enjoyed your tour with Patrick and we will be sure to let him know 😍. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable experience in the future. 🌍 Thanks again for choosing us! Best wishes, The Team at Gap 360
Posted 1 year ago
Mr Patrick is the best tour guide I could have ever asked for! Soo attentive and caring and the most amazing guy! Definitely deserves a pay rise!
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Posted 1 year ago
Hey Shannon, Thank you so much for taking the time to share your experience with Mr. Patrick as your tour guide! We're thrilled to hear that you had such a fantastic time. Your kind words mean the world to us, and we couldn't agree more that Mr. Patrick deserves all the recognition for his exceptional service. We'll be sure to pass along your feedback to him and our management team. 😊 Once again, thank you for choosing Gap 360, and we hope to have the pleasure of welcoming you back soon for another memorable experience!🌍 Best wishes, The Gap 360 Team
Posted 1 year ago
This is my second booking with gap 360, they’ve been Amazing and easy to connect with. Answered quickly and were able to help me through all my planning.
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Posted 1 year ago
Hey Jade, Thank you so much for taking the time to share your experience with us. 😍 We're thrilled to hear that you've found our services to be amazing and easy to connect with, especially during your second booking with Gap 360. We truly appreciate your continued trust and loyalty, and we look forward to helping you create many more unforgettable adventures in the future. 🌍 Warm regards, The Gap 360 Team
Posted 1 year ago
“My trip was awful. From start to finish there were constant issues and lack of information regarding extra fees or the schedule ahead of time. The food included were money off vouchers. My items got ruined on a boat tour of the Whitsundays where 30 people were crammed onto a tiny unsafe boat. Was offered £50 compensation for all my stuff being ruined. Personally I would never book a tour again from the amount extra I then had to pay and the lack of any nice accommodation. They also never mentioned that INTRO were actually the ones running the tour not 360.
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Posted 1 year ago
Hello, Thank you for taking the time to share your feedback with us. We understand how important it is for our travellers to have a seamless and enjoyable trip, and we appreciate you bringing your comments to our attention. At Gap 360, we take pride in curating exceptional itineraries in collaboration with local teams worldwide to cater to various travel styles and preferences. Transparency and flexibility are paramount to us, which is why we ensure that detailed information about our in-country partners is available throughout the booking and pre-departure experience with Gap 360. To review your comments further, please do not hesitate to contact our team at hello@gap360.com. We are committed to addressing any matters you may have encountered and ensuring that your concerns are thoroughly investigated. Your satisfaction is our top priority, and we would welcome the opportunity to discuss your feedback further. Once again, we apologize for any inconvenience caused during your tour, and we appreciate your feedback as it helps us improve our services for future travellers. Best regards, The Gap 360 Team
Posted 1 year ago
Never been travelling before and this was a great introduction. My tour guide Nylah was great. Honestly an icon with the best personality. She had everything running smoothly and was always available to ask questions or go to for help. Really enjoyed the itinerary and everything I got to see. Great intro to travelling :)
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Posted 1 year ago
Hey Sraddha, Thank you for sharing your wonderful experience with us! We're thrilled to hear that your first traveling experience was such a positive one and that Nylah made it even more memorable for you. It's fantastic to know that she had everything running smoothly and was readily available to assist you throughout the trip. We'll be sure to pass along your kind words to Nylah. 😊 We're delighted that you enjoyed the itinerary and all the sights you got to see. Providing a great introduction to traveling is what we strive for, and we're thrilled that we could deliver on that for you. Thank you once again for choosing to travel with us, and we hope to have the pleasure of welcoming you on another adventure in the future! 😍 Best wishes, The Gap 360 Team
Posted 1 year ago
Have never been travelling before and this was a great introduction. Got to see so many cool places and meet so many lovely people both in my group and locals. My tour guide Nylah was amazing. She was so fun and friendly while making sure everything went smoothly and really made me feel safe as a newby to travelling. Thanks to Nylah, a great experience all together.
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Posted 1 year ago
Hey Sraddha, Thank you so much for taking the time to share your experience with us! 😍 We're thrilled to hear that your first travelling experience with us was a great introduction to the world of travel. It's wonderful to know that you had the opportunity to visit so many incredible places and connect with both fellow travellers and locals along the way. We're especially delighted to hear about the positive impact our tour guide, Nylah, had on your journey. Providing a safe and enjoyable experience for our travellers is of the utmost importance to us. We'll be sure to pass along your kind words to Nylah and the rest of our team. Thank you once again for choosing to travel with us, and we hope to have the pleasure of welcoming you on another adventure in the future! 🌍 Best wishes, The Gap 360 Team
Posted 1 year ago
The staff from gap360 have been mostly friendly and helpful. However, I was told that there was availability for a programme, so booked and paid for it, to then be informed that the programme was full. I was then told that the volunteer house was full so have been placed in a different accommodation. I feel that I should have been told this prior to making the booking. Some communication has just been a little blunt and not very clear - considering the programmes aren’t cheap!
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Posted 1 year ago
Hey Erin, Thank you for your valuable feedback, and we're glad to hear that you found our staff friendly and helpful. Your satisfaction is incredibly important to us and we always strive for exceptional customer service so please do not hesitate to reach out if you have any questions or need assistance with your booking. We're thrilled by the overwhelming popularity of our volunteer programs, which allows us to support fantastic projects worldwide. Due to the popularity of these programs, they can sell out if not booked immediately. We understand that it can be frustrating when a date sells out, but rest assured, we're dedicated to finding alternative arrangements to ensure your journey remains unforgettable. We're confident that your experience will be just as rewarding, and we're here to support you every step of the way. If you have any questions, do not hesitate to reach out to our incredible team to support your journey via email on hello@gap360.com. Best wishes, The Gap 360 Team
Posted 1 year ago
Went on the 28 day Thailand trip and loved it! Kung was the best group leader we could ask for and went above and beyond for all us. Amazing people, amazing tour
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Posted 1 year ago
Hey Holly, That's fantastic to hear! 😊 Thank you so much for sharing your experience with us. We're thrilled to know that you had such a wonderful time on our Thailand trip and that Kung left such a positive impression as your group leader. We truly appreciate your kind words and hope to welcome you back on another adventure soon! 🌟 Best wishes, The Gap 360 Team
Posted 1 year ago
Still waiting for my trip to be accepted. It’s been 3 days waiting
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Posted 1 year ago
Hello, Thank you for your feedback. We truly understand the importance of prompt service. I can see your booking has been confirmed with our local teams, so you can now begin the preparations for your trip. 😊 Do not hesitate to get in touch if you have any questions; our experienced travel coordinators will assist you every step of the way. Best wishes, The Gap 360 Team
Posted 1 year ago
Well, everything is regarding me anyway…and I would have preferred a group tour for the whole trip…
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Posted 1 year ago
Hello, Thank you for getting in touch. At Gap 360, we offer a variety of tours, programs, and experiences to cater to different preferences. While most of our trips are indeed group tours, we also understand that individual preferences vary and offer both guided and unguided tours too so everyone can find the travel style that suits them. Our dedicated team of experienced travel advisors is committed to helping you find the perfect trip. Additionally, detailed itineraries for each tour are readily available on our website for your convenience. If you have any questions, please feel free to reach out to us at hello@gap360.com, and we'll be more than happy to assist you further and find the best option for your next adventure. Looking forward to hearing from you. Many thanks, The Gap 360 Team
Posted 1 year ago
Gap 360 is rated 4.8 based on 2,096 reviews