“I have just finished the 25 day Thailand Trip with our tour guide Max, who I have to say made the trip. From the moment I landed to the moment we said our goodbyes he has been absolutely amazing! The tour itself is fantastic but I know for a fact it wouldn’t have been nowhere near as amazing for me without Max. He gave us a detailed itinerary the first day for the entire trip, every night we would have an itinerary for the next day, he always gave amazing recommendations everywhere we went the minute we asked. If we needed anything he was there, had questions, needed help or advice he was there. I genuinely can’t say enough about how amazing Max is as a tour guide/human being! I already want to come back to Thailand and I know when I do I’ll be seeing Max again!
Gap360 is lucky to have him! Maxymoo I’ll miss you!”
Hi Morgan,
Thanks so much for the brilliant review! We’re so glad to hear you had such an amazing time on the 25 day Thailand trip.
It’s fantastic to hear how much Max added to your experience, we’ll be sure to pass your kind words on to him.
We love that you’re already thinking about coming back to Thailand too. Thanks again for travelling with us and hopefully we’ll see you on another adventure soon 🌏
Best wishes,
“The trip around Thailand wouldn't have been the same without Max. He is so helpful whenever you have a problem and he really bonded with the group. I would reccomend Gap 360 to anyone whos thinking of going solo travelling as you meet the most amazing people to travel with.”
Hey,
Thanks so much for the lovely review! We’re really glad to hear you had such a great time travelling around Thailand.
It’s great to hear how much Max added to the experience and helped the group bond along the way. Having a guide who’s always there to help really makes a difference, so we’ll be sure to pass your kind words on to him.
We love that you’d recommend Gap 360 for solo travellers too. Meeting amazing people along the way is such a big part of the adventure. Hopefully we’ll see you on another trip soon 🌏
Best wishes,
“The most amazing time with a great group of people, so many memories made and the tour guide max made the trip so smooth and enjoyable and always lifted everyone’s spirits providing us with so much information and was always their to help!”
Hey,
Hi there,
Thanks so much for the great review! We’re really glad to hear you had such an amazing time and made so many great memories with your group.
It’s fantastic to hear how much Max helped make the trip run smoothly and kept everyone’s spirits high along the way. We’ll be sure to pass your kind words on to him, he’ll really appreciate it.
Thanks again for travelling with us and hopefully we’ll see you on another adventure soon 🌏
Best wishes,
“Terrific guide, the kindest group of people and a 10/10 adventure. I experienced the best parts of Thailand and wanted to replay the trip all over again 🤩”
Hi there,
Thanks so much for the lovely review! We’re so glad to hear you had such an amazing time in Thailand and that it was a 10/10 adventure.
It’s great that you had such a kind group and a fantastic guide to experience it all with. Thailand really does have so many incredible moments and we love that it left you wanting to do the whole trip again 🤩
Thanks again for travelling with us and hopefully we’ll see you on another adventure soon 🌏
Best wishes,
“We had a wonderful trip with gap 360 but mostly because our tour guide Max he was the best! he was a down to earth guy, funny and knew all the best spots! He made travel days simple for us even though he was stressed! Top bloke! Would very recommend.”
Hi there,
Thanks so much for the great review! We’re really glad to hear you had such a wonderful trip.
Max sounds fantastic. It’s great to hear how his humour, knowledge and support helped make the trip so enjoyable, especially keeping travel days simple and showing you some of the best spots along the way. We’ll be sure to pass your kind words on to him.
Thanks again for the recommendation and hopefully we’ll see you on another adventure soon 🌍✈️
Best wishes,
“It was incredible, amazing experience! Even on our free days she gave amazing recommendations and joined us in having a great time. Our tour guide, Saar, was fantastic and was extremely friendly and always offered to give us a helping hand.”
Hi Abbie,
Thanks so much for the lovely review! We’re really glad you had such an amazing experience.
Saar is fantastic and it’s great to hear how much she added to the trip, from helping everyone along the way to sharing great recommendations on your free days. We’ll be sure to pass your kind words on to her.
Thanks again for travelling with us and hopefully we’ll see you on another adventure soon 🌏
Best wishes,
“I did the 13 pure Costa Rica trip, it was my first solo trip, was definitely nervous and but all elements of the trip by far exceeded my expectations! My group leader was Mariangel, an incredible woman who clearly adores her job and it shows. She simultaneously looked over us all like a mother hen ensuring everything went smoothly, any minor issues were dealt with immediately but also being an amazing friend, having fun with us all. Her good vibes and energy are unmatchable to anyone I’ve ever met! She showed us her beautiful country with such passion, we saw some truly incredible sights, a beautiful mix of wildlife, fun, beaches, many activities ie ziplining, white water rafting, horse riding, surfing, night jungle treks, spotting whales, hiking, swimming etc. The trip was incredibly well organised, we all knew what we were doing/ when we needed to meet and everything was perfectly smooth throughout the whole trip, I’ve had the experience of a lifetime and have made friends for life, as well as fallen head over heels for Costa Rica and the pura Vida lifestyle. The booking process was incredibly smooth, everything was taken care of by the team. Would 1 million percent recommend doing this tour to anyone who’s considering it.”
Hey Kara,
Thanks so much for the amazing review! We’re so glad your first solo trip turned out to be such a positive experience and that the Pure Costa Rica adventure exceeded your expectations. It sounds like you packed in some incredible moments, from ziplining and white water rafting to wildlife spotting and night jungle treks.
Mariangel really is fantastic, and it’s great to hear how much her energy, care and passion for Costa Rica made the trip even more special. We’ll be sure to pass your kind words on to her. 🤩
We love that you made friends for life and fell in love with the pura vida lifestyle along the way. Thanks again for recommending the trip and hopefully we’ll see you on another adventure in the future 🌎
Best wishes,
“I’d like to express my disappointment with the gap360 tour guide Lee from Cambodia from the 4th-10th of March. Lee as we know is a lovely, charismatic and fun guy. However, as a black woman I felt very uncomfortable with some of his comments during the experience. Twice he expressed how Asian people do not want “dark” skin like me and him. Every time he called me name, he pronounced it wrong, and called me “cash” instead of cassi and called another girl “kassi” who was actually called “Kasey”. I also was made uncomfortable with his comments on the preferred “white” skin that Asian people preferred to be and that he wanted to “exchange” skin with other white people on my tour during the Ankor wat tour. He was also heard saying the N word on the 10th of March. I was informed of this on the 11th on the day of the S-31 prison and killing fields tour and was incredibly upset because I respect him and felt for the history of Cambodian people. Once my friend reported this to me I was extremely upset as I rated Lee as a really lovely tour guide. Despite this, I did notice that he treated me differently than other people on the tour. During the S-21 tour, he stated that Cambodia needed “white” people specifically to benefit their country. This made me very upset as I was empathising with what the Cambodians had been through and was crying during this moment. He stated that “white people” are what is good for Cambodia , which made me feel excluded and isolated and discriminated against, especially during such an emotional moment. I am leaving Cambodia feeling very upset hearing Lee’s views on dark skin and his preference for white people and white skin and western people. I came here to learn the history, not to be discriminated against.”
Firstly we would like to say that we are sorry to hear about your experience and appreciate you taking the time to share this with us as we understand how difficult this may have been to raise directly.
What you have described is deeply upsetting, and we want to be clear that this is not acceptable. It is not reflective of the care, respect and inclusivity we expect from anyone representing Gap 360 and we are taking your feedback extremely seriously. We are investigating this further with the local teams and will ensure all your concerns are reviewed.
We will also be in touch with you directly to offer any further support we can. In the mean time please do not hesitate to reach out to our bookings team directly at hello@gap360.com
Hey,
Thank you for your lovely review! We are so pleased to hear you had such a wonderful time in South Africa!🎉
We are so pleased to hear that you guide, Leizel was super friendly. We will be sure to pass on your kind words 🙂
Best wishes,
“We did the 12 day trip to South Africa and it was absolutely amazing! Really lovely group of people and the tour guide Leizel was really helpful and fun!”
Hey,
Thank you so much for your lovely review 😊
We’re so happy to hear you had an amazing time on your 12-day South Africa trip. It’s great to know you had such a lovely group and that Leizel was so helpful and fun along the way 🙌
Thanks again for sharing your experience, and we’d love to help with your next adventure.
Best wishes,
“The best trip of my life. Very easy to book with grap360. Only thing I would say is that my trip is not operated by gap360 but intro travel and would have been nice to have that communicated. But overall would use again”
Hey,
Thank you so much for your review 🎉. We’re so pleased to hear it was the best trip of your life and that you found booking with Gap 360 easy and straightforward.
We also really appreciate your feedback about the trip operator. We include these details in the booking confirmation and within the booking portal 🙂
We’re glad you had such a great overall experience, and we’d love to help you plan another trip in the future.
Best wishes,
“Great experience with Gap 360. Everything was well organized and the customer service team responded quickly whenever I had questions. Overall, a very smooth process and no complaints!”
Hey Milena,
Thank you so much for your lovely review!
We’re so pleased to hear you had a great experience and that everything felt smooth and well organised from start to finish.
We really appreciate you taking the time to share your 5-star review and hope we can help with another adventure in the future!
Best wishes,
“I had an amazing time in New Zealand. There are so many fun activities to do. It is easy to book and you get a lot of support before and during your trip.”
Hey,
Thank you for sharing your experience! 😊
We're so glad to hear you had an amazing time in New Zealand and enjoyed all the activities on offer. It's great to know the booking process was easy and that our team could support you both before and during your trip.
We'd love to help you plan your next adventure soon! 🌏✈️
Best wishes,
“I have just finished the 13-day Philippines Island experience tour with INTRO.
I had the most amazing time exploring the beautiful Philippines - highlights included the 3-day boat expedition from Coron to El Nido (the crew were fantastic, the accommodation was great and the food was delicious), the Moalboal sardine run and the twin lagoon in Coron.
We all had such an incredible time on this tour and this was largely thanks to our lovely tour leader Elay! She always went above and beyond to make sure everyone was enjoying themselves and made it very clear that we could talk to her about anything whenever we needed which I really appreciated! She was so helpful with booking any onward travel and made sure we knew she was always around to help if and when we needed her. Having a local tour leader was also great because she was so passionate about her own country and that really came across March was a great time to visit!”
Hey,
Thank you for your lovely review! We are so pleased to hear that Putri was amazing and we will be sure to pass on your lovely comments.
We hope to see you on another trip soon.
Best wishes,
“I’ve had the best time travelling with Gap 360 and was so lucky to have the loveliest guides along the way. A huge shoutout to our incredible Trip Leaders, Pear, Lee, Châu, Sunshine, Povan and Yap, who made the whole Southeast Asia trip so special. If you’re a solo traveller who’s feeling a bit nervous, take the leap and book the trip! It’ll be one of the best decisions you ever make.”
Hey Laura,
Thank you so much for your lovely review! We’re so glad to hear you had such an amazing time travelling with us across Southeast Asia.
It’s great to hear that Pear, Lee, Châu, Sunshine, Povan and Yap helped make the trip so special for you. Our Trip Leaders work so hard to create unforgettable experiences, so we’ll be sure to pass on your kind words to them.
We also love your advice for other solo travellers. Sometimes taking that first step is the hardest part, but it can lead to the most incredible memories and friendships.
Thanks again for travelling with us, and we hope to see you on another adventure soon! 🌏
Best wishes,
“Booked the work holiday experience tour for New Zealand and I thoroughly enjoyed it, had the time of my life. Intro travel were very helpful in assisting and catering for individual needs. Hostels, excursions and dinners were second to none, I very much recommend this tour as a solo traveller”
Hey Evan,
Thank you so much for your great review! 🌏✨
We’re thrilled to hear you had the time of your life on the New Zealand Work Work and Travel trip. It sounds like such an amazing adventure! It’s fantastic that you enjoyed the hostels, excursions and group dinners, and we’re really pleased our team were able to help support you and cater to your individual needs along the way.
Thanks again for the recommendation, and we hope we’ll see you on another trip in the future ✈️
Best wishes,
“I booked the 47 day trip, i had such a good time and met so many amazing people!! Had some amazing guides, Ket, Viet and Povan were so friendly and informative!!!!”
Hey,
Thank you so much for your lovely review! 🌏✨
We’re so happy to hear you had such a great time on the 47-day trip and met so many amazing people along the way!
Ket, Viet and Povan will be absolutely thrilled to hear your kind words. We’re so lucky to work with such friendly and knowledgeable guides who really bring the experience to life.
Thanks again for sharing your experience ✈️
Best wishes,
