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Fusion Living Reviews

4.8 Rating 1,707 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,707 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 12th March 2026
Julie
Fusion Living 5 star review on 16th February 2026
Mandy
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 21st October 2025
Ruth
Fusion Living 5 star review on 12th September 2025
Debra
188
Anonymous
Anonymous  // 01/01/2019
“Quick, efficient service.”
Helpful Report
Posted 11 years ago
Thank you Edie for taking the time to write a Review for us.
Posted 11 years ago
“How customer service should be done. Can not praise enough, the great experience I have had. Carley owned the order from start to finish, she is a credit to the company. Her communication was outstanding, keeping me informed at every stage, I didn't have to call once to chase up. I hope she is recognised by Fusion. We purchased the chairs for a fashion show room and they look great. (Have recommended Fusion to so many people) One of the chairs had a fault after a week. I called Carley, in one phone call she solved the issue. Again great communication skills and problem solving. I usually can not be bothered to write reviews they take up to much time and bore me. The only reason I have bothered this time is because when someone makes so much effort it is rude for that effort not to be recognised. I usually find customer service a huge pain in the backside and that they are not there to serve the customer as the title suggests. It's so refreshing to deal with a human on the other end of the phone. One that listens and offers a solution and follows through to the end. 100% will buy again and 100% will recomend to anyone.”
Helpful Report
Posted 11 years ago
Thank you very much Alex for your extensive and very positive feedback. We shall certainly ensure that your review is fed back to the team. We really do appreciate you taking the time to write your review.
Posted 11 years ago
“Absolutely great service provided by Fusion Living, especially Carley who was a real pleasure to deal with. I was communicated to very effectively throughout the whole process from ordering, right through to delivery. Could not recommend these guys strongly enough. Thanks Carley.....”
Helpful Report
Posted 11 years ago
Thank you very much Darryl for the great review. We really appreciate you taking the time to write this. Best wishes The Fusion Living Team
Posted 11 years ago
“The chair was delivered promptly, was well-packaged and as described. We are very pleased with it!”
Helpful Report
Posted 11 years ago
“Carley gave excellent customer service from start to finish, answering all queries promptly and courteously. Because of supplier delays (of which I was kept fully informed) my delivery window became quite critical. She coordinated the delivery day with the courier so that I had them delivered on a specific date at my chosen address. Also very pleased with my Tulip chairs of course!”
Helpful Report
Posted 11 years ago
“Good products with fast delivery and very help full after sales staff.”
Helpful Report
Posted 11 years ago
“Was not clear on the website or email communications when the product would be delivered. However I was amazed with the speed, standard delivery was quick. Ordered on Friday after 13:00 and delivered Tuesday before 10:00. I also spoke with an agent on the phone prior to placing the order, call was not answered straight away but was called back within 5 mins.”
Helpful Report
Posted 11 years ago
“Received thie chairs this morning and I am delighted with them. Ideal for use with my glass kitchen table, they look good & strong for when the grandchildren come. Easy to keep clean.”
Helpful Report
Posted 11 years ago
“Fusion Living was a perfect experience - I phoned, I ordered and my chair was delivered exactly as promised. So Carley, thank you for your excellent service when I called. I would definitely buy from this company again.”
Helpful Report
Posted 11 years ago
“Excellent & friendly telephone support”
Helpful Report
Posted 11 years ago
“Excellent selection of products and great customer care! Love this store!”
Helpful Report
Posted 11 years ago
“A very eary to use website,good product and very fast free delivery. Could not be better.”
Helpful Report
Posted 11 years ago
“Very professional”
Helpful Report
Posted 11 years ago
“John at Fusion was so helpful, he took me through a series of questions after i asked him for an accurate description of the Ghost chair, i was so pleased with the service that this gentleman provided that i highly recommend Fusion and its products.”
Helpful Report
Posted 11 years ago
“Great service, quick ,efficient and easy to use”
Helpful Report
Posted 11 years ago
“Good looking chair, crazy quick delivery, good price. what is not to like??!”
Helpful Report
Posted 11 years ago
“Excellent service, the best yet.”
Helpful Report
Posted 11 years ago
“I had a great shopping experience. Very fast delivery, and amazing customer service! Since it was my second purchase, I knew the delivery will be most likely next day and I was out, so I emaild asking if they could leave the delivery outside, I got immediate response and when I came home my package was waiting safely!thank you”
Helpful Report
Posted 11 years ago
“Very good web site and would use it again, table was delivered four days after being ordered, couriers rang before they delivered and were very pleasant, my one gripe was the washers were missing from the bag.”
Helpful Report
Posted 11 years ago
“At this time of year very impressed with delivery. Ordered Monday delivered next day.”
Helpful Report
Posted 11 years ago
Fusion Living is rated 4.8 based on 1,707 reviews