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Fusion Living Reviews

4.8 Rating 1,707 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,707 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Fusion Living Reviews
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Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 12th March 2026
Julie
Fusion Living 5 star review on 16th February 2026
Mandy
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 21st October 2025
Ruth
Fusion Living 5 star review on 12th September 2025
Debra
188
Anonymous
Anonymous  // 01/01/2019
“Brilliant service, came much quicker than expected. No problems at all and love my chair.”
Helpful Report
Posted 7 years ago
Thanks Charlotte for your excellent Review. We really appreciate your feedback and we are glad you are happy with your chair. Best wishes Fusion Living
Posted 7 years ago
“Bonjour, 👏 bravo Ă  Fusion Living. Service commercial aimable,efficace et livraison rapide(moins d’une semaine entre l’achat et la livraison en France ). Chaises tulip conformes Ă  l’image,je recommande! VDL France”
Helpful Report
Posted 7 years ago
Merci beaucoup pour vos bons commentaires et vos critiques. Nous sommes ravis que vous soyez satisfait de vos chaises Tulip. Nous espérons que vous reviendrez faire des emplettes avec nous. Meilleurs vœux Fusion Living
Posted 7 years ago
“Bought a lovely silver coat stand recently good quality and price was reasonable, customer service was excellent”
Helpful Report
Posted 7 years ago
Thank you Audrey for taking the time to write an excellent review for us. We are so pleased you are happy with your coat stand. Best wishes Fusion Living
Posted 7 years ago
“Purchase process was really easy, payment went through straight away, they rang me to book delivery and it was delivered on time. However, mirror was shattered when I opened it, so going through return process right now. Hopefully they will refund me in full”
Helpful Report
Posted 7 years ago
Thank you for taking the time to write a review for us and we are glad everything went well with the order and delivery process, but we are very sorry that your mirrored clock arrived damaged. As you know, we use a specialist courier for delivery of mirrors and fragile items and unfortunately on this occasion the item was damaged in transit. We are glad we have now been able to resolve this for you and hope that we could welcome you back again in the future. Best wishes Fusion Living
Posted 7 years ago
“Amazing service - great information and brilliant prices. Chairs arrived next day and well packed. Will buy from Fusion Living again :)”
Helpful Report
Posted 7 years ago
Thank you Patrick for your amazing review - we are really pleased that you are happy with your purchase and would choose to shop with us again! Thanks for shopping with us. Best wishes Fusion Living
Posted 7 years ago
“Ordered three chairs over the telephone. The lady that I spoke to was very helpful and efficient. The item arrived within the specified time. When opened there were no self assembly instructions. Called customer services and within minutes we received an email with the instructions. Chairs were very good as well. Would recommend this company.”
Helpful Report
Posted 7 years ago
Thank you Keith for your excellent review and we are sorry there weren't any instructions with your chairs. Glad we could email them over quickly to you and we really appreciate the 5* review! Thank you for shopping with us. Best wishes Fusion Living
Posted 7 years ago
“Proffessional company. Delighted with Victorian ghost chairs. One arrived damaged and was replaced within days. Will shop here again”
Fusion Living 5 star review on 29th July 2019
Helpful Report
Posted 7 years ago
Hi Kathryn Thank you for your excellent review and we are pleased that we managed to resolve the issue with the damaged chair quickly for you. Thank you again for shopping with us. Best wishes Fusion Living
Posted 7 years ago
“Great company , really helpful. Wonderful products at reasonable price.”
Helpful Report
Posted 7 years ago
Thank you Joanne for your great review - we are really pleased that you are happy with your purchase. Thanks for shopping with us. Best wishes Fusion Living
Posted 7 years ago
“Excellent service. Delivered in 2 days. No instructions but easy to build. Delighted with product.”
Fusion Living 4 star review on 27th July 2019
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Posted 7 years ago
Thank you David for your great review and for the photograph - the chairs looks great! Thank you for shopping with us. Best wishes Fusion Living
Posted 7 years ago
“The 2x clear plastic stools I purchased are perfect. Delivery was good, well packed so no damage. Thank you Fusion.”
Fusion Living 5 star review on 25th July 2019
Helpful Report
Posted 7 years ago
Hi Glen Thank you very much for your excellent review and feedback. We are glad that everything ran smoothly for you! Best wishes Fusion Living
Posted 7 years ago
“Fully informed at all times of delivery. Arrived as scheduled and delivered by helpful and courteous driver. Excellent service.”
Helpful Report
Posted 7 years ago
Thank you very much for your excellent Review and feedback. Thank you for shopping with us and we hope to welcome you back again soon. Best wishes Fusion Living
Posted 7 years ago
“Good price and speedy delivery”
Helpful Report
Posted 7 years ago
Great thank you for the feedback, it is very much appreciated. Best wishes Fusion Living
Posted 7 years ago
“Order exactly as described and arrived within 3 days. Good service. Would definitely use again.”
Helpful Report
Posted 7 years ago
Thank you for your great review and for shopping with us. We hope to welcome you back again in the future. Best wishes Fusion Living
Posted 7 years ago
“No problem with ordering. Delivery was quick and professional. Delighted with both chair and service.”
Helpful Report
Posted 7 years ago
Thank you for the excellent review Doreen. We are really pleased to hear you are happy with your purchase and our service. Best wishes Fusion Living
Posted 7 years ago
“Best customer service I have received from a company in some time. They spotted an issue with my delivery address and contacted me by email and phone to rectify it. In addition they refund me some delivery charges without even asking and overall the entire order was dealt with exceptionally. I would 100% use again. Well done to the staff there!”
Helpful Report
Posted 7 years ago
Thank you so much Chris for this great Review and we are glad that we spotted the address issue and contacted you. Thanks again for shopping with us. Best wishes Fusion Living
Posted 7 years ago
“Really lovely table. Good delivery. Thank you”
Fusion Living 5 star review on 15th July 2019
Helpful Report
Posted 7 years ago
Thank you for taking the time to write a great review for us. Your table looks great! We are so pleased you are happy with it. Best wishes Fusion Living
Posted 7 years ago
“The service they provided was very good . Always kept up to date on delivery .”
Helpful Report
Posted 7 years ago
“Chairs are good quality and easy to assemble. Loving them.”
Fusion Living 5 star review on 14th July 2019
Helpful Report
Posted 7 years ago
Thank you Paul for your excellent Review - the photograph looks fantastic. Thank you for shopping with us. Best wishes Fusion Living
Posted 7 years ago
“The chairs I ordered didn't arrive when specified, but that was an error with the courier DPD, not Fusion Living and was rectified by Fusion politely and swifty. The chairs came with no instructions and fixings were missing, but again Fusion Living customer services dealt with that swiftly and were very apologetic. I received the missing fixings the following day and the assembly instructions were emailed to me immediately - although they didn't match the chair accurately, so weren't much help? The images of the chairs on the website do not entirely match the chairs received, which is a little misleading. The legs of both chairs are mismanufactured or damaged, but as it does not affect the function of the chairs and the damage is hidden underneath the seat, I'd rather keep them and make do rather than return them. Overall I am satisfied, but not thrilled, Fusion Living's Customer Service is 5*, but sadly the product is 3*, so I have given a 4* average.”
Helpful Report
Posted 7 years ago
Good afternoon Thank you for your detailed Review. We have taken all the points on board and fed this back to the team. We are sorry that there were a few issues with the delivery and then the missing fixings and glad we could resolve this for you quickly. We very much appreciate your 5* review for our customer service as we take this very seriously and want to ensure our customers are looked after at all time. With regards to the product and the 3* review we are very sorry that this hasn't come up to the standard you expected and we will ensure a member of the team calls you on Monday to have a chat through this and to see if there is anything we can do to rectify it for you. Have a lovely weekend. All best wishes Fusion Living
Posted 7 years ago
“Very good communication with company over delivery. Chairs exactly as described. Good quality...really pleased...”
Helpful Report
Posted 7 years ago
Thank you Martyn for your great review and taking the time to write this. Your feedback is so important to us. Thanks for shopping with us. Best wishes Fusion Living
Posted 7 years ago
Fusion Living is rated 4.8 based on 1,707 reviews