Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,664 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 12th March 2026

Julie

Fusion Living 5 star review on 16th February 2026

Mandy

Fusion Living 5 star review on 13th February 2026

Lucia (France)

Fusion Living 5 star review on 21st October 2025

Ruth

Fusion Living 5 star review on 12th September 2025

Debra

188

Anonymous

Anonymous // 01/01/2019

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“Purchase process was really easy, payment went through straight away, they rang me to book delivery and it was delivered on time. However, mirror was shattered when I opened it, so going through return process right now. Hopefully they will refund me in full”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write a review for us and we are glad everything went well with the order and delivery process, but we are very sorry that your mirrored clock arrived damaged. As you know, we use a specialist courier for delivery of mirrors and fragile items and unfortunately on this occasion the item was damaged in transit. We are glad we have now been able to resolve this for you and hope that we could welcome you back again in the future. Best wishes Fusion Living

Posted 6 years ago

“Amazing service - great information and brilliant prices. Chairs arrived next day and well packed. Will buy from Fusion Living again :)”

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Posted 6 years ago

Thank you Patrick for your amazing review - we are really pleased that you are happy with your purchase and would choose to shop with us again! Thanks for shopping with us. Best wishes Fusion Living

Posted 6 years ago

“Ordered three chairs over the telephone. The lady that I spoke to was very helpful and efficient. The item arrived within the specified time. When opened there were no self assembly instructions. Called customer services and within minutes we received an email with the instructions. Chairs were very good as well. Would recommend this company.”

Helpful Report

Posted 6 years ago

Thank you Keith for your excellent review and we are sorry there weren't any instructions with your chairs. Glad we could email them over quickly to you and we really appreciate the 5* review! Thank you for shopping with us. Best wishes Fusion Living

Posted 6 years ago

“Proffessional company. Delighted with Victorian ghost chairs. One arrived damaged and was replaced within days. Will shop here again”

Fusion Living 5 star review on 29th July 2019

Helpful Report

Posted 6 years ago

Hi Kathryn Thank you for your excellent review and we are pleased that we managed to resolve the issue with the damaged chair quickly for you. Thank you again for shopping with us. Best wishes Fusion Living

Posted 6 years ago

“Great company , really helpful. Wonderful products at reasonable price.”

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Posted 6 years ago

Thank you Joanne for your great review - we are really pleased that you are happy with your purchase. Thanks for shopping with us. Best wishes Fusion Living

Posted 6 years ago

“Excellent service. Delivered in 2 days. No instructions but easy to build. Delighted with product.”

Fusion Living 4 star review on 27th July 2019

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Posted 6 years ago

Thank you David for your great review and for the photograph - the chairs looks great! Thank you for shopping with us. Best wishes Fusion Living

Posted 6 years ago

“The 2x clear plastic stools I purchased are perfect. Delivery was good, well packed so no damage. Thank you Fusion.”

Fusion Living 5 star review on 25th July 2019

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Posted 6 years ago

Hi Glen Thank you very much for your excellent review and feedback. We are glad that everything ran smoothly for you! Best wishes Fusion Living

Posted 6 years ago

“Fully informed at all times of delivery. Arrived as scheduled and delivered by helpful and courteous driver. Excellent service.”

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Posted 6 years ago

Thank you very much for your excellent Review and feedback. Thank you for shopping with us and we hope to welcome you back again soon. Best wishes Fusion Living

Posted 6 years ago

“Good price and speedy delivery”

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Posted 6 years ago

Great thank you for the feedback, it is very much appreciated. Best wishes Fusion Living

Posted 6 years ago

“Order exactly as described and arrived within 3 days. Good service. Would definitely use again.”

Helpful Report

Posted 6 years ago

Thank you for your great review and for shopping with us. We hope to welcome you back again in the future. Best wishes Fusion Living

Posted 6 years ago

“No problem with ordering. Delivery was quick and professional. Delighted with both chair and service.”

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Posted 6 years ago

Thank you for the excellent review Doreen. We are really pleased to hear you are happy with your purchase and our service. Best wishes Fusion Living

Posted 6 years ago

“Best customer service I have received from a company in some time. They spotted an issue with my delivery address and contacted me by email and phone to rectify it. In addition they refund me some delivery charges without even asking and overall the entire order was dealt with exceptionally. I would 100% use again. Well done to the staff there!”

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Posted 6 years ago

Thank you so much Chris for this great Review and we are glad that we spotted the address issue and contacted you. Thanks again for shopping with us. Best wishes Fusion Living

Posted 6 years ago

“Really lovely table. Good delivery. Thank you”

Fusion Living 5 star review on 15th July 2019

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Posted 6 years ago

Thank you for taking the time to write a great review for us. Your table looks great! We are so pleased you are happy with it. Best wishes Fusion Living

Posted 6 years ago

“The service they provided was very good . Always kept up to date on delivery .”

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Posted 6 years ago

“Chairs are good quality and easy to assemble. Loving them.”

Fusion Living 5 star review on 14th July 2019

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Posted 6 years ago

Thank you Paul for your excellent Review - the photograph looks fantastic. Thank you for shopping with us. Best wishes Fusion Living

Posted 6 years ago

“The chairs I ordered didn't arrive when specified, but that was an error with the courier DPD, not Fusion Living and was rectified by Fusion politely and swifty. The chairs came with no instructions and fixings were missing, but again Fusion Living customer services dealt with that swiftly and were very apologetic. I received the missing fixings the following day and the assembly instructions were emailed to me immediately - although they didn't match the chair accurately, so weren't much help? The images of the chairs on the website do not entirely match the chairs received, which is a little misleading. The legs of both chairs are mismanufactured or damaged, but as it does not affect the function of the chairs and the damage is hidden underneath the seat, I'd rather keep them and make do rather than return them. Overall I am satisfied, but not thrilled, Fusion Living's Customer Service is 5*, but sadly the product is 3*, so I have given a 4* average.”

Helpful Report

Posted 6 years ago

Good afternoon Thank you for your detailed Review. We have taken all the points on board and fed this back to the team. We are sorry that there were a few issues with the delivery and then the missing fixings and glad we could resolve this for you quickly. We very much appreciate your 5* review for our customer service as we take this very seriously and want to ensure our customers are looked after at all time. With regards to the product and the 3* review we are very sorry that this hasn't come up to the standard you expected and we will ensure a member of the team calls you on Monday to have a chat through this and to see if there is anything we can do to rectify it for you. Have a lovely weekend. All best wishes Fusion Living

Posted 6 years ago

“Very good communication with company over delivery. Chairs exactly as described. Good quality...really pleased...”

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Posted 6 years ago

Thank you Martyn for your great review and taking the time to write this. Your feedback is so important to us. Thanks for shopping with us. Best wishes Fusion Living

Posted 6 years ago

“They really couldn’t have been more helpful and communicative. Excellent service.”

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Posted 6 years ago

Hi Katherine Thank you for writing a great Review for us and we will be sure to share your feedback with the team. Thanks for shopping with us. Best wishes Fusion Living

Posted 6 years ago

“I love the chairs I bought for my kitchen. The service was really quick, it was easy to change to a delivery day that suited me better and assembly was quick and easy. Might get some more for my dining area when I can afford them. Lovely colours too.”

Fusion Living 5 star review on 4th July 2019

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Posted 6 years ago

Hi Cathy Thank you for writing this excellent review for us and for sending the photograph in. The chairs look fab! We are so pleased you like them and the combination of colours is great. Thanks for shopping with us. Best wishes Fusion Living

Posted 6 years ago

“Excellent customer service, they promptly responded to all the queries i had prior to purchase and throughout the buying process. Lovely chairs, excellent value for money.”

Helpful Report

Posted 6 years ago

Thank you very much for your great Review. We are so pleased you love your chairs. Thanks for shopping with us. Best wishes Fusion Living

Posted 6 years ago

Fusion Living is rated 4.8 based on 1,664 reviews