Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,651 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Très satisfaite de l’article commandé et livré rapidement.”

Helpful Report

Posted 2 years ago

Bonjour Anna, Je vous remercie beaucoup pour votre commentaire positif sur Fusion Living et pour votre note de 5 étoiles! Nous sommes ravis que vous soyez si satisfaite de l’article commandé et livré rapidement. Nous sommes fiers de servir nos clients et nous nous efforçons de vous offrir l’expérience la plus agréable possible. Merci encore pour votre soutien! Cordialement, Bethany Hi Anna, Thank you very much for your positive review on Fusion Living and for your 5 star rating! We are delighted that you are so happy with the item ordered and quick delivery. We take pride in serving our customers and strive to provide you with the most enjoyable experience possible. Thank you again for your affection and support! Kind Regards Bethany

Posted 2 years ago

“Nous sommes très contents de l'achat de chaises tulipe qui correspond et s'associe très bien avec notre table en marbre. Nous tenons à remercier l'entreprise pour la qualité du suivi clientèle et des réponses apportées très rapidement (dans la journée) à nos questions. Le délai de livraison a été pleinement respecté. Nous recommandons vivement cette entreprise.”

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Posted 2 years ago

Cher odile, Nous sommes ravis que les chaises tulipe aient parfaitement complété votre table en marbre. Merci pour vos éloges sur la qualité du suivi clientèle et la rapidité des réponses à vos questions. Nous apprécions votre recommandation et espérons vous servir à nouveau à l'avenir. Cordialement, Bethany Dear Odile, We are delighted that the tulip chairs perfectly complemented your marble table. Thank you for your praise for the quality of customer support and the speed of responses to your questions. We appreciate your recommendation and hope to serve you again in the future. Sincerely, Bethany

Posted 2 years ago

“The chairs are so beautiful and strong. Easy to assemble, very good communication with customers service. Highly recommended 😊”

Fusion Living 5 star review on 21st November 2023

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Posted 2 years ago

Hi Sandra, Thank you for your wonderful 5 star review of Fusion Living! We really appreciate your kind words about the chairs. We're so glad to hear that they are beautiful, strong, easy to assemble, and that our customer service was helpful as well. We're so glad you like them and highly recommend us! Thank you again for your kind review. Best Wishes Bethany

Posted 2 years ago

“Lovely chairs. 1st one assembled easily. Unfortunately problem with 2nd one. Screw would not screw into hole in metal of the central base. On checking I found the thread hadn't been drilled out in one of the six holes. I'm too unwell- an older widow living alone waiting heart surgery- to return post it.”

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Posted 2 years ago

Good morning Thank you for your review and we are sorry to hear one of the bases had a problem with the screw thread. We can certainly help resolve this for you and will be in touch directly. Best wishes Fusion Living.

Posted 2 years ago

“Very nice chairs easy to assemble”

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Posted 2 years ago

Hi Dennis, Thank you for providing us with a 5-star rating! We're delighted that you were pleased with our chairs, and that they were easy to assemble. It's much appreciated! Best Wishes Bethany

Posted 2 years ago

“Perfect costumer service and delivery was on time. Quality of the products is great!!! Thank you much!!!”

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Posted 2 years ago

Hi Pirmin, Thank you so much for your 5 star rating! We appreciate your positive comments about our custumer service and delivery, as well as the quality of our products. We're so glad you had a great experience with us. Thank you for your support! Best Wishes Bethany

Posted 2 years ago

“A bit delayed delivery but a very efficient and helpful customer Service and a great and fancy chair satisfying fully our wishes !”

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Posted 2 years ago

Hi Remi, Thank you so much for your amazing 5 star rating of Fusion Living! We are thrilled that our customer service was efficient and helpful and that your wishes were satisfied with the chair you purchased. We apologize for any delays in delivery - we strive to provide our customers with the best experience possible. Thank you for your support! Best Wishes Bethany

Posted 2 years ago

“Took some time to be delivered but that was stated very early. The chair is really nice and really better than expected for a relatively cheap price. All in all very satisfied!”

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Posted 2 years ago

Hi Alexander, Thank you so much for your 5 star rating of Fusion Living! We are so glad that you are happy with your purchase. We appreciate your kind words about the chair being nicer than expected and at a great price; it fits in perfectly with the rest of your furniture! Best Wishes Bethany

Posted 2 years ago

“I'm very happy about my chair. Good day. Best regards. Patricia Le Guern”

Helpful Report

Posted 2 years ago

Hi Patricia, Thank you for your kind 5 star rating of Fusion Living! We are delighted that you are happy with your chair. We appreciate your feedback and look forward to having you shop with us again. Have a great day! Best Wishes Bethany

Posted 2 years ago

“Love our chairs!”

Fusion Living 5 star review on 20th November 2023

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Posted 2 years ago

Hi Maria, Thank you for the 5 star rating for Fusion Living! We are glad to hear that you love our chairs! Much appreciated 🙌 Best Wishes Bethany

Posted 2 years ago

“J'attends toujours mes chaises ! Pouvez-vous m donner des nouvelles svp ?”

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Posted 2 years ago

Bonne soirée Merci pour votre message. Nous vous enverrons directement un e-mail avec les détails de votre livraison. Meilleurs vœux Fusion Living Good evening Thank you for your message. We will email you directly with details of your delivery. Best wishes Fusion Living

Posted 2 years ago

“Very easy to order. Arrived very quickly”

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Posted 2 years ago

Hi Lisa, Thank you for your 5 star rating of Fusion Living! We're so glad you had an excellent experience with our ordering process and delivery. We hope you will continue to be satisfied with each Fusion Living purchase! Best Wishes Bethany

Posted 2 years ago

“Chairs were delivered, and one bag of nuts was missing. We did not contact as we had the correct size on-site”

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Posted 2 years ago

Hi David, Thank you for the 4-star rating! We apologise about the missing bag of nuts and would be happy to send out a replacement bag if you wish. Your positive review means a lot to us. Best Wishes Bethany

Posted 2 years ago

“Personal, friendly not faceless and sterile, customer service. A rarity these days it feels like.”

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Posted 2 years ago

Hi Angela, Thank you for the 5 star rating of Fusion Living! It is such a pleasure to know that you appreciate our personal and friendly customer service, which we work so hard on to provide all of our customers with. We really appreciate your kind words. Thank you! Best Wishes Carley

Posted 2 years ago

“Fab chairs - service was great- totally love them!”

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Posted 2 years ago

Hi Rachel, Thanks so much for giving Fusion Living a 5 star rating! We really appreciate it. We totally hear you on the fabulous chairs and great service - we love that you love them! Kind Regards Carley

Posted 2 years ago

“item arrived within three days, very pleased with item.”

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Posted 2 years ago

Hi Helen, Thank you for your 5 star rating of Fusion Living! We're glad to know that the item arrived within three days and that you were very pleased with it. We appreciate the feedback! Best Wishes Beth

Posted 2 years ago

“Great service prompt delivery. Would recommend”

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Posted 2 years ago

Hi Caroline, Thank you so much for your 5 star rating! It's great to hear that you had a good experience with our service and prompt delivery. We'll be sure to continue providing great service for you! Best Wishes Beth

Posted 2 years ago

“Lovely table, however, not white as advertised marble has lots of grey veins in it.Great service by the installers”

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Posted 2 years ago

Hi Damian, Thank you so much for your 5 star rating and feedback! We are really pleased to hear that you like our Chelsea Marble Table and that you were happy with the service from the installers. Best Wishes Beth

Posted 2 years ago

“Great stylish contemporary chairs in a vibrant orange to liven up our kitchen which is mostly grey, brown and white. The chairs arrived very quickly and we're easy to assemble. Not the cheapest but worth the extra and good value for money. Customer service were excellent replying promptly to my email when I missed their 10% promotion when placing the order. Michelle was really kind refunding me the 10% to my card, thanks Michelle. Great chairs and an excellent company - highly recommended.”

Helpful Report

Posted 2 years ago

Hi Michael, Thank you for the glowing review! We truly appreciate your kind words about the great quality and service of Fusion Living. We are so pleased that our vibrant orange chairs were an excellent addition to your kitchen, and that we was able to accommodate your special request. We hope you continue to be satisfied with your purchase, and thank you again for your positive feedback! Kind Regards, Michelle

Posted 2 years ago

“I bought a single Robin Day chair to make a pair with an existing bought some years ago. Fusion were trying to contact me by phone to arrange delivery - but I wasn't picking up. Thanks to a bad bout of laryngitis I couldn't talk. So they emailed and we sorted out using that medium. I'm impressed with their responsiveness on email. You know how it usually goes: 1) Send email (2) Get holding reply. (3) Get response at length - often great length. (4) Reply and repeat etc But not with Fusion. A proper response from an actual person. Makes a refreshing change. Well done Fusion. Should I ever be in the market for another Robin Day chair - or indeed anything else, I'll certainly have a look at you.”

Helpful Report

Posted 2 years ago

Hi Angela, Thank you for your 5 star rating and for choosing Fusion Living to purchase your Robin Day Chair! We are thrilled to hear of your satisfaction with your overall experience with us. We take great pride in providing an exemplary level of customer service, even when phone contact is not possible - so you can have peace of mind when making any purchase with us. We really appreciate your kind words. Thank you again for shopping with us! Best Wishes Beth

Posted 2 years ago

Fusion Living is rated 4.8 based on 1,651 reviews