Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 622 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 622 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 14th April 2025

364

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication throughout and quick delivery time. Love my new chairs! Comfy and they look great”

Furniture World 5 star review on 30th December 2021

Helpful Report

Posted 3 years ago

Hi Mrs Molyneaux, Thank you for your review and for attaching these amazing images! We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Very happy with our purchase.”

Furniture World 5 star review on 12th December 2021

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Posted 3 years ago

Hi Shavin, Thank you for taking the time to give us this review. We are delighted that you are happy with your new bed and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Furniture World were very quick in acknowledging and processing my order. They offered great customer service.”

Furniture World 5 star review on 11th December 2021

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Posted 3 years ago

Hi Laura, Thank you for taking the time to give us this review. We are delighted that you are happy with your new nest of tables and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Furniture World has shown excellent communications on the product purchased, the response when mailing in is second to none, fast, clear and well communicated. I have recommended all my friends and families.”

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Posted 3 years ago

Hi Bobby, Thank you for taking the time to give us this review. We are delighted that you would recommend us to friends and family and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hi Natalie, Thank you for taking the time to give us this great review. We are delighted that you are happy with your new console table and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“The Tv stand and lmao table arrived in good time with the best protective packaging I have seen on furniture.”

Furniture World 5 star review on 22nd November 2021

Helpful Report

Posted 3 years ago

Hi, thank you for taking the time to give us this amazing review and attach this image. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“I was a bit nervous about buying such an expensive item online but this is an excellent sofa. Seems very sturdy and well made. The material is thick and the dimensions large in all directions with comfortable firm cushions which is exactly what I wanted. More than pleased with this purchase and would highly recommend.”

Furniture World 5 star review on 21st November 2021

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Posted 3 years ago

Hi John, Thank you for leaving this amazing review and this great image! We are delighted that you are happy with your new sofa and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Really happy with the service I received. I ordered a Super king by mistake and realised the dimensions would not work in my room. Furniture World resolved my issue promptly and efficiently.”

Furniture World 5 star review on 17th November 2021

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Posted 3 years ago

Hi, Thank you for taking the time to leave us this review and this amazing image! We are delighted that you are happy with your new bed and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Excellent service even before purchase , helpful with ranges and colours.”

Furniture World 5 star review on 15th November 2021

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Posted 3 years ago

Hi, Thank you for taking the time to leave us this review and this amazing image! We are delighted that you are happy with your new sideboard and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Great service, easily negotiated website and speedy delivery. Expertly packaged goods to arrive in perfect condition.”

Helpful Report

Posted 3 years ago

Hi Marese, Thank you for taking the time to give us this review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Even though the delivery was delayed as a result of COVID, Zia from Furniture World kept me informed on what was happening. Very happy with the service, responded to my emails quickly. Recommend!”

Furniture World 5 star review on 23rd October 2021

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Posted 3 years ago

Hi Elaine, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Excellent service! Customer services could not have been more helpful Product arrived swiftly and excellent communication from carrier Thanks a lot Furniture World we will be buying again soon :)”

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Posted 3 years ago

Hi Mike, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Ordered a sideboard Saturday delivered Wednesday. Excellent service and a great price would highly recommended.”

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Posted 3 years ago

Hi Michael, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new sideboard and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“I cannot rate the customer service at the Newquay Store enough, Sue and her team went above and beyond to help us choose the right mattress, there were so many choices and things to consider but they made the process easy. Super friendly local business, will be recommending to friends and family.....”

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Posted 3 years ago

Hi Sarah, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your visit to our Newquay store and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Great service. No complications and easy to follow ordering online. Great communication. Quick, efficient and would highly recommend.”

Furniture World 5 star review on 10th October 2021

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Posted 3 years ago

Hi Joanne, Thank you for taking the time to send us this amazing review and attaching an image. We are delighted that you are happy with your new mattress and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Great service!”

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Posted 3 years ago

Hi Carlus, Thank you for taking the time to give us this great review. We are delighted that you are happy with the service here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Excellent service from Tim of furniture world St austell for sourcing and supplying Penwithick Community Hall with new chairs.Well beyond our expectations Thankyou.Many thanks toJason and Morgan for delivering the chairs ,unpacking and assembling them. Many thanks well done.”

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Posted 3 years ago

Hi, Thank you for taking the time to leave us this great review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“I recently purchased a wine cabinet from you on line from Amazon. It arrived within 3 days and the packaging was second to none, so it arrived in beautiful condition. It is lovely and fits perfectly in the position it was intended for in my home. Thankyou so much.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to leave us this amazing review. We are delighted that you are happy with your new wine cabinet and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Everything at hand. Luxury”

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Posted 3 years ago

Hi Isabel, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Excellent service”

Furniture World 5 star review on 1st October 2021

Helpful Report

Posted 3 years ago

Hi Isabel, Thank you for sending in this amazing image of your new sofa! We are delighted you are happy with your new sofa and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

Furniture World is rated 4.7 based on 622 reviews