Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 648 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 27th May 2025

Mr Martin H

Furniture World 5 star review on 23rd May 2025

Sue L

Furniture World 5 star review on 17th May 2025

Kym H

371

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have purchased many items from the Plymouth store over many years & will always continue to do so. The quality is exceptional, service amazing ( the staff are like family ) abundance of choice and excellent value for money.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“Kept informed about delay in ordered. Price of armchair was very competitive and decided where we ordered it.”

Furniture World 5 star review on 21st October 2022

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“Excellent service well packaged. Some of the packaging no eco friendly but saved as would come in use if we moved.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new furniture and the service received! We hope to hear from you again in the future. Kind Regards, Ethan

Posted 2 years ago

“Great communication throughout the purchase, table arrived extremely well packed”

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Posted 2 years ago

“Excellent , quick o time delivery ( have to say furniture excellent as well)”

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Posted 2 years ago

“Excellent service. Bought and delivered within a week. First class.”

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Posted 2 years ago

“Excellent quality and service and value for money”

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Posted 2 years ago

“The product is excellent and the communication leading up to the delivery extremely thorough.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“Quick and easy service. No hassle at all. Thank you.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“Great dining sofa set. Good communication and delivered in perfect condition. Easy to assemble. Delighted.”

Furniture World 5 star review on 1st October 2022

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“I cannot fault the service given by Furniture World who went out of their way to take photos of the item for me to check the colour.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“Great service and price from this company. Quick, fully tracked delivery at a reasonable cost.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“1st class company to deal with. Ordering was simple and communication with support team was excellent. Fantastic quality chairs and bench the delivery was as scheduled and the items were very well packed and protected.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your order and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“The process was seamless from purchase to delivery, thank you.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your order here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“I ordered my coffee table and side table online. I had a query regarding the delivery time and I received a response timeously that was most helpful. The communication regarding dispatch and delivery was excellent. When the items were delivered, they were extremely well packaged and we were absolutely delighted with the finish of both tables. Real craftsmanship. The delivery crew were courteous and arrived according to the specified time. I would thoroughly recommend.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new coffee table and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“had a problem with the sideboard that was delivered but the service manager Scott sorted it out promtly and i am a very happy customer,would recommend this company in Redruth and the staff.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with the experience here at our Redruth Store and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“Very efficient and quick, excellent communication and we love the product, both colour and quality's”

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Posted 2 years ago

Hi Mrs Baines, Thank you for taking the time to give us this review. We are delighted that you are happy with your order and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“Absolutely fantastic experience from start to finish. A great product at a really good price, but what stands out for me is the level and quality of customer service. Well done Furniture World, many companies could do well to learn from you!!”

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Posted 2 years ago

Hi thank you for taking the time to give us this review. We are delighted that you are happy with your order and visit to our store, and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“We ordered the sideboard on Monday & it was delivered on Tuesday - excellent service”

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Posted 2 years ago

Hi Raymond, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new sideboard and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

“Love my new sofa. Furniture World kept me up to date re delivery. Arrived on time and the delivery men fitted it together for me. Great service”

Furniture World 5 star review on 3rd August 2022

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Posted 2 years ago

Hi, Thank you for taking the time to give us this amazing review and attaching this great image. We are delighted that you are happy with your new sofa and we hope to hear from you again soon. Kind Regards, Ethan

Posted 2 years ago

Furniture World is rated 4.7 based on 648 reviews