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Furniture World Reviews

4.7 Rating 875 Reviews
92 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,818
 Metrics Info
4.7
Based on 875 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Furniture World Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 3rd April 2026
Mrs Jayne Y
Furniture World 5 star review on 3rd April 2026
Mr PAUL D
Furniture World 5 star review on 27th March 2026
Miss Tracie K
Furniture World 5 star review on 24th March 2026
Anonymous
Furniture World 5 star review on 20th March 2026
Mrs Catherine S
Furniture World 5 star review on 20th March 2026
Mrs Catherine S
Furniture World 5 star review on 24th February 2026
S M
388
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Dennis H
Verified Buyer
“The item was a good price. It was delivered in expected timescale. Furniture word kept me informed of the delivery. Their delivery agent phone me to confirm where to leave the item as I was not at home. Excellent service.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Anonymous
Verified Buyer
“The original delivery estimate went from 2 weeks to over 9 weeks by the time of delivery. In my case my wife is heavily pregnant so this was not good at all. The delivery guys themselves did a great job and took it right upstairs with a heavy mattress on awkward stairs”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Mrs Margaret M
Verified Buyer
“Really good service all round. I wasn’t in when delivery was attempted first time. It was delivered promptly the next day. I am highly recommend this company.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Mr James E
Verified Buyer
“Excellent service from Furniture World. My two tables arrived as stated and securely packaged and look fabulous.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Mrs Delia R
Verified Buyer
“Great service from placing order to prompt delivery. Very pleased with quality and price of furniture.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Pamela P
Verified Buyer
“Arrived very quickly. Good quality. Cannot fault.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Miss Lynn A
Verified Buyer
“Absolutely thrilled with it - it’s very solid and just what I needed to tidy up my office and get things of the floor and a great price too”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Mrs ROSALINDE D
Verified Buyer
“Received in perfect time, packaged very well, assembled with ease, great communication. Looks great.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Mrs Emma B
Verified Buyer
“Website very informative and works well. Site easy to use. Communication was very good. Delivery great and arrived quicker than expected. Would recommend. Thank you.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Anonymous
Verified Buyer
“excellent prompt proffessional service throught the purchase and up to and including delivery”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Mrs Lesley B
Verified Buyer
“Nice sturdy sideboard. Well made and looks lovely”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Anonymous
Verified Buyer
“Really good company I called them with a query regarding the furniture I wanted to order and the advice received was great. I was aware of what was happening with my order at all stages. I would use this company again and would recommend it.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Mrs Mary B
Verified Buyer
“Lovely table very quick service”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Ian B
Verified Buyer
“Easy to use website, excellent communications.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
MR James J
Verified Buyer
“We needed a smaller table and chairs for our kitchen and Furniture World had exactly what we wanted. We were originally given a 3 month lead time for delivery but that was brought forward by 6 weeks, a brilliant bonus.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Jacolyn M
Verified Buyer
“Absolutely beautiful sideboard and lamp table, competitively prices compared to other shops. Delivery was quick and on time. Highly recommend.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Ms F
Verified Buyer
“Very pleasant to deal with when I had to make contact by phone. The delivery was on time and I was kept updated when it would arrive the delivery team were polite and efficient”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Mr Larry K
Verified Buyer
“Would recommend”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Anonymous
Verified Buyer
“The customer service was terrible. I phoned to ask why I hadn’t receive my delivery. The customer service rep was rude and hung up the phone when I asked for a delivery fee refund. I called back to speak to a manager who was equally rude and said his colleague had hung up because I ‘keep calling’ - that was the first and only time I had called. Really annoying when companies think it’s ok to take your money but not offer a service in return.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Brilliant service, competitive prices and fast shipping. Would use again”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Furniture World is rated 4.7 based on 875 reviews
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