Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 622 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 622 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 14th April 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service!”

Helpful Report

Posted 3 years ago

Hi Carlus, Thank you for taking the time to give us this great review. We are delighted that you are happy with the service here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Excellent service from Tim of furniture world St austell for sourcing and supplying Penwithick Community Hall with new chairs.Well beyond our expectations Thankyou.Many thanks toJason and Morgan for delivering the chairs ,unpacking and assembling them. Many thanks well done.”

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Posted 3 years ago

Hi, Thank you for taking the time to leave us this great review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“I recently purchased a wine cabinet from you on line from Amazon. It arrived within 3 days and the packaging was second to none, so it arrived in beautiful condition. It is lovely and fits perfectly in the position it was intended for in my home. Thankyou so much.”

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Posted 3 years ago

Hi, Thank you for taking the time to leave us this amazing review. We are delighted that you are happy with your new wine cabinet and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Everything at hand. Luxury”

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Posted 3 years ago

Hi Isabel, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Excellent service”

Furniture World 5 star review on 1st October 2021

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Posted 3 years ago

Hi Isabel, Thank you for sending in this amazing image of your new sofa! We are delighted you are happy with your new sofa and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Excellent product, excellent service, from ordering to delivery, Highly recommend”

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Posted 3 years ago

Hi, Thank you for taking the time to send us this amazing image! We are delighted that you are happy with your new sideboard and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Excellent product and delivery”

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Posted 3 years ago

Hi Susan, Thank you for taking the time to give us this review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Service was 100% no problems at all cast n friendly”

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Posted 3 years ago

Hi Christina, Thank you for this amazing review. We are delighted that you are happy with the service here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Unbelievablefantasticservice from Steven in the Truro branch CAN'T THANK HIM ENOUGH Will always go to furniture world now.Couldn't be better Desrve 10 stars”

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Posted 3 years ago

“very swift delivery ,well packaged. Really nice piece of furniture just what I was looking for.”

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Posted 3 years ago

Hi Sally, Thank you for taking the time to give us this amazing review! We are delighted that you are happy with your new furniture and we hope to hear from you again soon! Kind Regards, Ethan

Posted 3 years ago

“Easy ordering process. Really fast delivery with tracking updates Delivery and packaging 5 stars”

Furniture World 5 star review on 3rd June 2021

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Posted 3 years ago

Hi Trudy, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new TV Unit and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Lovely furniture order was easy, fast delivery, item was well packed, very happy with the quality”

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Posted 3 years ago

Hi Julie, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Easy ordering and prompt delivery”

Furniture World 5 star review on 14th May 2021

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Posted 3 years ago

Hi Alastair, thank you for giving us this amazing review and sending in this image! We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Great service and fast delivery.”

Furniture World 5 star review on 12th May 2021

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Posted 3 years ago

Hi Martin, thank you for giving us this amazing review and sending in this image! We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Four Items of Stockholm Furniture delivered today, very pleased with my purchases. Well made, excellent packaging to protect whilst in transit. Delivery driver called to give me a time that he would arrive and was spot on time. Thank you for good service. Would thoroughly recommend purchasing from this Company.”

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Posted 3 years ago

Hi Carol, Thank you for taking the time to give us this amazing review. We are delighted you are happy with your furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“the service was excellent all done online no problems at all. so quick.delivery was also fast .I am very pleased with this company I would use them again.”

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Posted 3 years ago

Hi Marilyn, Thank you for taking the time to give us this amazing review. We are delighted with the service you received and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Great item, had an issue with first delivery but was resent and looks great. Beautiful items.”

Furniture World 5 star review on 8th May 2021

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Posted 3 years ago

Hi Paul, Thank you for taking the time to give us this great review and attaching this amazing image! We are delighted that you are happy with your new coffee table and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Great item changed the look an feel of the room”

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Posted 3 years ago

Hi Laura, Thank you for taking the time to give us this great review and attaching these amazing images! We are delighted you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 years ago

“Item arrived extremely well packed and in excellent condition, I am very pleased with my purchase and going to order more”

Furniture World 5 star review on 5th May 2021

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Posted 3 years ago

Hi Gaynor, Thank you for taking the time to give us this great review and sending in this amazing image! We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Lovely furniture indeed came already made up and looks lovely where it is situated in the front room”

Furniture World 5 star review on 3rd May 2021

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Posted 3 years ago

Hi Nigel, Thank you for taking the time to give us this great review and sending in these amazing images of your new furniture. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

Furniture World is rated 4.7 based on 622 reviews