Login
Start Free Trial Are you a business? Click Here

Furniture World Reviews

4.7 Rating 936 Reviews
92 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,893
 Metrics Info
4.7
Based on 936 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Furniture World Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Kenneth H
Verified Buyer
“Good service”
Helpful Report
Posted 1 year ago
Dr Margarita R
Verified Buyer
“No problems at any time.”
Helpful Report
Posted 1 year ago
Mr Martin E
Verified Buyer
“We were looking for furniture to fit specific sized spaces. This included a shallow bookcase. Furniture World was one of the few places that had what we wanted. Ordering was straightforward, and we were advised that at least one of the items is made to order, so would take an estimated 8 - 10 weeks. In the end, delivery was 15 weeks after placing the order, although in fairness, I did receive a couple of emails with revised estimated dates. This would not stop me from ordering from Furniture World again. Before delivery, I received messages and a phone call to confirm a delivery date convenient for me, and the items were delivered on time and with care.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Excellent, friendly and helpful service from Kevin, gave us the options and left us to browse at our leisure. Delivery date on 3-piece suite due within one month, clear instructions given on (minimal) assembly tasks. Very happy.”
Helpful Report
Posted 1 year ago
Mr Martin H
Verified Buyer
“On the occasions Ii contacted the company during the past two months I received answers to all my questions I asked. Very helpful and efficient.”
Helpful Report
Posted 1 year ago
Mr David H
Verified Buyer
“The service received was excellent from Furniture world and V1 the currier.”
Helpful Report
Posted 1 year ago
Mr Raymond M
Verified Buyer
“Great quick service”
Helpful Report
Posted 1 year ago
Sue L
Verified Buyer
“Excellent service and delivery. Good communication”
Helpful Report
Posted 1 year ago
Karl P
Verified Buyer
“Great communication on delivery dates and overall fantastic experience.”
Helpful Report
Posted 1 year ago
Kym H
Verified Buyer
“Probably the best company I have dealt with in recent years. They keep you in the look at all times. Pleasant polite and friendly. Well done thank you”
Furniture World 5 star review on 17th May 2025 Furniture World 5 star review on 17th May 2025
Helpful Report
Posted 1 year ago
Mrs Sally S
Verified Buyer
“The staff were very helpful and efficient in dealing with my order.”
Helpful Report
Posted 1 year ago
Mr Jon M
Verified Buyer
“Furniture world were very efficient on notifying me of my order, dispatch and projector delivery day. When my bookcase arrived, it was beautifully packed. I unpacked it there was no sign of damage whatsoever.”
Helpful Report
Posted 1 year ago
Mr Lee P
Verified Buyer
“Good quality Quick delivery Great price Glad i came accross you will definitely use again”
Helpful Report
Posted 1 year ago
Mike
Verified Reviewer
“The staff at Truro branch were excellent so helpful when we had trouble ourselves with the weight of of the table being unable to put it upright , came out to us and solved the problem quickly and efficiently.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great communication and service”
Helpful Report
Posted 1 year ago
Mary P
Verified Reviewer
“Excellent customer service. Most helpful yet not intrusive staff. We have just ordered a sofa bed and I was informed immediately one arrived for viewing. Pleasant store to wander round. Thank you Matt.”
Helpful Report
Posted 1 year ago
Mrs Susan W
Verified Buyer
“Good delivery service. Well packaged”
Helpful Report
Posted 1 year ago
Mrs Laura P
Verified Buyer
“Item is lovely and communication with delivery was brilliant. Thanks”
Helpful Report
Posted 1 year ago
Mrs Stephanie C
Verified Buyer
“Exquisite service. I phoned up to ask about delivery options and the possibility of having the table built as it’s very heavy. The customer service was amazing, I spoke to a lovely lady on the phone. All email communication was also very pleasant. Thank you to the team!”
Helpful Report
Posted 1 year ago
Mr Mark H
Verified Buyer
“Excellent product . Ordered on line no issues with the quality. Delivery was on time.”
Helpful Report
Posted 1 year ago
Furniture World is rated 4.7 based on 936 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request