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Fulham Timber Reviews

4.4 Rating 590 Reviews
83 %
of reviewers recommend Fulham Timber
4.4
Based on 590 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Fulham Timber Reviews

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Great customer service... Changes dates to suit me.. Turned up on time.. Good quality timber
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Posted 4 years ago
I would give 5 star for customer service and the quality of the actual wood and treatment. Problem is the boards were way too much bent and warped...on both sides.. bit disappointing.
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Posted 4 years ago
Good service, arrived as scheduled , one decking board (of 31) was badly warped.
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Posted 4 years ago
Great company. Totally friendly delivery driver who was a great help to a DIYer. Will defiantly use again. Great product which gave me a decent deck in the garden
Fulham Timber 5 star review on 19th August 2021
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Posted 4 years ago
Good quality product.
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Posted 4 years ago
Great quality wood good value great customer service
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Posted 4 years ago
Good staff and cheap, I will order it again forever...
Fulham Timber 5 star review on 11th August 2021 Fulham Timber 5 star review on 11th August 2021 Fulham Timber 5 star review on 11th August 2021
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Posted 4 years ago
I asked for an earlier delivery slot and they obliged. Really helped me out. Thank you.
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Posted 4 years ago
Easy to order but quality of wood was bad as it arrived damaged. Delivery instructions were not carried out as instructions sent with order. Driver was very unhelpful. I sent 3 messages with images explaining my disappointment and asking for compensation but didn’t get a reply. Absolutely dreadful service.
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Posted 4 years ago
Some of the best timber you can lay your hands in London today and a brilliant delivery service, worth the extra cost you get what you pay for.
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Posted 4 years ago
Picked up materials from purley way branch, friendly and helpful staff.
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Posted 4 years ago
Excellent
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Posted 4 years ago
Very good service as always.
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Posted 4 years ago
My order arrived on time and as described
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Posted 4 years ago
Great website, competitive prices on quality timber and the professional Italian driver was very helpful. Thank you.
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Posted 4 years ago
Very efficient, prompt service. Delivery person (Brixton Branch) friendly and helpful
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Posted 4 years ago
I was worried ordering but the service I was provided was exemplary.
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Posted 4 years ago
I ordered 4 Oak sleepers from Fulham Timber. None of the 4 were acceptable either twisted bowed or split. Items returned and still waiting for a refund. Online order- struggled to find the a number to call to complain and then passed around without anyone taking responsibility to sort it out
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Posted 4 years ago
Hi Neil, Thank you for your review, we value your feedback. I'm sorry to hear that none of the 4 pieces of oak delivered were acceptable. I issued a refund on your order within 5 minutes of receiving your email confirming the sleepers had been collected. The best number to call, should you decide to try us in the future is the number on the top left of the website, alternatively, you can email online@fulhamtimber.co.uk. Best regards, Onur Levent E-Commerce Manager
Posted 4 years ago
Ok not bad
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Posted 4 years ago
Great service, all timber turned up when they said and in great condition
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Posted 4 years ago
Fulham Timber is rated 4.4 based on 590 reviews