Fulham Timber Reviews

Name: Fulham Timber
Address: Unit 9 Ellerslie Square Industrial Estate, Lyham Road, London, London Borough of Lambeth
Rating: 4.39

4.4 Rating 574 Reviews

83 %

of reviewers recommend Fulham Timber

4.4

Based on 574 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Fulham Timber 5 star review on 6th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timber arrived on the expected date after being communicated they it was unfortunately delayed. Delivery driver was very friendly and extremely helpful ,he carried the timber with me to my house , a fair distance which was well beyond my expectations .”

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Posted 4 years ago

“I buy a fair amount of treated timber and reinforced steel for a few garden projects so decided to give this company a try. Buying online was very straightforward but there was no communication regarding delivery and so no one was prepared to check it carefully when the driver was here. Therefore, two 6x2 4.8M received are C16 and not C24 as bought. Both 4x2 2.4M are also C16 and not C24. Also, I am missing one 4x2 3.6M C24 and one of the four I received is C16 (not C24 as I bought) and is not even cut to size (!) All the rest was fine and the garden sleepers were good quality/money. However, given the above I can’t recommend and will try to avoid this company in the future.”

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Posted 4 years ago

“The driver was very polite and helpful”

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Posted 4 years ago

“Both orders i had ,50%of wood was very wet and some wood planks completely wet ...which is not ideal when you need fast building works to be done with dry materials. Quality and delivery itself seems good.”

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Posted 4 years ago

“I’m incredibly disappointed. The plywood sheet arrived with a huge tyre track running right across the length of the sheet. I only noticed the mark on the weekend when I went to start work on it. I’ve tried sanding and washing it off and I can’t remove it.”

Fulham Timber 1 star review on 1st March 2021

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Posted 4 years ago

Good morning Michael, Sorry to see that we've sent out such a sheet out to you, this should never have been sent out. We will happily have this replaced for you, please get in touch with me by emailing onur@fulhamtimber.co.uk, or calling me directly on 07711 701548 and I'll get this arranged for you. Best regards, Onur Levent E-Commerce Manager

Posted 4 years ago

“Delivery guy was a bit rude to me”

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Posted 4 years ago

“Didn’t receive all my goods and have received no answer to emails”

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Posted 4 years ago

Good afternoon, Thank you for your review. We have absolutely no record of any emails from yourself to our online mailbox. If you contact us at online@fulhamtimber.co.uk, we'll be happy to help. Kind regards, Onur Levent E-Commerce Manager

Posted 4 years ago

“I would definitely highly recommend Fulham Timber to all. The service I got was brilliant from placing my order and having it delivered. They communicate very well with their customers. Very honest and trustworthy. I will be definitely placing my next order with in the week. ***** rating Annie”

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Posted 4 years ago

“Very good product”

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Posted 4 years ago

“The website, process of ordering and clarity on despatch was clear and hassle free. The gent who delivered the timber was helpful, courteous, friendly and efficient”

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Posted 4 years ago

“Really pleased with the timber and decking boards we bought. The delivery was really quick and all boards were in good condition.”

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Posted 4 years ago

“Deliveries were good other than the one from Colliers wood as I asked them to change over 12 no damaged t/g flooring they delivered.After having said yes they never swapped them over”

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Posted 4 years ago

“Excellent sevice, clear website and low prices!”

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Posted 4 years ago

“Managed to make my products to order and have them delivered all within a week - and at a reasonable delivery fee too. Many thanks!”

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Posted 4 years ago

“I ordered a piece is skirting board at a very good price. It was delivered quickly and with care. Excellent service.”

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Posted 4 years ago

“Quick delivery. Measurements were slighlty off to was was ordered but not an issue for my project.”

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Posted 4 years ago

“Unfortunately the 4.8m decking boards I ordered arrived and some were under 4.8m and others over. Having specifically measured the area and cuts around the board size I have ended up short and not been able to complete the job. And also one board had damage on the side too.”

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Posted 4 years ago

“Great - fast delivery. Driver was fantastic.”

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Posted 4 years ago

“Excellent service and good communication thanks”

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Posted 4 years ago

“Great service, good communication, helpful delivery guy, great price and lovely product.”

Fulham Timber 5 star review on 15th February 2021

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Posted 4 years ago

Fulham Timber is rated 4.4 based on 574 reviews