Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,535 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,535 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was impressed with the engineer (Jay) who systematically and meticulously removed the unleaded fuel from the fuel system of my diesel car. Thank you Jay. Although it was an expensive mistake to make putting the wrong fuel in a vehicle. I do have confidence in the work that was carried out.”

Helpful Report

“Promt response. 7am call .arrived by 8. Job done by 9. Excellent service.”

Helpful Report

“Excellent service from the call out, to the engineer.”

Helpful Report

“Brilliant response to myself from start of call and till the keys where back in my hand was just over 1 hour absolutely delighted with the experience in yourselves 10/10”

Helpful Report

“Rob was extremely good, very helpful...in short top class...vehicle runs very smoothly now, went above and beyond...”

Helpful Report

“Steve came out to us in no time after my partner put diesel in our petrol Volkswagen - The car was back on the road within the hour thanks to his top work! Can’t thank you enough Steve, first class service!!”

Helpful Report

“Very professional and knowledgeable. Impressed with how quick and efficiency the problem was solved.”

Helpful Report

“Very speedy and the chap who did the job was very pleasant and efficient”

Helpful Report

“Arrived quickly and carried out a professional job”

Helpful Report

“Amazing service and Csaba was brilliant, very knowledgeable and did a top job. Car is back on the road no issues, apart from the muppet driving it!”

Helpful Report

“Fantastic service! I was back on the road again in under 2 hours after stupidly filling my tank up with petrol instead of diesel. From the initial phonecall to Michal coming out to do the deed, I was treated with kindness, courtesy & in no doubt my car would be safe to drive again. I would highly recommend should you ever make this once in a lifetime mistake! Thanks Fuel Fixer 🙂”

Helpful Report

“Very expensive.Cost over 500 Euro for call out .Service was good and prompt .But very expensive considering work that had to be carried out”

Helpful Report

“Took longer than quoted to arrive (2.5 hrs when quoted 1 hr). Charged a hefty bill and not sure the engineer did all the receipt said. It mentioned drain and decontamination but the fuel was just drained in a few mins then done no flushing of system or anything, 330 plus vat for the work. Probs could have got cheaper elsewhere but was stranded and desperate as was 240 miles away from home. Bad mistake on my behalf definitely but the service I received didn't seem to match the glowing trust pilot reviews. My mother had died on the Sunday and I'd made a frazzled mistake putting the wrong fuel in to get home. When I explained to the engineer they just made a joke about my mum and didn't explain much about what they were doing like other reviews suggested. I expressed my concerns about the ignition being on or the car not making the long journey home but my questions were shrugged off with it'll be ok. Just expected a bit more compassion and reassurance and to turn up on time for the extortionate price I paid.”

Helpful Report

“Daft response professional service”

Helpful Report

“They came and tucked out the wrong fuel, tried to charge me extra for putting right fuel in, after speaking to manager they waived that fee, van didn't start well afterwards and the employee shrugged and said must be an air lock in fuel system. Not wanting to help further saying he'd done his job.. well fast forward a few weeks and took to a garage who have confirmed not all fuel was removed, seals damaged, new pcm needed as petrol has damaged its regulator sensor. So now another 500 lighter. Oh not to forget the lies they said on the phone originally to rush me into using this company saying technictian was only 7min away when in reality they were an hour. Wouldn't use again and wouldn't recommend”

Helpful Report

“According to suggestions from trade publications I should have paid half of what I was charged! Chap seemed pleasant but was 30 minutes late due to IT issues! Moral of the story, have contingencies and find a good garage in advance!”

Helpful Report

“Easy to deal with. Answered the phone immediately, no frustrating voice messages to press "1" etc... Excellent understanding of my issue and advice. The engineer who came out (Michael), was absolutely superb. His manner was impeccable and his obvious knowledge of the issue was admiral. He explained things clearly and had my car up and running in just over two hours. Superb service, and I'd highly recommend this company to anyone like me who has limited knowledge of car engines. David.”

Helpful Report

“Excellent service from your engineer”

Helpful Report

“Fantastic service, not cheap but when quoted 13700 by bmw then the price certainly worked. The operative was extremely polite, made me feel 100 times better and I was disappointed I had no actual cash to tip him as he deserved it. In all very happy that I have a car I can now drive, Thsnk you 🙏”

Helpful Report

“Easy to book. Good availability. Fast and good service.”

Helpful Report

Fuel Fixer is rated 4.8 based on 5,535 reviews