From the Sky Registry - Name a Star Gifts Reviews

Name: From the Sky Registry - Name a Star Gifts
Rating: 4.70

4.7 Rating 1,675 Reviews

93 %

of reviewers recommend From the Sky Registry - Name a Star Gifts

Company Reviews

Metrics

Info

4.7

Based on 1,675 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About From the Sky Registry - Name a Star Gifts:

Inspired by the beauty of the night sky, we have created the perfect personalised name a star gift for your loved ones.

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Email:

orders@fromtheskyregistry.com

From the Sky Registry - Name a Star Gifts 5 star review on 19th January 2024

Amy Hamilton

From the Sky Registry - Name a Star Gifts 5 star review on 23rd December 2023

Eamon Burrows

From the Sky Registry - Name a Star Gifts 5 star review on 11th December 2023

Lisa Pickorer

From the Sky Registry - Name a Star Gifts 5 star review on 26th July 2023

Theresa Fabian-harris

From the Sky Registry - Name a Star Gifts 5 star review on 16th July 2023

Evelyn Wild

From the Sky Registry - Name a Star Gifts 5 star review on 1st May 2023

Jayne Soper

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I wouldn't buy this as a print at home version again, I would buy the boxed one. It takes a lot of ink and paper and then you need to get something to keep it in. Very messy.”

Helpful Report

Posted 1 month ago

“Don't think they are worth the money, when it is just a digital copy that you have to print yourself”

Helpful Report

Posted 3 months ago

“I thought customer service was very slow in getting back to me on numerous occasions”

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Posted 4 months ago

“The service is very quick to get the star, however, the customer service is really poor. I have still not received my star pack after 3 weeks now and after a few emails, I still have not had any response. I have bought stars in the past and been delighted with the service, hence I returned to purchase another, but thoroughly disappointed this time hence why only 3 stars and not 5.”

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Posted 6 months ago

“It's a good idea for a preasent,but I think you should also receive something in post just say what you have done with for the person with the starts name”

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Posted 6 months ago

“Love it Great idea for Valentine’s Day as my partner lost her mum but I’ve not got the certificate back yet so not happy whv that over then that was good”

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Posted 1 year ago

Thank you for your feedback and we're glad to hear that you love the idea of naming a star as a gift. According to our records, we delivered your certificate on February 10th at 10:06 PM. We're sorry to hear that you haven't received it yet, but we're always here to help. Please don't hesitate to connect with our customer service team and we'll do our best to assist you. Thank you again for choosing to name a star with us!

Posted 1 year ago

“Did this through Wowcher (well at least I thought I had) so instead of paying the reduced price I got charged the full. Support team were good. For an online email to the recipient I thought it was expensive.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review. We appreciate your feedback and are sorry to hear that you experienced some difficulties with your voucher code. We strive to provide clear instructions on how to redeem voucher codes at checkout, but we understand that mistakes can happen. Unfortunately, we cannot honour voucher codes that were not applied at checkout. However, we are glad to hear that our support team was able to assist you. We are always here to help if you encounter any issues with our service. Regarding the price, we understand that our pricing may not be suitable for everyone, but we believe that our quality and service justify our prices. Thank you again for your feedback and we hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“I got a voucher and it went well. I was pleased with the product, but I got 5 more for my Grandchildren. I've had difficulties in redeeming the voucher and my request for help has Bern ignored.”

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Posted 1 year ago

“Not what I expected at all I was expected a pack sent to me not an email. How can I send some one an email for Xmas?? Here ya go there’s an email for Xmas enjoy!! Just not what I wanted at all!!”

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Posted 1 year ago

hi Christopher, Thank you for taking the time to leave us a review. We believe each gift is unique and we offer various products for each star registration. Each customer can build their own gift as per their wishes. We offer Star Folder packs which are all packaged and ready to be gifted. We have a beautiful Star Box pack with the certificate in a frame, we have T-shirts with star coordinates, necklaces, keychains, mugs and even phone cases. Please check our Star Shop for more information https://www.fromtheskyregistry.com/gifts-from-the-sky-shop/

Posted 1 year ago

“Not happy that I paid extra for a paper copy yet comes by email”

Helpful Report

Posted 1 year ago

Hi Sue, thank you for the time to leave us a review. Please get in touch with customer service at orders@fromtheskyregistry.com We resolve all similar issues quickly and efficiently. Unfortunately, Royal Mail has a very patchy service and we work around the clock to make sure all the orders arrive on time for Christmas.

Posted 1 year ago

“Expected more for the money, too many add ons etc very complicated and by time you get a paper copy the price almost triples”

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Posted 1 year ago

hi Michael, Thank you for the time to leave us a review. We believe each gift is unique and we give an opportunity to our customers to build a truly unique gift, you can add a necklace, a mug or even a phone case. it is entirely up to you what you would like to offer.

Posted 1 year ago

“Can't leave a review yet to arrive!”

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Posted 1 year ago

Hi Lindy, Thanks for reaching out. Please get in touch with our customer service at orders@fromtheskyregistry.com

Posted 1 year ago

“It's a real shame that the items are not printed for you and posted”

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Posted 1 year ago

hi Louise, Thank you for taking the time to leave a review. We believe each gift is unique and we offer various products for each star registration. Each customer can build their own gift as per their wishes. We offer Star Folder packs which are all packaged and ready to be gifted. We have a beautiful Star Box pack with the certificate in a frame, we have T-shirts with star coordinates, necklaces, keychains, mugs and even phone cases. Please check our Star Shop for more information https://www.fromtheskyregistry.com/gifts-from-the-sky-shop/

Posted 1 year ago

“The gift is nice and the folder it comes in. However the return label on the actual postage envelope gave it away, so knew the gift inside. Could have been more discreet”

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Posted 1 year ago

“Nice gift. Thought I was going to get a certificate posted to me though not just an email which I have to print myself. Bit disappointed about that as was a gift.”

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Posted 1 year ago

hi Zoe, Thank you for taking the time to leave us a review. The majority of our customers keep their certificates digital on their phones and our digital pack is perfect for that. We offer a variety of products to tailor your gift for your star registration. We have Star Folder with a beautiful certificate inside, Star Box includes a certificate in a frame and a keepsake box. We also have star coordinates necklaces, mugs, T-shirts, keychains and posters. We've just emailed you instructions on how to add those to your star registration.

Posted 1 year ago

“I can’t do a review as I haven’t received it yet.”

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Posted 1 year ago

“I ordered as part of a deal with groupon ,all ill say is its not what you think you are getting Read the smallprint”

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Posted 1 year ago

“Was really upset by lack of communication. I didn’t fill out the registry date so it was auto filled with todays date . I tried on several occasions to get this changed and my emails fell on deaf ears ! This was the most important date , as it was the date the person passed away on. Not Happy at all”

Helpful Report

Posted 1 year ago

“It's a shame they dont send the certificate and the image of the star through the post”

Helpful Report

Posted 1 year ago

Thank you for leaving a review. We offer various gift packs for your star registration. Our beautiful Star Folder pack contains a certificate with golden stars in a luxury and ready to offer folder. We also offer Star Box where the certificate is already framed and placed in a keepsake box. If you'd like a different format, we also have wall posters of 2 different sizes. You can always add any of our gift packs to your star registration. Please check our website to find out more.

Posted 1 year ago

“I really liked the concept of the gift however I don’t believe a digital copy it worth the price I paid! I understand paying extra for the box but I believe a print off copy should be a given! If not it should be cheaper.”

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Posted 1 year ago

We greatly appreciate your taking tiime and leaving a review with us.

Posted 1 year ago

From the Sky Registry - Name a Star Gifts is rated 4.7 based on 1,675 reviews