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From the Sky Registry - Name a Star Gifts Reviews

4.7 Rating 1,675 Reviews

93 %

of reviewers recommend From the Sky Registry - Name a Star Gifts

Company Reviews

4.7

Based on 1,675 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About From the Sky Registry - Name a Star Gifts:

Inspired by the beauty of the night sky, we have created the perfect personalised name a star gift for your loved ones.

Visit Website

Email:

orders@fromtheskyregistry.com

From the Sky Registry - Name a Star Gifts 5 star review on 19th January 2024

From the Sky Registry - Name a Star Gifts 5 star review on 23rd December 2023

From the Sky Registry - Name a Star Gifts 5 star review on 11th December 2023

From the Sky Registry - Name a Star Gifts 5 star review on 26th July 2023

Theresa Fabian-harris

From the Sky Registry - Name a Star Gifts 5 star review on 26th July 2023

Theresa Fabian-harris

From the Sky Registry - Name a Star Gifts 5 star review on 16th July 2023

From the Sky Registry - Name a Star Gifts 5 star review on 1st May 2023

53

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It would have been nice to get a pack with the documents in rather than sending it by email beautiful gift though”

Posted 5 months ago

Thank you for taking the time to share your thoughts and for providing valuable feedback regarding your recent experience with our star naming service. Your opinion matters, and we genuinely appreciate your input. Our aim is to create a memorable and seamless experience for our customers. Our customisable gifts allow each customer to build their own pack, ranging from a Star Folder to exquisite star coordinate necklaces or even heat-activated mugs. You can always add those gifts to your existing star registration. If you decide to explore this option or if there's anything else we can do to enhance your experience, please feel free to reach out. We are here to assist and ensure that your next experience with us exceeds your expectations. Thank you for choosing our service, and we hope to have the opportunity to make things right for you.

Posted 5 months ago

“Really difficult ordering via Wowcher. Confusing, eventually completed order. Chose gift pack and paid extra. Still waiting for delivery and explanation I why it hasn’t been delivered. This gift was ordered for a birthday present and unfortunately the Birthday has been and gone”

Posted 9 months ago

Thanks for taking the time to leave us a review of your experience with the From Sky Registry – Name a Star Gift. Thank you for reaching out to us. We apologise for any confusion or inconvenience you have experienced during the ordering process. Our customer service team has been actively communicating with you via email and providing updates regarding your order. We understand the importance of timely delivery, especially for a birthday present, and we apologise for any delays that may have occurred. Rest assured, our team is working diligently to ensure your order is processed and delivered as soon as possible. We value your feedback and appreciate your patience throughout this process. We are committed to resolving any issues and ensuring your satisfaction with our service. Thank you for your understanding.

Posted 9 months ago

“I haven’t yet received my goods, there’s been no tracking information, but the company has asked me to leave a review?”

Posted 1 year ago

Hello there! Thank you so much for taking the time to leave a review. We're sorry to hear that you haven't yet received your goods and that there's been no tracking information. However, all our records indicate that your order was successfully delivered on the 28th of February and that an email with all the necessary information, including the delivery method, was also successfully delvivered to your mailbox. If you have any further concerns or questions, please feel free to reach out to our friendly customer service team, who are always available to help you. Thanks again for your feedback!

Posted 1 year ago

“The folder for £15 was a total waist of money and I expected a print with it. It was bent and not what I expected as it’s a present”

Posted 1 year ago

Thanks for your time to leave us a review. That's a shame you didn't contact our customer service team, we replace all the damaged during the postage orders, but it is not too late, please get in touch and we will resolve it quickly and efficiently.

Posted 1 year ago

“Have not received my orders”

Posted 1 year ago

hi Alison, thank you for taking the time to leave a review. Please get in touch with our customer service orders@fromtheskyregistry.com

Posted 1 year ago

“Bought a deal from living social for name binary stars, for 14:99e, my mistake it was for PDF only so paid another 30e for folder. I received an email from An Post yesterday saying 8:50e is due in customs. So obviously I haven't received it yet.”

Posted 1 year ago

“How it was advertised is that you would send me a certificate but you sent me link to print it off but this was for my sister in law as we lost my dear brother so I had to go on another site and buy another one which only cost me 2pound more than I paid you”

Posted 1 year ago

“Received my order. Website shows framed certificate. Didn't get certificate framed. Poor quality of print. Very dissatisfied especially how much I paid for it.”

Posted 1 year ago

“Disappointing and too hard for a child to understand other than they have a star named after them. Would a bright or ordinary star really made a difference (and costing £10 extra) bearing in mind it is too hard to find anyway for most people?”

Posted 2 years ago

“Bought from wowcher ad I thought it was the one I'd had previously but this one was just a digital one no certificate unless you pay extra”

Posted 2 years ago

We thank you for taking your time to leave us a review. Our teams work tirelessly to satisfy our customers' expectations and offer the best in-class experience. We always listen to our customers' feedback and therefore we offer flexibility to tailor your own star naming gift. We offer a variety of addons and you can opt for paperless star registration or a printed pack with a black or white frame, add a poster available in two sizes or choose from our silver necklaces.

Posted 2 years ago

“I ordered this through Wowcher for my granddaughter and I was surprised when I got the email and it included the certificate which I had to print out. The advert on Wowcher said you can get a beautiful certificate showing her name on the star which would be visible because I opted and paid more for but if I wanted anything more to go with the printed email it would cost me a further £70odd. I paid £16 and thought it would be a bit nicer than just a print that I had to do on my own printer which fortunately does colour printing. I have given this 2 stars and I'm being generous. I feel that the certificate is tacky and to be honest I haven't even given it to my granddaughter for that reason. I'm unsure if this is a result of buying it through Wowcher or if it is actually tacky anyway but my 2-star rating is because Im not sure who'se at fault here but in any case I am very disappointed.”

Posted 2 years ago

We thank you for taking the time to leave us a review. Our teams work tirelessly to satisfy our customers' expectations and offer the best-in-class experience. We always listen to our customers' feedback and therefore we offer flexibility to tailor your own star naming gift. Our Wowcher promotion applies to the Name a Star gift which contains our Digital Star gift pack. We offer a variety of addons and you can opt for a printed pack with a black or white frame, add a poster available in two sizes or choose from our silver necklaces, starting from £15. All our certificates are professionally designed.

Posted 2 years ago

“I'm still waiting on my Order as customs have it. Have mailed you about it but no reply.”

Posted 2 years ago

Thank you for your review! We have checked our records and can confirm that we replied to you within 2 days and informed you about your delivery.

Posted 2 years ago

“Very misleading information both on wowcher and the star gifts website. I don't think it is worth the money even though it was discounted.”

Posted 2 years ago

We thank you for taking your time to leave us a review. We are devastated to hear that you are unhappy with your purchase. Our teams work tirelessly to satisfy our customers' expectations and offer the best in-class experience. We always listen to our customers' feedback.

Posted 2 years ago

“Poor description bought 2 and both almost the same so one absolutely no good”

Posted 2 years ago

It's a pity that you are unhappy about your purchase. Our teams work tirelessly to satisfy our customers' expectations and offer the best in-class experience.

Posted 2 years ago

“Good idea, but only 90minutes to change your mind meant I ended up with 2 packs, however, they still took an inordinate amount of time to arrive. Printout of the star not too clear.”

Posted 2 years ago

Thank you for leaving a review with us! Unfortunately, we could see some delays in delivery before Christmas and we did our best to avoid such situations. Our certificates are printed on premium quality fine art paper.

Posted 2 years ago

“I was expecting it to be posted, not emailed for me to have to print.”

Posted 2 years ago

We thank you for taking your time to leave us a review. We offer a variety of addons and you can opt for paperless star registration or a printed pack with a black or white frame, add a poster available in two sizes or choose from our silver necklaces. I can see that you have chosen paperless digital star registration which is delivered by email to you, we've also added a complimentary Instagram-ready certificate, and we constantly add new digital services which are available to all our existing customers.

Posted 2 years ago

“It was a good purchase unfortunately I was led to believe I would receive a wall poster showing the star and constellation but this was not received. Very disappointed as this was a birthday present for my son.”

Posted 2 years ago

Thank you for leaving a review . It's a pity to hear that you are disappointed as we work hard to make our services easy and convenient for everyone

Posted 2 years ago

“Could not print off expected it to already printed and framed then sent, really disappointed was a mothers day present.”

Posted 3 years ago

Thank you for taking your time and leaving a review with us. We have both digital and printed presents, the prices for them are different and that is clearly stated on our website. We are sorry for any inconveniences. And we will check the information again to make sure that it is absolutely clearly written.

Posted 3 years ago

“Disappointed! Got the "package" at the reduced offer price and then found out I would have to pay extra for a printed version. Eventually downloaded and printed the certificate off and framed it. Hang on to the discount and put it towards a charity - I won't be ordering another one.”

Posted 3 years ago

We thank you for taking your time to leave us a review. Our teams work tirelessly to satisfy our customers' expectations and offer the best in-class experience. We always listen to our customers' feedback and therefore we offer flexibility to tailor your own star naming gift which was clearly voiced to us by many of our customers. We offer a variety of addons and you can opt for paperless star registration or a printed pack with a black or white frame, add a poster available in two sizes or choose from our silver necklaces. I can see that you have chosen paperless digital star registration which is delivered by email to you and directly to the gift recipient, we've also added a complimentary Instagram-ready certificate, and we constantly add new digital services which are available to all our existing customers.

Posted 3 years ago

“Ordered a name a star gift online , received by e mail, then upgraded to a pack, which seemed to have got lost, replacement sent apparently and I’m still waiting , not to impressed with the service received at presant, cannot fill in the rest of the review page as I still have not received pack”

Posted 3 years ago

Unfortunately Royal Mail is extremely busy due to this COVID period and sometimes letters are lost. It's out of control but we assist all our customers and always find a solution. Kind regards, From the Sky Registry Team

Posted 3 years ago

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From the Sky Registry - Name a Star Gifts is rated 4.7 based on 1,675 reviews