From the Sky Registry - Name a Star Gifts Reviews

Name: From the Sky Registry - Name a Star Gifts
Rating: 4.69

4.7 Rating 1,736 Reviews

92 %

of reviewers recommend From the Sky Registry - Name a Star Gifts

Company Reviews

Metrics

Info

4.7

Based on 1,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About From the Sky Registry - Name a Star Gifts:

Inspired by the beauty of the night sky, we have created the perfect personalised name a star gift for your loved ones.

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Email:

orders@fromtheskyregistry.com

From the Sky Registry - Name a Star Gifts 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“Absolutely over the moon with my star I got this as a Christmas gift from me to grandma and I can’t wait to see her face when she opens her gift Thank you so so so much”

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Posted 18 hours ago

“Still not received”

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Posted 2 days ago

Thank you for sharing your experience with us. We’re truly sorry to hear that you haven’t received your order. Upon reviewing your purchase, we can see that your items were sent on the 29th of November, just under three hours after you placed the order. It seems, however, that our emails may not have been accessed. We’ve just resent the emails to you. Please check your inbox, including your junk or spam folders, in case they were filtered there. If you still have trouble locating them, please don’t hesitate to get in touch with our customer service team. We’re here to help!

Posted 1 day ago

“This is the 3rd year using and it’s brilliant, so easy and everyone who has had a star were over the moon it’s the certificate. Thank you”

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Posted 2 days ago

“I've bought this as a gift for my mum. I know she love this. As we live so far apart. What a great way to share somethingso special with someone who I live dearly. Very pleased with everything you sent within package.”

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Posted 4 days ago

“beautiful presented and good quailty would recommend”

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Posted 5 days ago

“I am so happy with this I couldn't tell you how special it is. My sister lost her daughter, and now she will.live on in the stars. Thank you so much”

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Posted 6 days ago

“Easy to organise with lots of appropriate information to the name of a star and as I gave it as a special gift the recipient is over the moon 😊 he’s followed the co ordination of the star and managed to get the exact pin point ,an amazing thing to have is a star in the sky,delighted with it”

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Posted 1 week ago

“Ordered this as a gift, not sure what I would receive, so was a bit apprehensive. WOW the gift is amazing, I look forward to seeing my partners face when he opens it”

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Posted 1 week ago

“The ability to name a star and dedicate it to someone special adds a sentimental touch. The certificate that accompanies the package is beautifully designed and feels personal.”

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Posted 1 week ago

“I was really hoping that this would be a lovely Christmas gift. I placed my order over a week ago but have yet to had any confirmation of my order or an e mail containing my gift. I feel unable to review this product until I have received the gift.”

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Posted 1 week ago

Thank you for sharing your feedback, and we’re sorry to hear about your experience. It’s a shame you didn’t reach out to our customer service team, as we’re dedicated to helping our customers quickly and efficiently. Upon review, we can confirm that all emails were successfully delivered within 24h of your order being placed. However, it seems the recipient hasn’t opened them yet, which might explain the issue. To ensure you receive your gift, we’ve resent all the emails, so please check your inbox (including spam/junk folders) to confirm. If you continue to have any difficulties, please don’t hesitate to contact our customer service team at orders@fromtheskyregistry.com we’re here to help and resolve any concerns promptly. We truly hope this gets resolved quickly and that your gift brings joy this Christmas.

Posted 1 week ago

“I didn't expect the certificates to be so indepth. I am so pleased with them. I named the stars for my Grandchildren a gift they will always have from Nanny.”

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Posted 1 week ago

“I have bought this for my grandson for Christmas who I know will love it and be looking to find it through his telescope as it is possible.”

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Posted 1 week ago

“This is such a nice idea which my girlfriend loved. The only thing which let's it down is that she can't see her star as it can be seen in the southern hemisphere. You only find this out once you receive your certificate but it would be a good idea to use your postcode/billing address to determine where you are... after all it's not as if the are scarce”

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Posted 1 week ago

“Super unique gift to give. Application are quite simple to complete, and the whole process from start to finish is done so quickly. Very satisfied customer.”

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Posted 1 week ago

“Not delivered so can't give a revised”

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Posted 1 week ago

Thank you for your feedback. We’ve reviewed your query and confirmed that the order was delivered on the 15th of November and opened by the recipient. This same information has also been communicated in our response to your customer service ticket. If you have any further concerns or need clarification, please don’t hesitate to reach out, and we’ll be happy to assist further.

Posted 1 week ago

“Very happy with my purchase, it will make a great Christmas present. Thank you :)”

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Posted 1 week ago

“Absolutely brilliant, great gift idea and the certs emailed are amazing would definitely use again thanks”

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Posted 2 weeks ago

“Ordered this gift for my husband for Christmas, I know he's going to love it ,well presented in its own file I love it .Thank you.”

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Posted 2 weeks ago

“I bought this as a gift for a friend’s newborn baby. I thought it would be an original gift idea. I had no idea it would arrive in email form and would have to print the certificate myself….. which is literally so difficult as it is not self explanatory. So I am stuck with a gift that I will not be able to give. Would I buy again = definitely not! Would I recommend to others = definitely not! Avoid at all cost.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback, and we’re truly sorry to hear about your disappointment. We understand how frustrating this situation must feel, especially when you wanted to give such a thoughtful and unique gift. We aim to make the process as clear as possible, and we apologise if this wasn’t the case for you. Our digital packages are designed for immediate delivery and not designed to be printed. That’s why we also offer beautifully crafted physical gift options, like our Star Folder or Star Box, which can be added to your existing registration for a more polished presentation. We’d love to help make this right for you. Please reach out to our support team, and we can guide you through the process or explore additional options to ensure your gift is perfect. Your feedback is invaluable in helping us improve, and we truly appreciate you taking the time to share your experience.

Posted 2 weeks ago

“I purchased 4 of the Name a Star gifts..Ordereing was very straightforward..Orders were processed very quickly..Overall excellent service 5 * all the way”

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Posted 2 weeks ago

From the Sky Registry - Name a Star Gifts is rated 4.7 based on 1,736 reviews