Friars.co.uk Reviews

4.8 Rating 14,620 Reviews
95 %
of reviewers recommend Friars.co.uk
4.8
Based on 14,620 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Friars.co.uk Reviews

About Friars.co.uk:

It all started back in 1927 when William Long had the fabulous idea of opening a luxury chocolate shop in the picturesque town of Keswick, in the heart of the Lake District. He probably never dreamed it would still be in the same family nearly 100 years later.

In those early days the shop only opened during the summer months and it is believed William chose to winter in the Madeira sunshine. As you would expect the business has evolved in many ways since then, however certain principles remain since those early days.

Innovation – We were the first to make a prosecco truffle and then shortly after we followed with our fabulous gin truffle. More recently; although Easter eggs are synonymous with Easter, we decided to move away from the main stream and invented our famous hot cross bun truffle.

But all this only scratches the surface; we are also one of the first chocolate makers to start transitioning to 100% biodegrade packagingM as well as pioneering vegan milk and white chocolate...among other things.

Quality – Any new chocolate must meet certain requirements to get past our strict tasting panel. If one of the panel gives a score below 9/10 then we simply won’t offer the chocolate to our customers.

Longevity – We are immensely proud of our historic routes and in this fast moving, ever changing world, we take pride in our tradition and heritage. Our rose and violet creams are the same ones that William sold on that first day of opening, back in 1927. We have survived and prospered over the last 90 years and with the launch of our Ambleside store and an online service, we fully intend to be around for the next 100 years.

After all life is too short, so why settle for ordinary chocolate?

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street, ,
CA12 5JD

Write Your review

Tell us how Friars.co.uk made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Excellent service, and delicious chocolates
Helpful Report
Posted 1 week ago
Hard to find top quality rum truffles such as these. A true delight indeed.
Helpful Report
Posted 1 week ago
Absolutely fantastic service, despatched and delivered early, great price too. Would highly recommend this company 👌
Helpful Report
Posted 1 week ago
Your variety of choice is perfect for a gift purchase Thanks
Helpful Report
Posted 1 week ago
Excellent chocolate, smooth and silky. Flavours so sublime. Love Friars.
Helpful Report
Posted 1 week ago
Friars Chocolatiers are my go to for birthdays and seasonal celebrations for family and friends (and occasionally a treat for myself too!) Their chocolates taste like "real" chocolate with every filling you could possibly desire. They are a real treat. I once contacted a member of their customer service team who was so helpful and efficient and it was a pleasure dealing with them.
Helpful Report
Posted 2 weeks ago
As regular visitors to Keswick we didn't know they did mail order. When lookig for a Vegan option for our daughter it cane up on a search. Excellent service and delivered on the day to our daughter in Plymouth. Many thanks.
Helpful Report
Posted 2 weeks ago
Best ever vegan white chocolate!
Helpful Report
Posted 2 weeks ago
THank you, we all enjoyed the easter eggs that we purchased from you. SOme even said they were better than the Hotel Chocolate ones we had got last year!
Helpful Report
Posted 2 weeks ago
My friend was delighted with her rose creams! They didn’t last long though…
Helpful Report
Posted 2 weeks ago
Good price,,excellent quality and arrived in time and in perfect condition. Ideal!
Helpful Report
Posted 2 weeks ago
Always excellent products and customer service. Super fast dispatch and delivery
Helpful Report
Posted 2 weeks ago
Excellent gift all items were well packaged and delivered on time, chocolate selection boxes were amazing indeed each box was selected, to present a fine mixture of ingredients to to suit each recipient, lovely company family run will definitely use again
Helpful Report
Posted 2 weeks ago
Very good . No delivery problems and very tasty . Thank you .
Helpful Report
Posted 2 weeks ago
Delicious chocolates all I have tried so far have been excellent. I really really like the buttered Brazil nuts part of every order.
Helpful Report
Posted 2 weeks ago
Very good quality chocolate, delivered quickly and safely.
Helpful Report
Posted 2 weeks ago
Excellent service from ordering to delivery. Chocolate amazing!
Helpful Report
Posted 2 weeks ago
Great chocolate! Wonderful taste. Great company, fast delivery and well packaged. Thank you Friars.
Helpful Report
Posted 2 weeks ago
These Chocolates are to die for fabulous quality I keep ordering these they are my monthly treats Keep up the good work so Lush
Helpful Report
Posted 2 weeks ago
Wonderful service and the best rise and violet we have had. Thank you
Helpful Report
Posted 2 weeks ago
Friars.co.uk is rated 4.8 based on 14,620 reviews