Friars.co.uk Reviews

4.8 Rating 17,615 Reviews

95 %

of reviewers recommend Friars.co.uk

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

Write Your review

Tell us how Friars.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Friars.co.uk 5 star review on 7th December 2025

Elizabeth Joan MacMaster

Friars.co.uk 5 star review on 10th April 2024

Laura Morrison

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought I would give friars a try as the chocolates looked lovely, I usually buy from hotel Chocolat and as friars were more expensive for like for like chocolates I was expecting great things , I have to say I was very very disappointed the fruit flavours tasted very artificial the cherry being the worst hardly any strawberry or coffee flavour in the cup cake chocolates although the texture was nice there was hardly any Florentine to the Florentine chocolate, and the chocolate itself did not taste good quality at all , so for me I will be sticking with hotel Chocolat in the future.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry that you were disappointed with the chocolates you received from us. We hope that our customers find our products enjoyable, although unfortunately they may not be to everyone's personal taste. Kind Regards Friars Customer Service

Posted 1 year ago

“Lovely chocolate cherry liqueurs but crunched down hard on cherry stone! All contain stones! Beware!!!”

Helpful Report

Posted 1 year ago

“The Best Chcolates by far - have tried them all. Getting expensive now but all chocolate is and would prefere to pay more for quality. The cherry liquers are outstanding.”

Helpful Report

Posted 1 year ago

“great quality, great tasteing chocolates”

Helpful Report

Posted 1 year ago

“Friars make a wonderful selection of delicious chocolates. The ones I bought as gifts went down extremely well. I would thoroughly recomend this company and their chocolates.”

Helpful Report

Posted 1 year ago

“Delicious chocolate’s and even better knowing it’s a family run business!”

Helpful Report

Posted 1 year ago

“Wonderful chocolates as always”

Helpful Report

Posted 1 year ago

“Fast delivery, well packed. Chocolates I tried were delicious, most were given away as presents and much appreciated.”

Helpful Report

Posted 1 year ago

“Easy to order, navigation of site very easy. Friars of Keswick , well wowwwwwwwwwwwwwwwwwwwwwww The chocolates are absolutely delicious the packaging was absolutely great as they do use less plastic and the cardboard is totally recycleable. When I used to go on holiday to the lakes with my friend my main place to call in Was Friars of Keswick, due to all their lovely chocolates and I always bought lots nack with me for Family and friends who also raved about them. I would always recomend people if going to the lake district to make a trip to Friars chocolaters , as I do not think you will be disapointed in the least.”

Helpful Report

Posted 1 year ago

“I absolutely adore the Coffee Chocolate Collection and will be back for more after I help my wife with her Valentines Day "With Love Chocolate Collection - Luxe Box" , gorgeous chocolates, thank you”

Helpful Report

Posted 1 year ago

“Great delivery and packaging. My favourite chocolates of all time.”

Helpful Report

Posted 1 year ago

“We had the Christmas selection and the praline penguins which were all delicious. We will buy again.”

Helpful Report

Posted 1 year ago

“Fantastic service and selection. I purchased two different types of no sugar chocolates which were absolutely delicious. I will be placing another order soon.”

Helpful Report

Posted 1 year ago

“Chocolates yummy. Prompt tracked delivery. Excellent service.”

Helpful Report

Posted 1 year ago

“Friars chocolates are gorgeous.Not just the quality but the variey of flavours. This time I chose cherry liquers which were yummy so I would recommend anyone who are lokking for something different and delicious\”

Helpful Report

Posted 1 year ago

“The No Added Sugar chocolates are delicious, highly recommend, even though they are a bit expensive!”

Helpful Report

Posted 1 year ago

“Next day delivery service apparently!!!! A bag with 6 chocolates - yes you read right 6 chocolates took almost 5 days to arrive……Very disappointing! The guts of £12.50 in total. The chocolates certainly didn’t come to the weight advertised.”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thank you for your review, and we're sorry you were disappointed with the product you received. The number of chocolates in the pack is stated on the product listing, with regard to the weight, this is an estimated average quantity, meaning the actual weight of the product may vary slightly within a permitted tolerance range. We will however ask the packing team to double-check the average weight to ensure it is not falling under the stated weight. We have checked your order, and unfortunately you ordered with our standard delivery service, which can take up to 5 days to be delivered. Kind Regards, Friars Customer Service

Posted 1 year ago

“Chocolates ordered for Christmas gifts. They were well received and enjoyed by recipients!”

Helpful Report

Posted 1 year ago

“The Friars website is easy to use and well laid out. The chocolates arrived quickly and were nicely packaged, and most importantly they tasted delicious!”

Helpful Report

Posted 1 year ago

“Good choice, good price good quality, fast delivery.”

Helpful Report

Posted 1 year ago

Friars.co.uk is rated 4.8 based on 17,615 reviews