Friars.co.uk Reviews

Name: Friars.co.uk
Address: 6-8 Main Street, ,, 6-8 Main Street, ,, Cumbria
Rating: 4.81

4.8 Rating 16,353 Reviews

96 %

of reviewers recommend Friars.co.uk

4.8

Based on 16,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street, ,,
6-8 Main Street, ,
Cumbria
CA12 5JD

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Friars.co.uk 5 star review on 20th April 2025

Elizabeth Joan MacMaster

Friars.co.uk 5 star review on 10th April 2024

Laura Morrison

Friars.co.uk 5 star review on 29th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chocs we're really nice but for £27 I did expect two layers. I doubt I will buy anymore.”

Helpful Report

Posted 10 months ago

“Quality chocolates, reasonably priced with good postage, prefer to buy the tasters as you can choose your favourites!!”

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Posted 11 months ago

“The chocolates arrived quickly and were very fresh but it was disappointing that so many of our favourites were out of stock and we would have bought more if there had been a better choice.”

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Posted 11 months ago

“Lovely dark chocolate went well with marzipan and mint cream. I particularly enjoyed the marzipan.”

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Posted 11 months ago

“The chocolates were far too sweet for our taste.”

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Posted 1 year ago

“I couldn't give five stars as this was a present, so I never tasted a chocloate but the feedback was great and they were delivered on time, carefully packed and beautifully presented. I will order again.”

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Posted 1 year ago

“Delighted with Purchase ha e o hesitation to Purchase again”

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Posted 1 year ago

“Great products, especially the peanut clusters. I love the fact that this is a UK family owned business staying true to it's values unlike another well known competitor. The only downside was that the packaging is a little dull for a premium product but the love is in the chocolate where it counts :)”

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Posted 1 year ago

“Lovely chocolates would recommend 😋”

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Posted 1 year ago

“A little disappointed this time When the chocs arrived they were poorly boxed and the box itself not taped very well so they all fell out ! I had to laboriously sit and put them all back Not what I expect for the cost Friars !”

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Posted 1 year ago

Thank you for your review. We’re sorry you were disappointed with your order. We will pass your feedback to the packing team to make sure it's packed more securely in future. If you would like to return your order, please contact the sales team directly via telephone or email. We apologise once again for any disappointment caused. Kind Regards Friars Customer Service

Posted 1 year ago

“Tasty chocolates!”

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Posted 1 year ago

“I did like the Eton mess chocolates,shared them with family. But I still prefer the strawberry cupcakes,I keep looking for overstock for those,but never available 😔”

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Posted 1 year ago

“I have a very high regrd for Friars and the chocolate peppermints creams are my absolute favourite chocolate - even outdoing the market leader. sad;y I have had a lot of trouble getting supplies as I have emailed several times but only recently got my first delivery for severla months.”

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Posted 1 year ago

“First tried these chocolates as Christmas gifts and everyone loved them so bought Easter gifts too. Have tried the caramel ones myself and they were lovely. Will definitely buy more chocolates in the future.”

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Posted 1 year ago

“How many reviews do you want? In essence: product great, delivery great, ordering online rubbish!”

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Posted 1 year ago

“Good delivery service abd a nice product well presented.”

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Posted 1 year ago

“I bought a Friars glEaster egg as a gift for a relative so I didn’t get to taste it, but it was nicely presented and they seemed to like it!”

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Posted 1 year ago

“I found the website easy to navigate, was advised by Friars when the package was despatched and told by Royal Mail when they intended to deliver it and when delivery had been made. As I was not the recipient of the purchase I'm unable to make any comment regarding the items bought.”

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Posted 1 year ago

“I have all ready sent a feed back. The problems I have is that I do not seem to order on line and this means I have to ring. This is not really the best way of keeping customers and it is also inconvenient. As it was a present I have NO idea who delivered it.”

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Posted 1 year ago

“Very good quality”

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Posted 1 year ago

Friars.co.uk is rated 4.8 based on 16,353 reviews