FreshGround Reviews

4.9 Rating 229 Reviews

100 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London

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Anonymous

Anonymous // 01/01/2019

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“very satisfied”

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Thanks very much for leaving a review! All the best, Zoe

“Great service from Pat and the office team, thank you very much!”

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Thank you, Timea! Best wishes, Zoe

“Great service, thank you Amar”

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Thanks for the feedback! Kind regards, Zoe

“Had a problem this morning with one of our coffee machines, booked a service call. All up and running within 6 hours. Engineer was very informative and provided a clear and precise explanation of the problem and solution. Excellent service.”

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Hello Christian, Glad to hear your coffee machine is back up and running! :) Thanks very much for the great feedback. All the best, Zoe

“Steve Moore is very kind and friendly. We were using a different company for our Billi taps for a while and due to bad service switched to FreshGround to find that the service is second to none. Prices are also cheaper.”

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Hi Helen, Thanks so much! We really appreciate your feedback. All the best, Zoe

“Excellent Service, as always.”

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Wonderful to hear this, Shama! Thank you. All the best, Zoe

“FreshGround have been extremely helpful throughout the whole process and offered a 10/10 service. Piotr was super quick and thorough installing all machines. Very friendly and great at his job.”

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Hi Ruby, Thanks very much for your fabulous feedback! I'll make sure your comments are passed on to Piotr and the Client Care Team. Kind regards, Zoe

“Always, Great and speedy support from the team and kind and competent staff to aid us once on site.”

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Hi Elena, Thanks very much for your review! We really appreciate it. :) All the best, Zoe

“Very helpful team by phone and email. Quick response to call out to rectify issue.”

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Hi Angela, Thank you for your review! Kind regards, Zoe

“Steve is very friendly and professional. The work was completed very quickly and with a smile on his face. Excellent service!”

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Thanks, James! I'll make sure your comments are passed on to Steve and the Client Care Team. Kind regards, Zoe

“The whole team from sales to services, installation, account management and finance have been so quick to respond to any query I have. Nick, who installed the machine for us was super friendly, knowledgeable and helpful and explained everything about the machine; setting it up, adjustments, usage, maintenance and cleaning. So far they have all just been a joy to work with!”

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Hi Nadine, Wonderful to hear your comments! Thanks so much, we really appreciate it. All the best, Zoe

“Piotr Lipski and the back office team who handled my call-out were fantastic. Really prompt and next day attendance and fix. Fantastic work, without any hassle. Thanks team!”

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Thanks so much, Oliver! We really appreciate you taking the time to leave a review. All the best, Zoe

“very quick at the order and delivery”

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Thank you, Helen! All the best, Zoe

“Excellent service both on the phone and with delivery, I believe I spoke to a lady named Laura? Apologies if I'm mistaken, she was lovely and assisted me happily.”

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Hi Melaina, Lovely to hear your comments! Yes, it would have been Laura you spoke to. :) Thank you so much for the feedback. We really appreciate it! All the best, Zoe

“Always prompt with quality products”

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Thanks for spending the time to leave a review, Johnny! All the best, Zoe

“Very fast efficient service both by the back office and the technician Thank you”

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Thank you for the feedback, Malcolm! It's greatly appreciated. All the best, Zoe

“Lyndon was very polite and helpful.”

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Thank you, Eli! Kind regards, Zoe

“Slav is the best”

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Thank you, Oussama! I'll make sure your comments are passed on to Slav and the Client Care Team. Best wishes, Zoe

“Amazing work from Pat today in our centre, very prompt and work completely smoothly. Thank you :)”

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Wonderful to hear, Siwi! Thank you for the great feedback. :) All the best, Zoe

“The engineer was extremely helpful and informative telling us how to manage and clean the coffee machine”

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Thank you for leaving a review, Sharon! :) Kind regards, Zoe

FreshGround is rated 4.94 based on 229 reviews