FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 1,254 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steve Moore came to our centre to do a maintenance check on our water dispensers. One of which was out of order. He replaced the unit with little effort, which made my clients very happy! It was very convenient rather than waiting to be sent out a replacement unit! Thanks Steve...happy Friday! :-D”

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Hello Kirsty, Thank you for your great comments! I'll make sure to pass your comments on to Steve and the client care team. All the best, Zoe

“Really good. Engineer Pat was great.”

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Thank you, Richard. Kind regards, Zoe

“Joe at customer service was awesome! Incredibly helpful even when things went south a little. Delivery of parts is not ideal, as its simply dropped in the lobby and a free wooden pallet is let behind. Yet the team do all they can to assist and our Engineer was great.”

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Hi Christian, We're so pleased to hear your comments. Thank you! Kind regards, Zoe

“Amazing service.”

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Thank you, Florin. All the best, Zoe

“Your Engineering - Pat did a great job on fixing and explaining what is happening with the Machine and how we can maintain it in a good performance. :) Thanks!”

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Hi Carol, Thank you! I'll make sure to pass your comments on to Pat and the client care team. All the best, Zoe

“Great service. Very easy to book the call, good communication, and Chris was awesome. Thanks very much!”

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Hello Jess, Thanks for leaving such a great review! All the best, Zoe

“Slav Nowak was polite, efficient and sorted out the issue with the coffee machine without any complaints”

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Thank you, Chamari. Kind regards, Zoe

“Pat was very fast end efficient when he serviced a hot water machine at my work place.”

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Hi Elton, Great to hear, thanks for the review! Best wishes, Zoe

“Great service from both Joe at the service centre and Slav for his problem solving and immediate remedying of the issues at our site.”

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Hi Claire, Thank you for your great feedback! I'll make sure to pass your comments on to Joe and Slav. All the best, :) Zoe

“Slav is always quick efficient and very professional! Great Service!”

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Thank you, Claudia! I'll make sure your comments are passed onto Slav. All the best, Zoe

“Excellent service”

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Thank you, Sam! Best wishes, Zoe

“Excellent service!”

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Thanks, Heidi. KR, Zoe

“Good customer service and good coffee.”

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Thank you Julia, we're so pleased to hear! Best wishes, Zoe

“The engineer took his time to demonstrate all the ins and outs!”

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Hi Marloes, Thank you for leaving a review. Best wishes, Zoe

“Reported the fault on our Billi Tap on Monday, Steve Moore attended Tuesday morning to repair the fault. Professional service from all involved and kept up to date at all times.”

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Thank you for spending the time to leave a review, Amanda. We greatly appreciate your comments! KR, Zoe

“thank you Steve Moore for the professional customer service when you came and replaced our Water machine and for Customer Service for keeping us updated”

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Hi Sharon, Thank you for leaving a review. We'll make sure your comments are passed on to Steve and the client care team. All the best, Zoe

“Good customer service always quick and easy with them”

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Hi Sue, So pleased to hear your comments, thank you! Best wishes, Zoe

“Steve was fantastic as usual!”

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Thank you, Alun! I'll make sure your comments are passed onto Steve and the client care team. All the best, Zoe

“Fantastic, friendly and efficient service.”

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Hi Kyle, Thank you for leaving such a great review! Best wishes, Zoe

“Fantastic customer service and products”

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Thank you, Claire! Kind regards, Zoe

FreshGround is rated 4.9 based on 1,254 reviews