FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 1,260 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reported the fault on our Billi Tap on Monday, Steve Moore attended Tuesday morning to repair the fault. Professional service from all involved and kept up to date at all times.”

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Thank you for spending the time to leave a review, Amanda. We greatly appreciate your comments! KR, Zoe

“thank you Steve Moore for the professional customer service when you came and replaced our Water machine and for Customer Service for keeping us updated”

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Hi Sharon, Thank you for leaving a review. We'll make sure your comments are passed on to Steve and the client care team. All the best, Zoe

“Good customer service always quick and easy with them”

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Hi Sue, So pleased to hear your comments, thank you! Best wishes, Zoe

“Steve was fantastic as usual!”

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Thank you, Alun! I'll make sure your comments are passed onto Steve and the client care team. All the best, Zoe

“Fantastic, friendly and efficient service.”

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Hi Kyle, Thank you for leaving such a great review! Best wishes, Zoe

“Fantastic customer service and products”

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Thank you, Claire! Kind regards, Zoe

“They supply our biscuits and have always found them very efficient and 9/10 they always deliver next day”

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Thank you, Jodie. We're so glad you're happy with our service. Kind regards, Zoe

“Fast response, arrival & thorough service.”

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Thanks for your comments, Jon! Best wishes, Zoe

“Pat was professional and a pleasure to work with”

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Hello Simone, Thank you for your kind comments. We'll pass this on to Pat and the client care team. Best wishes, Zoe

“James (engineer) and the team were great. The order process was straight forward and the unit was here within timescale. James came in before installation to check where it was going and to ensure he had everything he needed on the day. He was friendly, professional, and tidied up after himself. I would definitely recommend FreshGround and their services.”

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Hello Graeme, This is wonderful to hear! Thanks for leaving such a great review. Best wishes, Zoe

“Nick the engineer was super helpful”

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Hi Steven, Thank you for the 5-star review! All the best, Zoe

“All the FreshGround team were very professional and solved the issues with my old Billi tap which was written off as beyond economic repair by the Official Billi service provider! BJD Cardiff”

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Thanks for your great comments, Bernard! I'm so glad we could resolve the issues for you. All the best, Zoe

“Always quick to arrange an engineer to our site to fix any issues. With engineers calling me when I need urgent assistance.”

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Hi Eddie, Thank you! I'll make sure your comments are passed onto our client care team. :) Kind regards, Zoe

“superb and speedy service from initial email response to the engineer coming out.”

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Wonderful to hear Karen! Thanks for spending the time to leave a review. :) Kind regards, Zoe

“What fantastic service! All sorted within a very short space of time. Many thanks to the Freshground team.”

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Hi Lewis, So pleased to hear your comments, thank you! All the best, Zoe

“Amar visited our site and was extremely helpful and lovely person all round. Sorted out all of our issues quickly and efficiently. Couldn't be happier! :)”

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Thank you for sharing your feedback! All the best, Zoe

“Excellent customer service. As a business customer we expect a timely, reliable and efficient customer service and Freshground never disappoint. Shout out to Laura and Malcolm - great team work guys!”

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Thanks so much, Dawn! It's really great to hear your comments. All the best, Zoe

“Jamie was excellent - punctual, polite, knowledgable and thorough. Impressed.”

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Hello Jonathan, Thanks for leaving a review! We greatly appreciate it. We'll make sure your comments are passed onto Jamie and the client care team. KR, Zoe

“Excelent service , we were kept updated through out the process.”

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Hi Sue, Great to hear this, thanks for your review. All the best, Zoe

“Great job, Malcolm - clear instructions and demo”

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Hi Julian, Thanks for spending the time to leave a review! All the best, Zoe

FreshGround is rated 4.9 based on 1,260 reviews