FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 1,260 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nick was lovely and quick! Very helpful and guided me on how to use and clean the coffee machine. Great service overall :)”

Helpful Report

Hi Suraya, Thank you! I'll make sure your comments are passed on to Nick and the Client Care team. All the best, Zoe

“Pat was brilliant and managed to get the machine installed despite us not having had the pre-installation site visit. He was v helpful and clearly went through the training - thanks Pat!”

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So pleased to hear your comments, Molly! Thank you! Kind regards, Zoe

“Issue resolved on site. Thank you”

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Hi Lee, Thanks for the feedback! Best wishes, Zoe

“Good quick service and good communication.”

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Thank you for spending the time to leave a review, Gavin. Kind regards, Zoe

“Fantastic service. Piotr was very friendly and resolved the problem very quickly”

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Thank you, Neil! I'll make sure Piotr and the Client Care team hear of your comments. All the best, Zoe

“We are very happy with the way we were kept informed ahead of the install, and very impressed with Steve Moore's installation work - no fuss, no disruption to our office, and a tidy result! Would recommend FreshGround.”

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Hi Julian, Thanks for spending the time to leave a review, we greatly appreciate it! I'll make sure your comments are passed on to Steve and the client care team. All the best, Zoe

“Excellent service would recommend A****”

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So pleased to hear this, Monica! Thank you 😊 All the best, Zoe

“We already use Freshground for our hot water tap and we've just had a coffee machine installed too. One of the reasons for swapping over our coffee machine was because we always get great service and our engineer Nick is great too.”

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Great to hear your comments, Cole. Thank you! Kind regards, Zoe

“Excellent customer service.”

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Thank you so much, Eleni! Kind regards, Zoe

“Good efficient service from back office team and Chris Jones.”

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Hi Sonia, Amazing feedback, thank you! All the best, Zoe

“Great service from Amar!”

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Thank you, Harrison! All the best, Zoe

“awesome service”

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Hi David, Thanks for your feedback! Kind regards, Zoe

“Excellent service”

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Thanks for the feedback! Kind regards, Zoe

“Excellent service as ever.”

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Thank you, Nikki! Kind regards, Zoe

“Steve was very polite and helpful”

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Thank you, Helen! I'll pass your comments on to Steve and the client care team. All the best, Zoe

“Slaw was a great engineer and really helpful.”

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Great to hear, Sue. Thank you for leaving a review. All the best, Zoe

“It is a very efficient service. Fast email replies and quick delivery. Employees/Guests enjoy the coffee supplied :)”

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Wonderful to hear Abby! Thank you for your comments. Kind regards, Zoe

“Customer service is amazing; ordered supplies Day 1 (after 3pm) and products arrive Day 2 before midday - super friendly service with super fast deliveries.”

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Hello Narinder, Thanks for sharing your comments! We greatly appreciate it. All the best, Zoe

“Super speedy response and machine all installed, thank you”

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Great to hear, Rhain. Thank you! All the best, Zoe

“Super quick, efficient and friendly service!”

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Hi Liss, Thank you for spending the time to leave a review. All the best, Zoe

FreshGround is rated 4.9 based on 1,260 reviews