FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, 4th Floor, 141 Moorgate, London, City of London
Rating: 4.90

4.9 Rating 463 Reviews

100 %

of reviewers recommend FreshGround

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London,
4th Floor, 141 Moorgate, London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Piotr was very good and efficient”

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He Neil, It's great to hear how happy you are with our service - thanks for leaving your feedback! I'll share your review with Piotr and the team now. Best, Ant

“The service carried out today on our water system was quick and professional.”

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Thank you for taking the time to leave a review Zoe. Happy to hear the service was quick and professional. I'll share your feedback with the team now. Best, Ant

“Really happy with service carried out, extremely good customer service. Five Stars!”

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Thank you for the glowing words Azell! The team will be chuffed to read your review - I'll share it with everyone now. Best, Ant

“Hi, prompt and efficient service. Delivery and installation as planned.”

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Hi Lisa, we do love to hear when everything goes as planned! Thanks for your review - I'll share it with the team now. Best, Ant

“guys are always lovely and very helpful.”

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Thank you for your review Thami! I've shared it with the team. Best, Ant

“Quick service and repair from fresh ground”

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Hi Nathan, thanks for taking the time to leave a review. I've shared it with the team. Best, Ant

“Reported a fault with our Billi tap, received a call from the service team within the hour to talk through the fault, and got an engineer (Pat) out on the same day to repair the fault. Great service.”

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Hi Pat, thanks for the glowing review! It's great to hear that the service team and Pat were able to get you back up and running within the day. I'll share your feedback with everyone now. Best, Ant

“Matt T visited us today as our Billi tap was out of order. Matt was very pleasant, very knowledgeable and kept me informed through the whole process. Great engineer to have on your team. Thank you and thank you Matt”

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Hi Maxine, thank you so much for taking the time to leave a review. It's great to hear such praise for Matt - we're glad he got you up and running again! I'll share you feedback with him, and the rest of the team. Best, Ant

“Great customer service by Pat”

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Hi William, thank you for taking the time to leave a review. I'll share it with Pat and the team now. Best, Ant

“Lyndon helped us with our ongoing water boiler machine issues. He was quick and efficient!”

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Thanks for such brilliant feedback. I'll share your review with Lyndon and the rest of the team now. Best, Ant

“Our hot chocolate machine stopped working so Freshground arranged for someone to come out and fix this within 2 days and offered some troubleshooting solutions for the meantime. Very happy with the resolution provided and our hot chocolate is back up and running!”

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Hi Megan, I'm so glad to hear that your hot chocolate is up and running again! Thank you so much for your review. I'll share it with the FreshGround team now. Best, Ant

“Engineer came to fix one thing and I asked him to a favor to quickly look at something else and he did. It only took him 30 sec to address the second item I asked him to look at, however his can do/will do attitude deserves 5*. Thank you Piotr”

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Hi Alexandru, thank you for taking the time to leave a review about your FreshGround experience. It's great to hear that Piotr was able to sort out your extra issue so quickly! I'll share your feedback with Piotr and the team now. Best, Ant

“Very impressed with the professional consultation and quality service and follow-up.”

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Thanks for taking the time to write a review Evan. Glad to hear you're happy with the service and follow up. I'll share your feedback with the team. Best, Ant

“Always good service. Matt is fully dedicated to his tasks and executes them promptly.”

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Hi Jovan, Matt will be pleased to hear such praise, thanks for the review! I'll share it with the whole team now. Best, Ant

“Best coffee and service!”

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Thank you for the kind words Tomas. I'll make sure the rest of team sees your review. Best, Ant

“Steve was amazing, super friendly and has sorted everything super quick!”

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Hi Tammy, thank you so much for your review. I'll share it with Steve and the team now. Best, Ant

“Cheers Lyndon, always good to see you. Thanks also for sharing with me some of the features of our Billi Tap.”

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Hi Stuart, thank you for reaching out to thank Lyndon and the team! I'll share your review with him and the team now. Best, Ant

“Very efficient! Thanks Lyndon.”

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Thank you for your review Charlotte. I'll be sure to share it with Lyndon and the rest of the team.

“Great customer service from the whole fresh ground team, quick work and no mess made.”

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Hi Ed, thank you so much for such great feedback! I'll share your review with the whole team now. Best, Ant

“Very thorough throughout and very helpful.”

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Thank you so much for leaving a review for us Kelly. I'll share your kind words with the rest of the team now. Best, Ant

FreshGround is rated 4.9 based on 463 reviews