FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 1,239 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steve visited site today to do the 6 monthly filter change in our 6 kitchens , he is always very friendly , professional and always make sure the areas are left clean and tidy Super Star :)”

Helpful Report

“Great Service”

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Thanks for the feedback! Get in touch if we can help with anything else. -Lily at FreshGround

“We had to chase for the actual appointment but once the engineer Jay was here he has put a temp fix in place which he said will last quite a while andhe has put in his notes for next time someone comes over to fix the door properly, he explained in full and was very helpful”

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Hi Kim, Sorry it took time to get your appointment sorted. Thanks for the good, honest feedback, we appreciate it. Best wishes - Lily at FreshGround

“Quick service, resolved issue in one visit.”

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Hi Kris, Thank you for your feedback. We are always available if you need anything else. Give us a call if you need us. Lily at FreshGround

“Great service, thank you for your help,”

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Thank you for the feedback, we are always just one call away if you need anything else. Don't hesitate to reach out. Best wishes, Lily at FreshGround

“Once again great professional service from Your engineer Steve Moore. The staff are happy once again, they can have a decent coffee in the morning, or a hot chocolate. Steve has provided us with consistent, friendly and professional service over the last few years. Highly recommended...Facilities Manager, Everton Football Club.”

Helpful Report

Hi Richard, Thank you so much for the feedback. We are incredibly proud of our service engineers. They are the best of us! Don't hesitate to reach out if you need anything. Best wishes, Lily at FreshGround

“Hello! I've known FreshGround from their earliest days, over 40 years ago. As always, extremely helpful, knowledgeable and courteous advice, full understanding of our requirements and prompt delivery of the solution to our problem... even though it was not directly related to one of FreshGround's machines! Very generous... Amazing! ***** 5 stars. Thank you FreshGround.”

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Hello Rick, Thank you for your loyal custom over the years, it means the world to us. We are here to help. Drop us a line if you ever need anything. Best wishes, Lily at FreshGround

“Great Service”

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“So excited to see the new Ricco Fabio brand coming - Melvyn, can't wait to taste the new coffees”

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“Quick response and professional service. (Nuffield Health, The Manor Hospital)”

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Hi Miki, We're very glad to hear it. Thank you also for specifying your company, helps us track feedback properly. If you need anything else from us, we are always here to help. Best wishes, Lily at FreshGround

“Your engineer Ryan Payne attended our Chambers. We had reported a leak coming from one of the water coolers. He dealt with this swiftly and offering us advise on future use. Thank you Fresh ground.”

Helpful Report

Hi Shelly, That's wonderful to hear!! Will give him a shoutout in the team group chat now. If you have any more feedback on your experiences with FreshGround, we'd love to hear it. Our email inbox is always open. Take care, Lily at FreshGround

“Engineer was very efficient, along with friendly.”

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Thank you Sameena, We really appreciate your feedback! Best, Lily

“Stephen came to fix our coffee machine at COD electrical . Very helpful and polite as always , he is credit to fresh ground .”

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Hi Nina, Thanks for your lovely feedback. We are so glad you think so, will pass it on. Best, Lily

“Service of our taps was booked in advance and communicated well. Lyndon our engineer know the site well is friendly and polite- Give great service.”

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Thank you for your feedback, Kerwyn! We will give Lyndon a shoutout in our next team meeting. Don't hesitate to get in touch if there is anything else we can do for you. Best, Lily

“Pat aas great arrived and quickly found the problem. He gave me some sound advice and we concluded together it would be safer to have a new unit fitted. I've had a call asking for requirements of the replacement unit. Great service for a busy coffee drinking office.”

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Thanks for taking the time to leave a review Debbie. I'll share it around the team now! It's brilliant to hear that Pat was able to help your busy team of coffee drinkers. Best, Ant

“Very good.”

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Fantastic, thanks Anita! I'll share your review with the team. Best, Ant

“as always freshground services is excelent and quick. i have received information on time and in a proper way. thanks team to make all that easy.”

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Thanks Cony, we aim to make every part of the FreshGround journey as easy as can be. I'll make sure the team sees your feedback. Best, Ant

“Great customer service as always! Very speedy and efficient!”

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Hi Casey, speedy and efficient is what we aim for! Thanks for your review. I'll share it with the team. Best, Ant

“Your engineer was polite and completed the job efficiently.”

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Thanks for taking the time to leave a review Colin. We always appreciate feedback - I'll share it with the team now. Best, Ant

“The engineer was helpful”

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Hi Victoria, thanks for your review. I'll let the team know. Best, Ant

FreshGround is rated 4.9 based on 1,239 reviews