FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 1,239 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Lyndon's service today. Very professional and kind!”

Helpful Report

Thanks Victoria, it's so wonderful to hear about our engineers making customers happy. I'll show your review to Lyndon and the rest of the FG team. Best, Ant

“Completed everything and without any issues.”

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Hi Liam - excellent to hear, thanks for telling us! I'll pass on your review to the team. Best, Ant

“Pat was very helpful. We are pleased with his service!”

Helpful Report

It's amazing to hear that you're pleased with the service received. I'll share your review with Pat and the rest of the team now. Best, Ant

“Nick was incredibly helpful today and went out of his way to install two tap systems for a very urgent deadline event. Impressive service! Thank you Nick and FreshGround :)”

Helpful Report

Hi Richie, thank you so much for your review. It's great to hear that Nick could help you out with an urgent deadline! I'll make sure that Nick, and the team, sees your fab feedback. Best, Ant

“Hi, We are very pleased with Jamie's service. He was able to get the hot water element working on both billi taps. Thanks Jamie!”

Helpful Report

Thanks Brooke, it's great to hear that you're pleased with Jamie's service visit. I'll make sure that he gets to see your feedback. Best, Ant

“very good service”

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Very good review :) Thanks Mark! I'll share your feedback with the team now. Best, Ant

“The service was a painless experience & proactively booked in with us. Catherine is always a joy to have in the office and helped to answer questions I had with the unit.”

Helpful Report

That's amazing to hear, thank you so much for the review! I'll share your fab feedback with Catherine and the team. Best, Ant

“Angelo was very helpful and was able to solve the issue we had with the water cooler.”

Helpful Report

Thanks for your review Colin! It's brilliant to hear that Angelo could get your water cooler up and running again. I'll share your feedback with him and the team now. Best, Ant

“Pat was friendly and helpful thankyou”

Helpful Report

Hi Nicola, thanks for your review! I'll share it with Pat and the rest of the FreshGround team now. Best, Ant

“Pat visited us today and was very good with the service he provided. Gave in proper details of the issue.”

Helpful Report

That's great to hear - thanks for taking the time to tell us Velvina! I'll make sure Pat and everyone else gets to see your feedback. Best, Ant

“Quick and polite response to my enquiry. Product arrived very quickly. Good communication.”

Helpful Report

Hi Peggy, thank you so much for taking the time to leave a fab review. I'll make sure the team sees it too. Best, Ant

“very good & reliable service & product”

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Thanks for your review! I'll share your feedback with the team. Best, Ant

“Fresh Ground customer service is friendly and fantastic, delivery was on time and the service from Nick Harding was outstanding.”

Helpful Report

Thanks for your review Cony! It's great to hear that you're so happy with our customer service and the work carried out by Nick. I'll share your feedback with him and the team now. Best, Ant

“Angelo was very prompt and efficient, finished the installation in due time and gave a great customer service.”

Helpful Report

Hi Alexandra, thank you so much for taking the time to tell us about your visit from Angelo. Prompt and efficient are our calling cards! I'll share your feedback with Angelo and the wider team now. Best, Ant

“Great Service from Ronan our Account Manager supporting us through an office move. He has been very helpful in arranging our decommission and new installation on very short notice and such a quick turn around. Thank you!!”

Helpful Report

Hi Serina, thanks for your fab review. It's great to hear that your service between offices was smooth. I'll share your feedback with Ronan and the team now. Best, Ant

“Lyndon did a great job servicing the coffee machine. Thanks from a happy team”

Helpful Report

Hi Marianne, it's amazing to hear from another happy team! Thanks for taking he time to tell us about your visit from Lyndon. I'll share your review with him and the team now. Best, Ant

“Good service, friendly and got on with the job with no issues.”

Helpful Report

Thanks for taking the time to leave a review Kristian! Great to hear that all went well. I'll share your feedback with the team now. Best, Ant

“Excellent service! Thank you!”

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And an excellent review - thanks Rod! I'll share your comment with the rest of the team now. Best, Ant

“Reported a problem and FreshGround came out the same day and fixed the issue. Great service as always.”

Helpful Report

Hello Siobhan, always happy to hear about great service! Thank you for taking the time to tell us about it. I'll share your comments with the team now. Best, Ant

“Great customer service received from Ryan. Very helpful and knowledgeable, with the right advice. Very happy with the service we received.”

Helpful Report

Thanks for your review Alexandra! It's great to hear that Ryan was able to help so much. I'll share your review with Ryan and the team now. Best, Ant

FreshGround is rated 4.9 based on 1,239 reviews