FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 1,242 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reported a problem and FreshGround came out the same day and fixed the issue. Great service as always.”

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Hello Siobhan, always happy to hear about great service! Thank you for taking the time to tell us about it. I'll share your comments with the team now. Best, Ant

“Great customer service received from Ryan. Very helpful and knowledgeable, with the right advice. Very happy with the service we received.”

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Thanks for your review Alexandra! It's great to hear that Ryan was able to help so much. I'll share your review with Ryan and the team now. Best, Ant

“Jamie was polite, friendly and efficient. Made things clearer with regards cleaning and maintenance. Thank you”

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Hello, thanks for taking the time to tell us about your experience - it's great to hear how helpful Jamie was! I'll share your review with him and the team now. Best, Ant

“Freshground engineer Slav visited and was very efficient. He took time to explain what the problem was, what he had done to fix it, and what the next steps would be if there was a recurrence.”

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Hi Gary, thank you for your review. It's brilliant to hear that Slav was able to solve your issue so thoroughly. I'll make sure that he sees your glowing feedback. Best, Ant

“always so friendly and goes above and beyond”

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Hi Sam, that's great to hear - thank you for taking the time to tell us! I'll share your review with the team now. Best, Ant

“Always a speedy service”

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Thanks Carol! We stand by our next working day delivery service. I'll share your feedback with the team now. Best, Ant

“Good service from Slav”

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Thanks for the review Miftar! I'll share it with Slav and the team now. Best, Ant

“We encountered an issue with the F5 coffee machine, which Chris Jones promptly and skillfully identified and resolved. His quick response and technical expertise were exceptional, making him one of the best technicians we have worked with. Thank you once again for the swift resolution.”

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That's great to hear, thanks Abbas! I'll share your review with the team now. Best, Ant

“Excellent serviced by Stephen efficient and professional”

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Hi Lynne, thank you so much for taking the time to leave a review. I'll share it with Stephen and the team now. Best, Ant

“Your engineer Piotr Lipski fixed the problem efficiently and quickly, leaving us with the coffee machine working perfectly.”

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Quick and Efficient are Piotr's middle names! Thank you so much for your review Susan, I'll make sure that Piotr and the team see your comments. Thanks, Ant

“The engineer who was visiting us - Nick Harding - was very helpful and experienced. Very happy with his service.”

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Hi Marija, thank you for your review! It's great to hear how happy you were with Nick and his service. I'll share your feedback with Nick and the team now. Best, Ant

“The engineer was very engaging, diagnosed the problem quickly and set to restoring the unit to fully working order. Couldn't be better service 5 stars.”

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And we couldn't have asked for a better review, thank you for taking the time to tell us, Paul! I'll share it with the team now. Best, Ant

“FreshGround were quick to respond to my request for help with a pesky coffee machine and tap - Jamie Farrell fixed everything in one visit and it's all working perfectly now! Thank you Jamie :)”

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Jamie to the rescue! Thank you for taking the time to share your FreshGround experience - we truly appreciate it. I'll share your review with Jamie and the team now. Best, Ant

“very professional and polite lady , thanks”

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Hi Toni, thank you for taking the time to leave a review. I'll make sure the team sees your comments. Best, Ant

“Excellent services”

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Thanks for the excellent review Lauren. I'll share it with the team. Best, Ant

“Your engineer was very polite and tidy.”

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Hi Colin, thank you for your review. I'll share it with the team now. Best, Ant

“Wyatt did a great job efficiently and well done.”

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Hi Mandy, thank you for taking the time to leave a review. I'll let Wyatt and the team know your feedback. Best, Ant

“Steve was helpful & communicative when arranging to come to our Sheffield based office to assist us with a repair; Friendly & efficient service - would recommend :-)”

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Hi Helen, it's so great to hear about your experience with Steve. Glad it all went well! Thank you for your review, I'll share it with Steve and the team now. Best, Ant

“Jamie was very helpful and went over and beyond with an alternative and still carried out all his jobs. Thanks to him my site 77 coleman is now working and 131 finsbury pavement also. Great positive attitude.”

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That's great to hear, thanks for sharing your feedback Michaela! We pride ourselves on our positive team. I'll share your review with Jamie and the rest of the CoffeeCrew now. Best, Ant

“Steve Moore was very helpful, he fixed the issue very quickly. Thank you!”

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FreshGround is rated 4.9 based on 1,242 reviews