FreshGround Reviews

4.93 Rating 110 Reviews
100 %
of reviewers recommend FreshGround
Read FreshGround Reviews

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

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020 7553 7900



4th Floor, 141 Moorgate, London

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Anonymous  // 01/01/2019
The service was quick & efficient as per usual. Slav Nowak, Laura, Dean and the rest of the back office team have been great!
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Thank you for leaving such a great review! We are so pleased to hear your comments. All the best, Zoe
Pat did great. thank you.
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Afternoon Peter, That's great to hear! Thank you for your feedback. All the best, Zoe
Jamie was very pro-active and helpful.
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Thank you for your feedback! All the best, Zoe
Jamie was fab! Thanks buddy!
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Afternoon Natalie, Thank you! We will pass your comments onto Jamie. All the best, Zoe
Quick and efficient service from FreshGround Slav Nowak is the man, always goes above and beyond.
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Thank you! We really appreciate your comments. All the best, Zoe
Friendly and efficient service, would recommend.
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Hello Jo, Thank you for your feedback! All the best, Zoe
A very polite Pat Haslett came in today and he fixed the issue really quickly. He noticed that there was very less pressure with the sparkling water and hence got that changed. He then noticed that there was an issue with the pump which would need to be changed/ fixed - which he said they will do once the part is ordered and comes in. Best thing is - he went above and beyond and did not just do what was assigned to him. He is a real Gem.
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Afternoon Evelyn, Thank you for this great feedback! We have passed your comments onto Pat and the client care team. All the best, Zoe
Really helpful. great products. thanks for your help.
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Hello Robyn, Thank you for your feedback! We are glad to help in any way we can. All the best, Zoe
Very quick service great coffee
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Thank you, Sue! All the best, Zoe
Excellent service and brilliant products - love the coffee too
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Thanks so much, Malcolm! All the best, Zoe
Staff are always very professional and polite and a speedy delivery service thank you
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Hello Sandra, I'm so glad to hear you've had a great experience. Thank you! All the best, Zoe
Always a very quick response to an order request and fast delivery, great service.
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Thanks, Lisa! So pleased to hear you're happy with our service. All the best, Zoe
Thank you for all your support and great service!
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Thank you for leaving a great review! All the best, Zoe
After putting an order through I was advised that the product was in actual review with HQ and which alternative our company was using. I was made aware of the differences in total weight, as this impacted the quantity required. The email correspondence was quick and efficient, so I am happy with the attention received. Our coffee beans were delivered promptly too and the tracking email provided allowed me to prepare for it.
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Hi Patricia That's brilliant feedback to hear! Thank you so much for taking the time to leave your comments and review. Best wishes, Jess
excellent service!!
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Thanks so much Jenny! Best wishes, Jess
Quick response to fault call, solved the problem in short order on site because the engineer carried the required part. Very pleased
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Hello Steve I'm glad you're so pleased with our service. Thanks for dropping by and leaving your review! Best wishes, Jess
Malcolm came today to audit our machines and could not have been more friendly and approachable.
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Hi Karen Thanks so much for taking the time to leave your review and comments! Best wishes, Jess
Excellent service from Piotr the engineer and back office staff Dean and Jess
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That's brilliant to hear, thank you so much for your review! All the best, Zoe
The service is very good, management and staff are helpful and if needed (rarely) engineers are available to attend the office within a short period of time to resolve any issues.
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Hi Gill That's great feedback to hear! Thank you so much for taking the time to leave your review. Best wishes, Jess
FreshGround has always been super professional and accommodating, thank you!
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Hi Sophie, Thanks so much for spending the time to leave such a great review! All the best, Zoe
FreshGround is rated 4.93 based on 110 reviews