FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, 4th Floor, 141 Moorgate, London, City of London
Rating: 4.90

4.9 Rating 781 Reviews

98 %

of reviewers recommend FreshGround

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

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Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London,
4th Floor, 141 Moorgate, London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from freshground and engineer Catherine.”

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Thank you for taking the time to leave a review! I'll be sure to share your excellent feedback with Catherine and the FreshGround team. Thanks, Ant

“Very satisfied with the installation of an upgraded coffee machine appliance by your engineer Nick Harding. We can now hopefully as firm satisfy most coffee drinkers that we have.”

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Hi David - Grateful for you sharing this lovely feedback. We've passed your words onto Nick and the rest of our team. Ollie

“Chris came in to fix our leaking Billi tap and got it working right away :)”

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Hi Megan, thanks for taking the time to leave a review. It's great to hear that Chris got your Billi tap up and running again. I'll make sure he sees your feedback, along with the rest of the team. Best, Ant

“Ryan was simply great!”

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That's great to hear, thanks Gaetano! I'll share your review with Ryan and the team. Best, Ant

“As always, excellent service is provided for. Thank you to Freshground and the team.”

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Thank you so much for taking the time to leave such a fab review, Shama. I'll be sure to share it with the whole team. Best, Ant

“Excellent service as usual”

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And an excellent review too, thanks for taking the time to leave it, Oussama! I'll share it with the team. Thanks, Ant

“Lyndon always arrives when scheduled. He is kind, friendly and polite.”

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Hi Denise, thank you for taking the time to leave a review for us. I'll be sure to pass your fantastic feedback on to Lyndon and the rest of the team. Best, Ant

“The engineer was very helpful and sorted the problem out . no complaints”

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Thank you Nina. Delighted to help. Ollie from FreshGround

“After a few issues, Pat was scheduled to deal with the issue with a couple of the BilliTaps and did an amazing job as always! appreciate the last minute callout from the busy service team at FreshGround.”

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Thank you Eddie. It's always a pleasure working with you. Ollie from FreshGround

“Kathrine, was an absolute star, she has always been a ray of sun shine. She already knew what needed fixing on our machine. which was great. Kathrine, did it swift and professionally.. Amazing!!”

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Thank you Cassandra. Wonderful to hear this - we've let Catherine know! Ollie from FreshGround

“found the engineer to be a bit unhelpful with regards to needing to know information about the machine he came to service and when asked if the machine had a ( pressure valve ) engineer said he did not know and would have to speak to his supervisor and when supervisor did not know was then told to email service desk for ( specs on the machine ) found it a bit unhelpful and the engineer did not take away or disposed used filters was left to client all five of them”

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Hi Steven, We're grateful for your feedback and any suggestions for improvement. Please email service@freshground.co.uk or call 020 7553 7900 and we'd love to have a conversation. Warmest, Ollie from FreshGround

“Excelent service and coffee!”

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Thank you Georgina. It's a joy to help. Ollie from FreshGround

“5 star!”

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Thank you Dimi! Delighted to help. Ollie from FreshGround

“Excellent service”

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Thank you Kerry. Ollie

“Ryan was very informative and delt with both our issues in a timely manor, without causing any disruption to the clients or his surroundings. He updated me throughout his visit and made sure I was happy with everything before leaving.”

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Thank you Phillipa. This is wonderful to hear. Ollie from FreshGround

“Arranged a telephone call as soon as the fault was reported. Very polite, super friendly and knowledgeable, problem rectified in a couple of minutes and advised to call again if other problems occur.”

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Thank you for your kind review Danielle. We've shared your review across the FreshGround team. Ollie

“Matt just always goes above and beyond, making us all smile. he carried out the work quickly and efficiently. thank you.”

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Thank you for your review. We've shared it with Matt and the rest of our team. Ollie from FreshGround

“All Good, Piotr Lipski the engineer was top class.”

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Thank you for your warm feedback, Richard. We've shared it across our team. Ollie from FreshGround

“Very knowledgeable and helpful. A credit to your organisation.”

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Thank you Nick! Such warm words. It's always a joy. Ollie from FreshGround

“Done what was needed to fix the problem”

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Thank you for the feedback Dean. We've shared it across our team. Ollie

FreshGround is rated 4.9 based on 781 reviews