French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 287 Western Road, London, Merton
Rating: 4.65

4.7 Rating 9,791 Reviews

96 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 9,791 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
287 Western Road,
London
Merton
SW19 2QA

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French Click 5 star review on 6th February 2024

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful except for those horrible plastic balls they use for packing”

Helpful Report

Posted 2 months ago

Dear valued customer, Thank you so much for your fantastic 5-star rating of FrenchClick! We truly appreciate your continued loyalty and support. Additionally, we would like to address your feedback regarding the packing materials. We are using paper loose fill on dry and non fragile orders now and please also note that the flo pak green is degradable in the natural environment and can be recycled at supermarket recycling stations. More info on it can be found here: https://uk.pregis.com/eu-solutions/by-product/ready-to-use-packaging-solutions/void-fill/the-environmental-one/

Posted 1 month ago

“Like monthly email with coupon code, fast and smooth transaction with a quick packaging and receive items earlier than I expected.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Quick and efficient delivery, and a great choice of French products!”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of French Click! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Excellent quality and service, thank you”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of French Click! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Good choice of items…. Well packed and delivered as promised… I would recommend….”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Great products, many remembered from my childhood when we used to spend holiday time with a couple of families in France, one in Abbeville and the other in Oullins who we'd got to know as their children came to stay with us on the OVSE programme (which I don't think exists any longer!)”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Delivered on time and the quality was excellent”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Excellent as usual! I bought a few jars of mustard and they arrived promptly and very securely wrapped. I used the wrong address when I initially placed the order but emailed them the correct address as soon as I could. I was very impressed with how quickly and efficiently they updated my order. I’ve placed several orders with French Click and I haven’t been disappointed once. Thank you so much!”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Great customer service. Large selection of products. Merci!”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Great quality products … good service and delivery… thanks”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Amazing sausages.. delivery was incredible..”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Glad you enjoyed the sasuages!

Posted 1 month ago

“Easy to order. Arrived on time and well packaged.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Quick and efficient service.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Great service. Kept me informed about availability and my delivery. My items arrived safely and on time.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Bought my six month supply of Teisseire and it was delivered much faster than I expected. The cans were well packaged BUT there was polystyrene in the packaging, I'd have preferred the starch packaging. Now I have a big bag of un recyclable stuff”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“So happy to find this shop carrying many of my favorite French products, many of which are not readily available here, or are pricey. Plus, delivery was rapid with a good choice of slots. Everything in my order arrived at the same time. Only caveat is that it's not as easy as it could be to find items. For example, my husband loves Cruesli but could not discover in which category to find it. He had to search for it by name. I'll definitely be ordering again soon.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're looking at improving the layout as much as we can to make it easy to find things.

Posted 1 month ago

“Quick to order and to be delivered.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“It was very useful to receive the French cadum soap which is no longer available elsewhere”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Excellent, one item unfortunately not available, but money paid back immediately. Would recommend French Click unreservedly.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Delivered on time and packaged well. Really happy with the Boudin Noir and Cherry teisseire.”

Helpful Report

Posted 2 months ago

Posted 1 month ago

French Click is rated 4.7 based on 9,791 reviews