Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,352 Reviews

95 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,352 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“They were really helpful.”

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Posted 4 years ago

Thank you for your review. Have a great day.

Posted 4 years ago

“Totul este rapid si sigur, de fiecare data cand fac o rezervare”

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Posted 4 years ago

Mulţumesc mult!

Posted 4 years ago

“It continues to work perfectly even with the newly introduced customs procedures 👍”

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Posted 4 years ago

That's great to hear. Thank you, Mező.

Posted 4 years ago

“PROFESSIONALISM”

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Posted 4 years ago

Thank you Irena.

Posted 4 years ago

“Best price, easy booking. Staff are really helpful and friendly. Special thanks to Yanislav Ivanov, problem was sorted very quick and in the best way!”

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Posted 4 years ago

Many thanks for your fantastic feedback. We will pass it on to Yanislav and the team.

Posted 4 years ago

“Very good Still waiting for a port pass ??????”

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Posted 4 years ago

Thank you for your review. The port pass email was sent at 12.12 today.

Posted 4 years ago

“Very easy to book and the staff are really helpful and friendly.”

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Posted 4 years ago

Thank you for your review, Coney. Much appreciated. Have a great day.

Posted 4 years ago

“We are often on waiting list.”

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Posted 4 years ago

Thank you for your review. Unfortunately, waiting list/standby delays are beyond our control. We are only notified by the operator when we make the booking. Sincere apologies for any inconvenience caused.

Posted 4 years ago

“Os adoro. Es un placer hacer reservas con vosotros. I simply love you guys. It's a pleasure to make bookings over here.”

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Posted 4 years ago

Thank you for your very kind review. It's great to hear your appreciation.

Posted 4 years ago

“Mui bien, e pasado todo. Gracias”

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Posted 4 years ago

Thank you for your review. Much appreciated.

Posted 4 years ago

“Hello, actually it isn‘t really clear for the success of the booking. I‘ve booked a ferry for the first time for a truck and now I‘m thinking about the „Hafenpass/passport for the port“. Then I decided to contact the chat for some help. Ana Nikitina answered me really fast and sorted it out without any issues Great service Best regards”

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Posted 4 years ago

Great to hear that Ana in our customer service team answered your questions. We will pass on your praise. Have a nice day.

Posted 4 years ago

“Always a great and efficient service from the team at Freightlink, the account website is easy to navigate and any problems they team are there until late to help”

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Posted 4 years ago

We are very proud of our app and website, so it's great to hear that you have had a brilliant experience using it. Thank you. Happy Christmas!

Posted 4 years ago

“Fast bookings! Prompt Service!”

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Posted 4 years ago

Thanks for your review, Sabin. Have a nice day.

Posted 4 years ago

“Great and friendly platform which allows you to prepare your next booking. Excellent customer service, our Account Manager Yanislav is always there when we need something.”

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Posted 4 years ago

Great feedback, Gerasim. Thank you very much. We will pass on your comments to Yanislav. Have a nice day.

Posted 4 years ago

“I recommend. Nice service”

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Posted 4 years ago

Thank you for your kind comments, Piotr. Have a great day.

Posted 4 years ago

“Excellent customer support as always! Working with Freightlink is a pleasure!”

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Posted 4 years ago

Thank you very much for your kind review Nikolay. We look forward to working with you again soon.

Posted 4 years ago

“Wery quick, thank you!”

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Posted 4 years ago

Thank you for your kind review. Have a great day!

Posted 4 years ago

“Really helpful team!”

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Posted 4 years ago

Thank you for your kind comments. Much appreciated. Enjoy your day.

Posted 4 years ago

“Your web page was really difficult to navigate, I gave up and was going to find another company but my wife called yous and spoke with a man called Daniel, he was sooo helpful, he even tried to work out your website and he had to get advice from someone else, he stayed behind after his finishing time by 30 minutes to help, I opened an account with you but if next time I go to book with yous it is still as complicated I'll find another company, you owe a big thanks to Daniel , my rating below is only based on what Daniel did”

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Posted 4 years ago

We're sorry to hear you had issues with our website. We have spoken to Daniel and he has told us in detail what the problem was. Please be advised that we are looking into this user experience as we realise that with the addition of new customs requirements, things have become more complicated. Apologies for any inconvenience caused.

Posted 4 years ago

“Very helpful staff on the phone. Very patient band tried hard to get the crossing I needed b”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that our team were able to help you through the booking process!

Posted 4 years ago

Freightlink is rated 4.8 based on 3,352 reviews