Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,376 Reviews

95 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,376 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Es ist immer wieder sehr gut, wie einfach der Buchungsvorgang vonstatten geht und die Buchung prompt bearbeitet wird.”

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Posted 5 years ago

Danke!

Posted 5 years ago

“I became an account holder with Freightlink a few months ago. Rebecca Demaine (Becky) is my Account Manager and her excellent phone manner and client service, had my new account up and running and my first crossing with Eurotunnel Freight booked at a competitive rate in minutes! She took the time to answer all my questions and it was a pleasure to speak to her. She has also made the effort to keep in touch and ensure that I receive the very highest standard of service. David and The team have helped me to secure my booking, sometimes under last minute pressure and have always pulled out all the stops to make sure I get my crossings in time. Thank you all for looking after me ) Regards and best Peter Ronald (AXELA Logistics LTD)”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have had a brilliant experience with us and that our team have been able to answer your questions and provide you with an excellent standard of service. We will pass your feedback along to Becky!

Posted 5 years ago

“great service :)”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We are glad to hear that you had a good experience with us and found our service to be good!

Posted 5 years ago

“Excellent customer service. Well done”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that you have had a positive experience with us and our customer service team were able to help you!

Posted 5 years ago

“As always, easy straight forward booking no hassle. Top company.”

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Posted 5 years ago

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have had a really positive experience with us and that you found the booking experience to be straight-forward!

Posted 5 years ago

“Great staff,good communication,Highly recommended 100%”

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Posted 5 years ago

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have had a really positive experience with us and that our team have been able to help you through the booking process!

Posted 5 years ago

“Very professional. Call for information and answer straight away. Sorted all problems in minute. Perfect communication skills, very professional and friendly staff.”

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Posted 5 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you have had a positive experience with us and that our team were able to help you with your booking!

Posted 5 years ago

“Super. Fără probleme, vom colabora și pe viitor. Va mulțumesc. Cosmin David de la firma David FRUIT SRL SACALAZ 683 TIMIȘ România CIF 27211883”

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Posted 5 years ago

Mulțumesc!

Posted 5 years ago

“Happy with custumer support”

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Posted 5 years ago

Thank you for your feedback! We are so glad to hear that you have had a positive experience with us and that our team were able to help you with your booking!

Posted 5 years ago

“Sadie Ashton has been very helpful today in helping us make a booking and providing advice on new post-Brexit procedures. Very happy with her and Freightlink overall.”

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Posted 5 years ago

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have had a great experience with us and that Sadie was able to advise you on customs procedures. We will share your feedback with her!

Posted 5 years ago

“Rewelacja, miła pomocna obsługa na infolini, dużo połączeń promowych, dobre ceny, minimum formalnosci”

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Posted 5 years ago

Dziękuję Ci!

Posted 5 years ago

“Very easy and quick”

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Posted 5 years ago

Thank you for your feedback! We are so glad to hear that you have had a great booking experience with us!

Posted 5 years ago

“I WANT THANK YOU FOR ALL YOUR HELP IN DEALING WITH MY SITUATION WHICH I FOUND VERY STRESSFUL AND WITH YOUR HELP YOU MADE MY DECISIONS IN TRAVELING VERY EASY AND LESS STRESSFUL . THE STAFF WERE SO HELFUL AND SO PROFFESSIONAL IN THERE ADVISE AND PROBLEM SOLVING , I RECOMMEND THEM TO ANY BODY WHO IS NOT UP TO SPEED WITH BREXIT OR TRAVEL REGULATIONS , THANKS GUYS”

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Posted 5 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so pleased to hear that you have had an incredibly positive experience with us and that our team were able to help you navigate customs regulations and the booking process. We will pass your feedback along to the team!

Posted 5 years ago

“very good team!”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that you have had a positive experience with us and that our team were able to help you through the booking process!

Posted 5 years ago

“Ok is verry good”

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Posted 5 years ago

Thank you for your feedback! We are so glad to hear that you've had a positive experience with us!

Posted 5 years ago

“Hi we ( D & G Couriers) have used Freight link (Beci and Phil) for quiet some time and have always been amazed by there quotations and the flexibility of there service we will continue to use you for future bookings. Great service Thankyou”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that you have had some really positive experiences with Freightlink and that Becky and Phil have always been there to help you with your bookings! We will pass your feedback along to them!

Posted 5 years ago

“Exselent. Fast, accurate and expeditious.”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that you have had a positive experience with us!

Posted 5 years ago

“I have used Freightlink for all my transport bookings for the last few years a fantastic service. I can highly recommend them.”

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Posted 5 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you have had really great experiences with us and that you would recommend us to others!

Posted 5 years ago

“Very helpful with a difficult situation regarding private work Put myself in touch with the right people who could rectify any problems Very quick response and friendly Thanks again for your excellent help”

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Posted 5 years ago

Thank you so much for your feedback, we are so glad to hear that you have had such a positive experience with us and that our team were able to help you with your booking!

Posted 5 years ago

“It's a great quick easy service to use.”

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Posted 5 years ago

Thank you so much for your feedback, we are glad to hear that you have found the booking process to be quick and easy!

Posted 5 years ago

Freightlink is rated 4.8 based on 3,376 reviews