Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,115 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sehr schneller Anruf nach Registrierung, sehr netter und hilfreiche Kontakt mit Rückruf!”

Helpful Report

Posted 3 years ago

Vielen Dank für Ihre Bewertung !

Posted 3 years ago

“Alles Super”

Helpful Report

Posted 3 years ago

Thank you for your review! Have a great day

Posted 3 years ago

“Thanks again”

Helpful Report

Posted 3 years ago

No problem, our team is always here to help. Thank you for your review!

Posted 3 years ago

“servizio ottimo”

Helpful Report

Posted 3 years ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 3 years ago

“Many thanks to Mr Rama for helping. A german speaking guy is a really great help. Thanks so much.”

Helpful Report

Posted 3 years ago

Morning! Thank you for your review. We are thrilled to hear that you have had a positive experience with us & will pass your comments on to Mr Rama and the team.

Posted 3 years ago

“Crossing was cheaper than booking direct with the ferry company. Staff were very helpful in responding to our queries as we had never booked as freight before for a one-off crossing with a commercial vehicle. Booking with Freightlink was especially useful as our booked sailing was cancelled at the last minute and it was extremely easy to swap to another carrier by phone at relatively short notice.”

Helpful Report

Posted 3 years ago

Hi Graham, thank you for your review! At Freightlink, we aim to do 3 things really, really well: 1- Save you time, by responding to all queries as soon as possible. 2- Save you money, by providing industry-leading rates for as many of our 1000+ routes as we can. 3- Save you stress, by taking the guesswork out of transport with our expert advice. So, it's fantastic to hear that you had a positive experience with us & that our experts could help you do all 3. For any future freight booking queries, don't hesitate to get in touch with our team. Have a great day!

Posted 3 years ago

“Had se customs issues anf staff were very helpful when I called for advice.”

Helpful Report

Posted 3 years ago

Morning, Frans. Customs can certainly be a challenge, but we're happy our team could help! Thank you for taking the time to leave us a review

Posted 3 years ago

“Once again Freightlink helped us with great service. Especially Mr. Umar Rama supported us very well again.”

Helpful Report

Posted 3 years ago

Thank you for another great review, Tobias! It's great to hear that you're still happy with our service. We'll pass your comments on to Umar

Posted 3 years ago

“Daniel was mega helpful! There was an issue with our booking and now there isn't. Doesn't get better than that”

Helpful Report

Posted 3 years ago

At Freightlink, problem-solving is what we do best, so it's great to hear that our experts could help! Thank you for taking the time to leave us a review. We will pass your great comments on to Daniel and the team.

Posted 3 years ago

“First time using the freight side of Irish ferries a daunting prospect at first glance the paperwork seems endless, however first class assistants from your Team managed to get things sorted today before my departure early tomorrow.”

Helpful Report

Posted 3 years ago

Hi Austin, thank you for leaving us a review! We are thrilled to hear that you have had a positive experience with us and we will pass your fantastic comments on to the team. Have a great day

Posted 3 years ago

“Really easy to use and the correct options. If you have a question by email, you get quickly a helpfull answer. Thank you Yanislav Ivanov for all the help.”

Helpful Report

Posted 3 years ago

Hi Wim, thank you for the great review! Our expert team are always here to help. We'll pass your great comments on to Yani and the team - we look forward to working with you in the future

Posted 3 years ago

“Good cooperative , if possible made reservation, kind that work polish people in your company , the best”

Helpful Report

Posted 3 years ago

Hi Marko, thank you for leaving us a review! We are thrilled to hear that you have had a positive experience with us and we will pass your fantastic comments on to the team. Have a great day

Posted 3 years ago

“Perfect customer service, many thanks to Mr. Rama”

Helpful Report

Posted 3 years ago

Thank you for leaving us a review, we really appreciate it. Our expert team is always here to help. We'll pass your great comments on to Mr Rama.

Posted 3 years ago

“Umar is doing a really Great Job! Grateful that there is a german speaking colleague”

Helpful Report

Posted 3 years ago

Thank you for leaving us a review! We are pleased to hear that you have had a positive experience with us. Our team are always here to help

Posted 3 years ago

“Great customer service, many thanks to Mr. Rama.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review, its great to hear that you have had a good experience with us! We look forward to doing business with you in the future

Posted 3 years ago

“Super Kundenservice, einfache Buchung. Auch nach der Buchung ist die Betreuung lückenlos und zuvorkommend”

Helpful Report

Posted 3 years ago

Vielen Dank für Ihre Bewertung !

Posted 3 years ago

“Das Telefonat mit Herrn Rama war sehr nett und super hilfreich. Gerne immer wieder. Vielen Dank, Umar.”

Helpful Report

Posted 3 years ago

Vielen Dank für Ihre Bewertung !

Posted 3 years ago

“Ivan's customer service is second to none. All issues resolved in a polite and professional manner and in super quick time. Freightlink should be used as an example of how to provide an excellent service to other service sectors.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, James. It is fantastic to hear that you have had such a good experience with us. We will pass your comments on to Ivan and the team. Have a great day

Posted 3 years ago

“ihr deutscher Mitarbeiter konnte mir endlich sehr kompetent helfen. mehrere Anrufe bei den englischsprachigen Kollegen waren bei dem komplexen Thema wenig hilfreich.”

Helpful Report

Posted 3 years ago

Vielen Dank für Ihre Bewertung !

Posted 3 years ago

“Simple to use booking process and very helpful staff.”

Helpful Report

Posted 3 years ago

Hi Kameron, thank you for leaving us a review! We are thrilled to hear that you have had a positive experience with us and we will pass your fantastic comments on to the team. Have a great day

Posted 3 years ago

Freightlink is rated 4.8 based on 3,115 reviews