Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,351 Reviews

95 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Setting the standard in customer service - i wish more companies were helpful like the team at Freight Link”

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Posted 4 years ago

Hi John. Thank you for your fantastic review. We're glad that you had a good experience with us. Have a great day!

Posted 4 years ago

“Anna and Lukasz are amazing! if only all customer service was this good. Very professional and provided us help at every step. We had issues raising reference numbers and they took care of everything. Would recommend to anyone.”

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Posted 4 years ago

Thanks for your review, Brendan. We're incredibly proud of the hard work that our customer services team does, so it is great to hear that you have had a good experience with us. We look forward to working with you in the future. In the meantime, have a great day!

Posted 4 years ago

“Best company to book with.Use them for a long time”

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Posted 4 years ago

Thanks for leaving us a review, Corneliu. Our team works hard to provide customers with industry-leading services, so we are thrilled to hear that you have had a good experience with us. We look forward to working with you in the future

Posted 4 years ago

“Top , die Ansprechpartner sind kompetent und hilfsbereit. DANKE DANIEL es hat alles gekappt.”

Freightlink 5 star review on 2nd June 2022

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Posted 4 years ago

Vielen Dank für Ihre Bewertung

Posted 4 years ago

“Booked ferries to/from Ireland with Freightlink, had issue with raising the PBN, Customslink very helpful, then received a call from Lucasz, courtesy call, offering to check PBN numbers and GMR, all checked, good to go - top service - thanks”

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Posted 4 years ago

Thanks for leaving us a review, Sarah! We're glad that you had a good experience with us. Have a great day.

Posted 4 years ago

“All good as always. Slight problem at first but easy solved. Top company”

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Posted 4 years ago

Hi, Adrian. Thanks for leaving us a review! We're happy to hear that you had a good experience with us. Have a great day.

Posted 4 years ago

“Good service . 👍”

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Posted 4 years ago

Thanks for your review, Saso! Our team works hard to offer industry-leading services, and we're thrilled to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 4 years ago

“A reliable, flexible partner for ferry crossings.”

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Posted 4 years ago

Thank you for leaving us a review, Rafal. We're always here to help simplify the process of booking your freight ferry tickets! Have a great day.

Posted 4 years ago

“Very happy with the service from Freightlink and Customslink combined, I have used similar services before and they are by far the best and most professional I've dealt with in their line of work, Thanks Again from the team at Alpha Office Installations Ltd!”

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Posted 4 years ago

Hi, Scott. Thank you for leaving us a review! Our expert team is always here to help. Have a great day!

Posted 4 years ago

“Lucasz saved my life today. Thank you for your wonderful customer service and for helping me with the documentation I needed.”

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Posted 4 years ago

Thanks for your review, Caroline! Our team is always here to help

Posted 4 years ago

“Foarte usor si foarte rapid de folosit aplicatia. Bilet de ferry rezervat in cateva secunde”

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Posted 4 years ago

Mulţumesc mult!

Posted 4 years ago

“Perfect and easy”

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Posted 4 years ago

Hi Iliyan, thank you for leaving us a review! We are happy that you had a good experience with us and look forward to working with you in the future.

Posted 4 years ago

“A great service to use and both Jana and Zoe were very helpful all the way through.”

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Posted 4 years ago

Thanks for leaving us a review, Dan! We're happy to hear that you've had a good experience with us.

Posted 4 years ago

“Always a pleasure to deal with your self’s 👍👍”

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Posted 4 years ago

Thank you for leaving us a review, Roy. Our team works hard to ensure that we offer all of our customers the highest quality service. We're thrilled to hear that you have had a good experience with us and look forward to working with you in the future. In the meantime, have a great day!

Posted 4 years ago

“Have always been up front and honest with me. Taken good care of my bookings and have always delivered on them.”

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Posted 4 years ago

Thanks for your review, Kris. We are delighted to hear that you have had a good experience with us. Our expert team are always here to help make the process of booking your freight ferry tickets as simple as possible. Have a great day!

Posted 4 years ago

“I have been desperately trying to get a truck from Ancona to Igoumenitsa - thanks to the help of Patrick Stefanescu it got sorted - many thanks Kings Heavy Haulage Ltd”

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Posted 4 years ago

Thanks for your review, Howard! We are glad that you had a good experience with us and that you managed to get everything sorted. Have a great day.

Posted 4 years ago

“Travelling for the first time to the UK after Brexit as an entertainment production represented quite some customs challenges that Freightlink managed to address very quickly and professionally. No doubt they know their business and were able to offer definitive solutions. A special shout out to Daniel, Patrick and a lady whose name, unfortunately, eludes us now, in the freight department, for the incredible availability and friendliness held even in the face of the utmost challenging needs on our part. Thank you! Period. We will use you again anytime we must. The Elton Show AS www.the-elton-show.com”

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Posted 4 years ago

Thank you so much for your review, Carl. We are pleased that you have had a good experience with us. At Freightlink, we're always working towards providing our customers with the highest standards of service, and are extremely proud of our team. We will pass your comments on to them. In the meantime, have a great week! We look forward to working with you in the future.

Posted 4 years ago

“it was easy to book, just more easy would be if payment could be via IDEAL as well.”

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Posted 4 years ago

Hi, Tim. Thanks for your suggestion! We are always looking at different payment options in different regions and will look into this. Have a great day.

Posted 4 years ago

“Top one the best”

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Posted 4 years ago

Thank you for taking the time to leave us a review, Marius. Have a great week!

Posted 4 years ago

“Top one good service”

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Posted 4 years ago

Thank you for reviewing Freightlink! Have a great week.

Posted 4 years ago

Freightlink is rated 4.8 based on 3,351 reviews