Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.76

4.8 Rating 2,425 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,425 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 29th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked with no problem but both my crossings have been cancelled due to an apparent not being used in 10 days which was a give away by the dates of the bookings. If you are not using withing 10 days you shouldn't book and take money. I spoke to gentleman called Martin but have received no email of rebooked crossings as off yet, so not the best of 1st use of Freightlink Simon”

Helpful Report

Posted 6 years ago

Apologies for the confusion in this matter. Unfortunately this is the way that the operator DFDS works and we have no control over this. I hope our customer services manager has clarified this for you. We are currently looking at ways to make this clearer on our website.

Posted 6 years ago

“Disappointed to be first van there got there early but was in last 10 to be loaded asked guys loading what was the point in getting there on time when vans turned up 20 min before sailing and got straight on while I sat there until the end he told me to complain at reception on board only to be told by reception that I should have complained to guys out side they have it set up to make a fool of me the customer so not to happy”

Helpful Report

Posted 6 years ago

We are sorry to hear about your loading issue. Unfortunately as we are only the booking agent we have no control over the ferry operator's boarding process.

Posted 6 years ago

Freightlink is rated 4.8 based on 2,425 reviews