FreeAgent Reviews

4.5 Rating 632 Reviews
89 %
of reviewers recommend FreeAgent
4.5
Based on 632 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read FreeAgent Reviews
Visit Website

Phone:

0800 288 8691

Email:

marketing@freeagent.com

Write Your review

Tell us how FreeAgent made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I have been using Free Agent for about 6 months. I run a micro business, few transactions but as a limited company. Many years ago I used to have Quickbooks which I thought was fantastic even though it had American labels. This is not as good but Quickbooks is no longer fantastic so I went for this. If you know something about accounts and keeping books Free Agent is frustrating at first as it hides everything from the Front End. It does require some investment in time at the beginning. Effectively it works off your bank account. I link a Paypal account and my HBBC statements to it which works quite well. The invoicing is good and the expenses is also good. I can never find anything in the search so I just type my question into Google including Free Agent in the question and I usually get the right page in Free Agent. I have used it to file my own corp tax as mine is very straightforward and it seems fine. It was recommended to me by a freelancer but I know some accountants don't like it - something to do with not being able to print out certain figures etc for the year end work.?? No idea what they mean.
Helpful Report
Posted 10 years ago
FreeAgent has made managing my little Ltd company so much easier. Accounts, invoicing and so much more a breeze. AND their tech support is simply the best I've ever experienced 10 out of 5 for tech support. Really double-credit for their support!! There is though still room for improvement: FreeAgent needs better management of bills, including notifications, for those of us who work with sub-contractors. And, the FreeAgent time tracking system needs a complete overhaul so it's a tool to manage your time, not just tot up the billable hours. Not enough detail and no start/stop times, i.e. the ability to map it onto a calendar. FreeAgent gets 5 out of 5 on all the main features, but afraid these two areas let the side down a bit. Do though highly recommend FreeAgent!
Helpful Report
Posted 10 years ago
Great!
Helpful Report
Posted 10 years ago
FreeAgent is rated 4.5 based on 632 reviews