FreeAgent Reviews

Name: FreeAgent
Address: One Edinburgh Quay, 133 Fountainbridge, Edinburgh, England
Rating: 4.47

4.5 Rating 637 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 288 8691

Email:

support@freeagent.com

Location:

One Edinburgh Quay,
133 Fountainbridge,
Edinburgh
England
EH3 9QG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FreeAgent is an easy-to-use piece of accounting software; the user guides (covering things like how to enter opening balances, etc) and the VAT reporting facility are excellent. I'd give it a higher rating except the 3rd party plug-in's (for capturing expenses using your iPhone, etc) are of variable quality. Whilst you could say that's down to the 3rd party vendors, if FreeAgent allows them access without ensuring they are of the same, high quality - then that reflects on them negatively. If you are considering using FreeAgent as your stand alone accounting facility, then don't hesitate; it's very good.”

Helpful Report

Posted 12 years ago

“Good accounting software and still improving and updating, which is always a good sign. The customer service is fantastic and they have helped me with various accounting and software queries. They are also open to software feedback. I would recommend the software to everyone.”

Helpful Report

Posted 12 years ago

“We love freeagent. It fulfills all of our needs in regards to invoicing and accounting. The projects module is perfect for a small company that works on a project basis. We have been using it for about a year and it's a great tool we use for purchasing decisions and to gage the overall financial health of our organization. There are a couple of things where I could see some improvements: 1. Bank Feeds: there needs to be more banks added. While having the ability to upload statements is nice, it is still a hassle to have to do it every month. We pride ourselves in being a small local Chicago company and we use a local bank for all of our banking needs. It would be great if our bank would have an automatic bank feed. 2. Estimated Taxes: Having the ability to keep all of my accounting in one software is ideal. When it comes to paying estimated taxes, there are products out there that help you with your schedule C. Freeagent has all our accounting info and should have this feature built in.”

Helpful Report

Posted 12 years ago

“I have been using Free Agent for about 6 months. I run a micro business, few transactions but as a limited company. Many years ago I used to have Quickbooks which I thought was fantastic even though it had American labels. This is not as good but Quickbooks is no longer fantastic so I went for this. If you know something about accounts and keeping books Free Agent is frustrating at first as it hides everything from the Front End. It does require some investment in time at the beginning. Effectively it works off your bank account. I link a Paypal account and my HBBC statements to it which works quite well. The invoicing is good and the expenses is also good. I can never find anything in the search so I just type my question into Google including Free Agent in the question and I usually get the right page in Free Agent. I have used it to file my own corp tax as mine is very straightforward and it seems fine. It was recommended to me by a freelancer but I know some accountants don't like it - something to do with not being able to print out certain figures etc for the year end work.?? No idea what they mean.”

Helpful Report

Posted 12 years ago

“FreeAgent has made managing my little Ltd company so much easier. Accounts, invoicing and so much more a breeze. AND their tech support is simply the best I've ever experienced 10 out of 5 for tech support. Really double-credit for their support!! There is though still room for improvement: FreeAgent needs better management of bills, including notifications, for those of us who work with sub-contractors. And, the FreeAgent time tracking system needs a complete overhaul so it's a tool to manage your time, not just tot up the billable hours. Not enough detail and no start/stop times, i.e. the ability to map it onto a calendar. FreeAgent gets 5 out of 5 on all the main features, but afraid these two areas let the side down a bit. Do though highly recommend FreeAgent!”

Helpful Report

Posted 12 years ago

“Great!”

Helpful Report

Posted 12 years ago

FreeAgent is rated 4.5 based on 637 reviews