FreeAgent Reviews

Name: FreeAgent
Rating: 4.47

4.5 Rating 635 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 635 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0800 288 8691

Email:

marketing@freeagent.com

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Anonymous

Anonymous // 01/01/2019

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“They are all helpful and they reply very quickly”

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Posted 4 years ago

“inability to change the year-end date, meaning we have to set up a new account or leave freeagent, is very disappointing”

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Posted 4 years ago

Hi Ben, thanks for taking the time to leave us a review. Our support team have informed us that you've been in touch and have discussed your options. Please do get in touch again if we can help in any way. Thanks, The FreeAgent team

Posted 4 years ago

“Absolutely amazing! Brilliant time saving accounting systems and a fantastic, helpful, friendly and well informed support team.”

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Posted 4 years ago

“Easy to use, has most of the features I need.”

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Posted 4 years ago

“Amazing piece of software that has really helped me keep up to date with my accounts. So easy to use I just have to convince my other half that he can keep track of his hours on a job by job basis and then we will be truly sorted.Wish I had found this years ago”

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Posted 4 years ago

“I am a sole trader and use cash basis which is not supported by Freeagent.”

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Posted 4 years ago

Hi there, Thanks for taking the time to leave feedback. HMRC introduced cash accounting to help simplify Self Assessment returns for taxpayers. FreeAgent automatically calculates your accounts using traditional accounting methods from the transactions you’ve entered. This hopefully further simplifies completing your Self Assessment. However, we do understand that taxpayers do still like preparing their returns on the cash basis so it is something we will likely look to implement in the future. But it’s not in our short or medium-term plans. The FreeAgent team

Posted 4 years ago

“FreeAgent is my first experience using any sort of accounting software and it's been very good. It steps you through setting up your business and make the whole process very easy. I was doing manual invoicing, which I didn't really think was too much of a chore, but now it's so quick and easy I wouldn't consider doing it any other way. The software is easy to use and looks great. Support is also great, both from FreeAgent and the community.”

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Posted 4 years ago

“Powerful, yet simple to use. Perfect for a sole trader, such as myself.”

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Posted 4 years ago

“First time user after using an accountant for my small business over the last few years. Worked a treat, accounts sorted within a matter of days. Easy to marry up payments with invoices but do it on the laptop rather than the app as I messed up with it. Corrected easily on the laptop though”

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Posted 4 years ago

“Very user friendly and easy to keep up with accounts. My only problem is sorting out the opening balances.”

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Posted 4 years ago

“Simple interface. Very useful service!”

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Posted 4 years ago

“Straight forward to use. No issues.”

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Posted 4 years ago

“Excellent for Paypal based Businesses.”

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Posted 4 years ago

“We operate in Iraq and UAE, running separate FreeAgent versions for each country. Handling of several currencies, managing the local VAT accounting, the ease of invoicing and the phone app are great features supporting our growing business.”

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Posted 4 years ago

“I'm absolutely loving Freeagent. I can sync it with my bank account which makes life a whole lot easier and I can do recurring invoices. I really am so pleased.”

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Posted 4 years ago

“Good accounting soft”

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Posted 4 years ago

“So far found it very easy to use and makes financial management a breeze”

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Posted 4 years ago

“Really hard to use with very little reference sources available. Setting up journal entries is brutal.”

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Posted 4 years ago

Hi, thanks for taking the time to leave feedback. We do have an extensive knowledge base that should hopefully contain all the reference material you require: https://support.freeagent.com/hc/en-gb However, if you get stuck you can also get in touch with our lovely support team by emailing support@freeagent.com. The FreeAgent team

Posted 4 years ago

“Extremely simple and saves a load of time”

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Posted 4 years ago

“very easy to use software that has some flexibility to allow you to correct mistakes as you learn. Excellent dashboard as well.”

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Posted 4 years ago

FreeAgent is rated 4.5 based on 635 reviews