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Fowlers Parts Reviews

4.9 Rating 14,612 Reviews
98 %
of reviewers recommend Fowlers Parts
4.9
Based on 14,612 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Fowlers Parts Reviews

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

Write Your review

Have not recive parts yet, not posible to give feedback.
Helpful Report
Posted 4 years ago
The part was great but the p&p was way to much for just a o ring the size on a ten pence a 1st class stamp & a envelope would have done the job
Helpful Report
Posted 4 years ago
I wish I had used Fowlers in the past, the service they give is nothing short of outstanding, they put others to shame, fantastic service and ultra quick delivery, when I rang the person I spoke with was exceptionally helpful and I ordered the parts online for the free postage. I am a member of a few owners clubs and will post their outstanding service on the forums. Thank you Fowlers for a five star service.
Helpful Report
Posted 5 years ago
Finally arrived after 3 weeks. Box was crushed, lucky it was packaged inside well. No install instructions,(not Fowlers fault). Internet has them. Covid was the excuse on delay. As for the item, install was easy to do but putting back a little tricky with screen attached. Just have patience. Thanks Fowler!!
Helpful Report
Posted 5 years ago
Normally five star rating but this delivery ok a very long time to be delivered due to availability
Helpful Report
Posted 5 years ago
Barrels etc arrived ok, however none of these where designed for the new triumph cases which have a central key. Managed to make it work but not ideal. More detail should be given in web site regarding what these barrels will fit.
Helpful Report
Posted 5 years ago
Ordering the part on line was simple and effective. Website explained that as backorder part, may take a few weeks to arrive, direct from wholesaler (Kawasaki Europe). Disappointed that it took over a month. Bike was left unrideable til it arrived. And let's be honest, 26 pounds for a 3.50 drive belt is a kick in the teeth. Appreciate the bike manufacturers dictate prices but they are taking the Mickey here. Other than that all good. At least it's running again.
Helpful Report
Posted 5 years ago
Got the parts, handy and quick to pick up as local for me but expensive for OEM parts.
Helpful Report
Posted 5 years ago
It had been nearly 3 years since I ordered last and haven’t things changed!! Had email saying parts been posted, but a week later I had still not received them, OK could be down to RM, but on trying to contact them via email and eventually phone as had no reply from the email, so rang and had to pick an option that really didn’t reflect what I was ringing for. After waiting( I was number 6) was only told by the guy to email spares with my query, this I did and a day later I had a reply, saying first class can take up to 14 days?? Anyhow, my parts arrived the next day. So, in those 3 years the first class service is not so any more
Helpful Report
Posted 5 years ago
Component was genuine and we'll wrapped. However there was a glitch in despatch systems which required three separate calls to get item dispatched
Helpful Report
Posted 5 years ago
Usually very good, ordered lots of parts. Just let down on this order. First one cancelled as no stock Re ordered Awaiting delivery
Helpful Report
Posted 5 years ago
Easy transaction but not received my order as yet
Helpful Report
Posted 5 years ago
Good web site, fast delivery but boy were these float bowl gaskets expensive (£9.94 +VAT), especially as it's a four cylinder bike.
Helpful Report
Posted 5 years ago
Delivery was good. How ever part was faulty .
Helpful Report
Posted 5 years ago
Very slow and painfull 2 order .. on line got parts in the end .. sooner buy and collect at fowlers parts counter . Phoned order over the phone as it was not letting me on line . then they asked 4 postage money . But on line its free when u spend x amount .. painfull. Good bye .
Helpful Report
Posted 5 years ago
Hi Paul We are very sorry to learn that you experienced difficulties while placing an order on line. During office hours we offer a live chat facility to help which can be used by clicking the blue "chat now" tab which is located in the bottom right hand corner of the screen. Hopefully lock down will be lifted soon and you will be able to come in and place your order and we will be able to deliver our personal face to face service. Regards Fowlers Parts
Posted 5 years ago
after taking time to look for the part I needed & paid for, I was looking forward to fitting it however when I got the part out of the package it was not the part I ordered. not the best way of double checking to see if it was the right part before sending.
Helpful Report
Posted 5 years ago
Can’t fault the service but prices are extortionate!
Helpful Report
Posted 5 years ago
Hi Alan Please be assured that we offer all of our parts at the manufacturers recommended price. These do range and on occasion some parts attract a higher price than you might expect. This can be due to a number of reasons. It could be because they are quite specific in their role, the materials or manufacturing process involved. It was however very heartening to learn that you were pleased with our service. We look forward to helping you with more parts in the future. Regards Fowlers Parts
Posted 5 years ago
Surprisingly had the parts in stock. For once not over priced. Service at counter fine.
Helpful Report
Posted 5 years ago
Order was short. Parts staff member got jumpy and quite rude when reviewing pick list. I appreciate Coronavirus was top of mind but I wouldn't be having to approach the counter to review a list if the order had been correctly. Not a good impression on my first visit to Fowlers.
Helpful Report
Posted 5 years ago
Dear Tom, We're sorry to hear the review of your visit to our parts counter. Please come and see us again when we are all back to normal. Our customer service is normally very high and we'd like an opportunity for you to experience this first hand on your next visit. Kind regards Fowlers Parts
Posted 5 years ago
communication was very poor, when they did communicate three days later was told item would be with me until 8th March turns up two days later, witch is good, don't seem they no what's going on. Normally use Fowlers web page very good, not there ebay which i wont be using again
Helpful Report
Posted 5 years ago
Fowlers Parts is rated 4.9 based on 14,612 reviews