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Fowlers Parts Reviews

4.9 Rating 14,612 Reviews
98 %
of reviewers recommend Fowlers Parts
4.9
Based on 14,612 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Fowlers Parts Reviews

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

Write Your review

Parts arrive very quickly but customer service not good if you have an issue with them
Helpful Report
Posted 2 years ago
Still waiting for other half of my order! Only part completed
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Posted 2 years ago
Fast delivery, wrong color on the most expensive component.
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Posted 2 years ago
Delivery was up to fowler s good standard,
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Posted 2 years ago
The needles I needed come in sets of 4 because there are 4 cylinders and 4 carbs etc. These are readily available for 20 pound for a set of 4. I wanted the originals so I came to fowlers. I ordered them even though it was £45 plus £15 vat and postage. So £60. At least I thought I'd be getting g quality. Imagine my disappointment when 1 piece arrived labelled as a set. This would mean over £200 for 4 items. So I sent it back. And bought all 4 for £20. I was told I'd receive a full refund including my next day postage. I was only credited for the returned item which cost me another £8 to send back. So all in all time and money wasted.
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Posted 2 years ago
Ordered part paid considerable amount more for DPD delivery but when arrived was delivered by Royal mail/parcel force and took longer than expected not amused
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Posted 2 years ago
The rear brake switch assembly is longer available & I am not sure if Fowlers have refunded me the cost of it as it has not been supplied.....all other parts received OK.
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Posted 2 years ago
Good selection of parts, fairly priced....BUT don't use the next day delivery, waste of money. Parts arrived 3 days later.
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Posted 2 years ago
If i get it delivered on time it will be excellent
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Posted 2 years ago
Swift delivery , easy to order , however I did use another firm in Holland for parts also that were considerably cheaper , if time wasn’t so critical in ordering parts I wouldn’t actually use Fowler’s , I’d always use the firm in Holland so much cheaper ,
Helpful Report
Posted 2 years ago
As, I have recently purchased quite some stock from Fowlers recently. I had a poor experience with the Postal service which Fowlers use. To sort this issue out. Took a considerable amount of my time. Whilst I was at work.
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Posted 2 years ago
Delivery was quick to Dubai. But the gasket arrived damaged as it was not packaged very well at all. And the KTM parts catalogue was not up to date so the parts I ordered where not what I expected. I ordered a clutch kit with springs (as per catalogue) but only received the clutch plates and no springs. KTM had changed the kit to not include springs but Fowlers had not updated this (this has since been updated after I got in touch) Due to the damaged gasket and lack of clutch springs as I expected. I missed a trip away on the bike. But, I reported the issues and Stuart Beauchemin dealt with the case. He arranged the missing and damaged parts fir me FOC and handled the situation absolutely fine. Although I'm still yet to receive the missing springs and gasket, as they're out of stock and the KTM factory has been closed. So I'm very pleased with the aftersales customer service at rectifying the issues, but the original order wasn't great.
Helpful Report
Posted 2 years ago
I was after a scooter battery. This required filling with acid and then charging. I needed to wait for 18 hours. It would be god if they had a number of popular batteries filled and charged ready for immediate collection. Future customer please be aware of a potential delay in picking up batteries. Unfortunately they cannot not batteries.
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Posted 2 years ago
I ordered some parts and Fowlers sent them and they were what I was expecting so, well done for meeting expectations. Would have been five stars had there not been the insistent requests for feedback.
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Posted 2 years ago
I ordered a cable end which was the size of my finger tip the postage was about £6 way to expensive
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Posted 2 years ago
Be good if sod actually delivered the part!
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Posted 3 years ago
parts are ok but took a long time to turn up and wasn’t clear when they’d even be delivered,as it happens they came to late for my trip to europe.
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Posted 3 years ago
Ordered next day delivery. Item ended up 400 miles from my home. !!! On calling was told be resent next day. Which it arrived So only an average score this time. Won’t stop me using them again.
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Posted 3 years ago
Unacceptable delivery time the delivery of my parts took almost 3 times the advertised time on the website. This was for parts that are used in many Kawasaki models so really should be held in stock. Almost everywhere is using 'Brexit' as an excuse for delayed deliveries however I believe it is just that an excuse for poor service. I have ordered parts and accessories direct from the continent and received them in a few days and from the States in less time than this order.
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Posted 3 years ago
Great most of the time, I refuse to use their eBay shop as they sell stuff that isn't even in stock and don't state that it will be a backorder. I have had problems with a customer service representative in the past where he "believed" that my import shouldn't even be in the country (Suzuki GZ125 HS), so why bother with parts for it (considering how interchangeable a lot of the parts from the GZ125 are). I complained to management and received the exploded diagrams for the specific bike, which I have shared far and wide to help those who own the same bike. However I do believe that the representative still works for them (I have spoken to him about my KTM and surprisingly didn't have a problem with it). I dont think the representative's opinion is required when I'm ordering parts, just get me the parts that I require. This is why I use other companies 95% of the time.
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Posted 3 years ago
Fowlers Parts is rated 4.9 based on 14,612 reviews