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Fowlers Parts Reviews

4.9 Rating 14,612 Reviews
98 %
of reviewers recommend Fowlers Parts
4.9
Based on 14,612 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Fowlers Parts Reviews

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

Write Your review

I recently bought 2 locking nuts for the handlebar risers on my Yamaha XJR1300. You charged me a £3 delivery charge for 2 nuts, Hardly good value for money I think most people would agree. Paul Denoff.
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Posted 4 years ago
Slightly disappointed when the parts arrived. One of the O rings was missing. They graciously repaid the difference. Thanks
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Posted 4 years ago
I ordered before the deadline but the item obviously was not despatched that day and came several days late
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Posted 4 years ago
Still waiting for the parts to arrive - it’s been 2 weeks now. Called last week to ensure they’d been posted and was told they had been and the blame was put on the Royal Mail. If they’re not here by Friday I’ll be seeking a refund.
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Posted 4 years ago
Parts ready for collection in 30 mins. Easy to use website.
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Posted 4 years ago
They're ok. Ordered parts for an old motorcycle. They weren't in stock but available to back order. I didn't mind waiting so placed the order. I was informed after about a week that one part of the order was now discontinued but the other part had now shipped. Seeing as these parts were to fit together, the shipped part is pretty useless without the discontinued part. I would have appreciated the opportunity to cancel the other order before it was shipped. Other than that I'm sure they're about average.
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Posted 4 years ago
One part was no longer available that was 2 weeks ago still waiting for my refund 😒 been good upto that point
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Posted 4 years ago
Ordered part on 21 3 21 was informed that it was dispatched on 22 3 22 now 6 4 21 and still no part
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Posted 4 years ago
I sent a email a couple of weeks ago about this order, asking for some tracking info. I did not receive a reply
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Posted 4 years ago
As with any parts store you come for parts, and they do just that. My only problem with Fowler’s compared to other providers is that if something is on back order they don’t tell you when you can expect to receive it.. could be 2 days or 3 months you don’t know because they don’t let you know. Could be easily rectified other parts providers offer this service before ordering which if Fowler’s did this would make them my go to choice when after parts that are difficult to get hold of.
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Posted 4 years ago
Excellent service, delivery cost is a bit steep especially if the part is not in stock & you have a split delivery.
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Posted 4 years ago
Hi folks I found your Spares website pretty useless for finding the item I wanted. In the end I called your spares department who gave me the part number. Once I entered this into the website it worked fine. So basically if you don't know the part number already you can't find it - not very good. The Spares team were great and got me what I needed in a couple of minutes.
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Posted 4 years ago
Can't review as I havnt received them yet
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Posted 4 years ago
Found this supplier to be significantly more expensive than alternative supplier. Otherwise no issues.
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Posted 4 years ago
Hi, I asked for a grey faring panel for my TDM900, got a black one. At £220, it's also ridiculous that I don't get screws to fix it on!! The added cost of paint makes me mad. Why didn't I ask you to take it back, get another that is grey!? Because I didn't trust you to get that done. And during this bloody pandemic, with orders for stuff always delayed, I knew my chances of not getting it by Xmas were strong.
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Posted 4 years ago
Seemed like good service until I realised that the header bolts I ordered didn't come with the nuts so I had to order them separately and pay another £5 p&p. It's a shame the guy I ordered from didn't inform me that the nuts didn't come with the bolts, could've saved me time and money!
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Posted 4 years ago
Online collection order but on arrival had to wait 10 mins for order to be picked, after receiving an e mail saying order was being picked the evening before.
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Posted 4 years ago
Pedí la pieza por aquí por ser algo más económica y al final he terminado pagando de más
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Posted 4 years ago
I ordered two parts but unfortunately one was not available. Fair enough, not their fault but it took two & a half weeks to inform me. The postage figure quoted was £3.00 but VAT was added to that making it £3.60. This should be made clear when placing an order. I would use Fowlers again but they need to speed up their customer services!
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Posted 4 years ago
It’s a shame you can’t combine two separate orders so only pay one postal cost
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Posted 4 years ago
Fowlers Parts is rated 4.9 based on 14,612 reviews