Fowlers Parts Reviews

Name: Fowlers Parts
Address: 2-12 Bath Road, ,, Bristol
Rating: 4.86

4.9 Rating 14,564 Reviews

98 %

of reviewers recommend Fowlers Parts

4.9

Based on 14,564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 15th June 2025

Kevin

Fowlers Parts 5 star review on 14th May 2025

Alister

Fowlers Parts 5 star review on 13th April 2025

Alan

Chris

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next delivery at £5.50, was sent an email to say it had been dispatched and would be here the next day nothing arrived. Phoned to see where the item was and got told it has only just been dispatched and will be delivered tomorrow. Didn’t even get offered a refund for the postage when I complained.”

Helpful Report

Posted 5 years ago

“I have so far only received part of my order with no explanation why the other 2 parts are delayed, despite the website showing they were in stock. there has been no notification at all. still waiting for the chassis cover and the sas cover with filter to arrive”

Helpful Report

Posted 5 years ago

“Being asked to provide a review before the part to be reviewed has actually arrived is quite annoying - not a great start...”

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Posted 5 years ago

“I only use Fowler as a very last resort, and if I cant find the part any where else. Items and very very expensive and postage charges are way to high, You seem not satisfied with making money on parts customer and ripped off with postage charges..”

Helpful Report

Posted 5 years ago

“Ordered a few parts using the online bike identification which includes model and year of manufacture but still received a part that didn’t belong to the right model that I identified... rang to ask why this happened and was told the system is not that detailed to know some parts from different year models.. wanted to return but postage more than part so stuck with part I don’t need!!! Will think again when using online system as now not trust it to be accurate👎”

Helpful Report

Posted 5 years ago

“Happy with service and contact, but mailing costs are ridiculous. £5 for a single rubber gasket in an envelope!!! Really? Would maybe use again, but only if desperate”

Helpful Report

Posted 5 years ago

“The parts alone are fine and fits perfectly. The customer service is what needs revising.”

Helpful Report

Posted 5 years ago

“I paid for next day delivery but took 5 days to arrive.”

Helpful Report

Posted 5 years ago

Hi Paul We are sorry to learn of your disappointment with the delivery time frame. Having checked your order details we can see how this has occurred. You placed your order on Saturday 4th April, collections are made from our warehouse on week days only. Your order was therefore collected on Monday 6th April, and delivered to you on Tuesday 7th April. This is stated within the Delivery and Returns section on our website. Please accept our apologies for any inconvenience this may have caused you. Regards Fowlers Parts

Posted 5 years ago

“No correspondence on delivery not being attempted till a week later than due. Refund took twice as long as advised. Delivery over a week late and not told. No tracking on website.”

Helpful Report

Posted 5 years ago

Dear Anonymous, We're sorry to read of your bad experience. If you could contact us at crm@fowlers.co.uk, we can take a look into the situation for you. Kind regards Fowlers Parts

Posted 5 years ago

“Your stock levels said you had 3 you didn't have the part and refunded my money”

Helpful Report

Posted 5 years ago

“parts and service were fine but had no response when trying to return an item”

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Posted 5 years ago

“never have received shipment. or notified of a tracking number. last shipment was great”

Helpful Report

Posted 5 years ago

Hi John, Our export team will be in touch directly to sort this out for you. Kind regards Fowlers Parts

Posted 5 years ago

“Ridiculous price for a washer smaller than a 5pence piece. I thought it was for a set of 4 but just 1 washer £2. The rubber grommet was even more expensive, again I thought it was a set of 4. Well overpriced.”

Helpful Report

Posted 5 years ago

Hi Anthony, Thank you for your review. Unfortunately, we are governed by the manufacturers on the pricing structure we have to follow. This is beyond our control I'm afraid. Kind regards Fowlers Parts

Posted 5 years ago

“Part was there on time, but the assistant who had a face like a smacked bottom and kept me waiting for no apparent reason... a smile makes a difference!”

Helpful Report

Posted 5 years ago

“I cannot review this item because I have not received it yet 08/10/19”

Helpful Report

Posted 5 years ago

“I cancelled this item weeks ago via email but it still got delivered how can I send this back and get my refund”

Helpful Report

Posted 5 years ago

“Received order missing parts. Informed them not helpful, sent item back costing me money.... still waiting on the refund 😞”

Helpful Report

Posted 5 years ago

“Wrong part number and hence part supplied. Sorted quickly and correct part sent. Cost of wrong part refunded but not return carriage cost”

Helpful Report

Posted 5 years ago

“Not having the parts in stock is possibly frustrating but quite understandable. To place and order, then have emails saying firstly that the part had been picked and then another saying that the part had been despatched is quite ridiculous when a third email arrived saying the part had never been in stock in the first place. Your systems and processes need to be reviewed, guys, wouldn’t you agree? Maybe you could order the part and let me know when you have it?”

Helpful Report

Posted 5 years ago

“Listed price when making payment for some reason increased slightly. This was not VAT or P&P. Also the six 'O' rings could fit in a tiny envelope & be posted for less than £1 instead of charging £3 & putting them in a large padded envelope, after all they are not fragile.”

Helpful Report

Posted 5 years ago

Fowlers Parts is rated 4.9 based on 14,564 reviews