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Fowlers Parts Reviews

4.9 Rating 14,565 Reviews
98 %
of reviewers recommend Fowlers Parts
4.9
Based on 14,565 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Fowlers Parts Reviews

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

Write Your review

I have not received the parts /or tracking number.
Helpful Report
Posted 6 years ago
Dear Ahmet, We advised in the shipping quote conformation email that the postage/service quoted was untracked and tracked options could be provided if required: PLEASE NOTE: Shipping via standard (untracked) international mail. On average this takes 1-2 weeks once posted but please allow 28 days for delivery. It is also possible to use a tracked mail service that should take 10-14 days, or UPS if an even quicker service again is required. Please contact nickf@fowlers.co.uk for further details and costs if either of these shipping methods is preferred. We advise to allow 28 days for delivery, so hopefully it will appear anytime now but there is another week left before we will consider it as late or missing. If the item doesn't arrive, please contact Nick in the email above. Kind regards Fowlers Parts
Posted 6 years ago
I was to get 10% agreed discount applied back to my card but this hasn’t happened after the promise of doing so
Helpful Report
Posted 6 years ago
Hi Peter, We'll be refunding the 10% back to your card today for you. We didn't receive the email with the order number, hence why the discount wasn't refunded. Kind regards Fowlers Parts
Posted 6 years ago
Think I must have been unlucky. Ordered what was described as Piston ring set (Std) I phoned to check because they had 2 different part numbers listed with the same description. They came wrong size, they were +1mm. I had to send them back for a refund & re-order/pay again for the other ones, took almost 3 weeks before I got the correct ones. Took longer to correct the website.
Helpful Report
Posted 6 years ago
Fast delivery & well packaged but item misdescribed. Item described as stamped steel droplink plates but only a single plate is delivered
Helpful Report
Posted 6 years ago
Hi Jim, Sorry to read your comments on the item you purchased. We have now amended the information we had been given to ensure this does not happen again. Sorry for any problems this may have caused you. Kind regards Fowlers Parts
Posted 6 years ago
Website easy to use. Part ordered and paid for easily enough. Email to say part had been despatched on 18/02/19 , however I am still waiting for part 04/03/19. Even delivery to spain should no take this long. I have no idea how part was sent , post or otherwise , so dont know who to contact.
Helpful Report
Posted 6 years ago
Hi Ed, We had a system problem and your item hasn't been sent out. The item will leave tomorrow for you. In future, you can always contact us via www.fowlersparts.co.uk and we'll get back to you. Kind regards Fowlers Parts
Posted 6 years ago
Expensive. Yes you are able to supply certain parts for older machines but careful searches of other suppliers will provide cheaper alternatives.
Helpful Report
Posted 6 years ago
Hi Edward All of the spares we offer for sale are genuine manufacturer parts at the recommended retail price. We pride ourselves on the wide range of parts we hold in stock and our excellent customer service. Thank you for your custom to date. It is hoped that we will be able to supply you with further parts in the future. Kind regards Fowlers Parts
Posted 6 years ago
Quick delivery time seeing as they were out of stock but I ordered a swing arm bearing kit for an sx 250 and x2 stickers only arrived. Can you check the part numbers and let me know if I can exchange please? Cheers
Helpful Report
Posted 6 years ago
I received the wrong part, which I returned and have heard nothing since. I want part rubber grommet tapered T3020152, I got a basic round grommet which cost me in total £6.50 including return postage, the grommet is only about £1.38 in total and I still do not have the correct part!
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Posted 6 years ago
only 2 in stock normal good stock.
Helpful Report
Posted 6 years ago
Order made on 11/10/18 but I received item on 24/10/18.
Helpful Report
Posted 6 years ago
Purchased stock mirrors. Thread should have been M10 thread per bike but for whatever reason the mirrors were M8. Fowlers unresponsive. Avoid
Helpful Report
Posted 6 years ago
I actually wondered if this was a joke? Ordered a part, got an email to say the part was picked. Next day get an email to say they can't find the stock and I will be refunded. Another day on after ordering elsewhere I get an email to say the part was despatched! Sent an email to enquire what was going on and told its an automated service and despatch email sent by mistake... A bit like the email asking me to review them following my purchase! one plus was that I got my money back. Perhaps a review of your parts service needed?
Helpful Report
Posted 6 years ago
I ordered a Rad cap for my Street Triple, It arrived very quickly. On opening the Jiffy bag it looked like someone had been poking around with the small plastic bag the Cap was in. On opening said bag, the top of the cap was dented and it looked like a thumb nail had pressed the top of the cap in. I fitted new cap to bike and it seems to have cured the problem and is covered by the Rad Guard, so I never returned it, or bothered you with a complaint, but it was a damaged part and shouldn't of been sent out.
Helpful Report
Posted 7 years ago
I ordered some parts for my Yamaha Xenter 125.Some parts are back order and I am being told with different dates.Ending up waiting for almost two months before I got my parts.I spent quiet alot of money to this company.Communication is bad to be honest.Will avoid it next time.
Helpful Report
Posted 7 years ago
Parts didnt arrive so missed a race meeting. Had to wait a week till fowlers would send any replacements. Replacements did arrive pretty quickly though.
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Posted 7 years ago
It took FOREVER for these bits to arrive. And I’m convinced I wasn’t sent what I asked for. Still missing a bolt and tophat type nut. I shall be down soon to go to the parts dept in person. Much easier than the tiny pictures online.
Helpful Report
Posted 7 years ago
Your postage charges way way to expensive to the point where I feel I am been ripped off.
Helpful Report
Posted 7 years ago
KTM 450 ATV 2009: Ordered DECO Lever CPL and parts drawing (handlebar controls) shows 3 parts (item 21) lever, screw& baseplate and that’s what I assumed I would receive but only received lever
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Posted 7 years ago
My item has still not arrived.
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Posted 7 years ago
Recommendation by your parts department proved to be wrong item. Not worth returning. I'm.out of pocket
Helpful Report
Posted 7 years ago
Hi Mark We are sorry to read that the part supplied is incorrect for your purposes. We will be happy to issue a full refund if the part is returned. Regards Fowlers Parts
Posted 7 years ago
Fowlers Parts is rated 4.9 based on 14,565 reviews