Login
Start Free Trial Are you a business? Click Here

Fowlers Parts Reviews

4.9 Rating 14,565 Reviews
98 %
of reviewers recommend Fowlers Parts
4.9
Based on 14,565 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Fowlers Parts Reviews

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

Write Your review

Part was delivered with paint scratched.Had to return.Maybe checking before dispatch might have helped.
Helpful Report
Posted 3 years ago
I ordered the partistakenly on my previous address. Immediately after ordering I contacted Foelers to rectify this but they were unable to change the address despite not dispatching the part for a further 2 days. Seemed like a case of CBA rather than customer service.
Helpful Report
Posted 3 years ago
The wrong part was sent! The sales lady, tried to make me pay for the return, I refused, and pointed out to her, that it was their mistake, her tone then became aloft/arrogant. I then had to pay again, for the correct part, and was told there would be a 7 to 10 day wait?? No collection time could be allocated, so I had to wait indoors for 7 hours , for the wrong part to be collected by dpd.......They, have the returned part, now I am waiting for my refund.
Helpful Report
Posted 3 years ago
Still haven’t received my parcel just wondering what’s going on
Helpful Report
Posted 4 years ago
Not particularly good on this occasion. Took 6 weeks to get something that should have taken week to 10 days. All sorts blamed from KTM losing order, covid, Brexit, KTM moving warehouse and Courier company delivering it at the weekend. No discount offered on the order , despite al the blunders, but 10 % offered off next order. Thanks for nothing! Can get 15% off at alternative dealer.
Helpful Report
Posted 4 years ago
paid for parts that i never received , there was a mix up somewhere , DPD said they delivered them , they did not , i lost £59
Helpful Report
Posted 4 years ago
I’m still waiting for the parts
Helpful Report
Posted 4 years ago
takes too long to get orders. You should advise that parts aren't available before taking payment.
Helpful Report
Posted 4 years ago
The part was fine. The postage was extortionate, I think it was either £3 or £5 I paid to have the part posted. When you consider it was a rubber bung which was the diameter of a 10p coin as about 4mm thick and no weight. It was posted in an envelope and took over 3 weeks for it to reach me, so no, I’m not happy with the delivery cost or service.
Helpful Report
Posted 4 years ago
Recipient not as requested! Instead order sent to person who payed for the order. Caused great difficulty releasing shipment from customs. As a regular customer I'm disappointed. Additionally I've submitted ticket well in advance requesting attention to recipient details. Backorder took 20+ days for availability.
Helpful Report
Posted 4 years ago
2 of the items I wanted said were in stock turns out the wasn’t waited good few weeks to find out this 😡
Helpful Report
Posted 4 years ago
Delay in receiving the parts, had to be chased as no update status available and no opportunity to obtain loyalty points when buying on line!
Helpful Report
Posted 4 years ago
The service just seems to be getting worse every time I go there
Helpful Report
Posted 4 years ago
I haven't got my order yet. It's been a month
Helpful Report
Posted 4 years ago
Quick to take my money, but I also sent a question by email. It's been at least two weeks &there's no reply yet.
Helpful Report
Posted 4 years ago
In ordered two pieces and only one shipped. If id been advised in advance of shipping I would have changed the second product. I ended up paying p&p on a single bolt which wasn't cost effective.
Helpful Report
Posted 4 years ago
I asked for a diafram for my v max, got sent a spring!
Helpful Report
Posted 4 years ago
Why should I review when you can’t even reply to an email?
Helpful Report
Posted 4 years ago
Ridiculous amounts of packaging and way too expensive postage.
Helpful Report
Posted 4 years ago
Not having received the part 8 days after placing the online order, I rang Fowlers to find out that for some reason, my order had not been processed. The part then arrived two days later making ten days in all. Not very impressive really!
Helpful Report
Posted 5 years ago
Fowlers Parts is rated 4.9 based on 14,565 reviews