ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 1,096 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 1,096 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great as usual :)”

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Posted 5 years ago

“Got my package within 10 days from the UK to Malaysia however it's kinda pricey”

ForwardVia 5 star review on 27th February 2021

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Posted 5 years ago

“Your web page is not easy to navigate and you also bought the more expensive listing on Amazon UK. If you had followed my instructions in a more timely manner you could have saved me close to £10. Time is of the essence with some of these purchases and it took you close to six hours to buy the requested item. Otherwise a useful service.”

Helpful Report

Posted 5 years ago

Hi, Thanks for your feedback. We can see that your assisted purchase order was placed on 12th Feb, Friday at 18:31 (GMT/UK Time) in the evening. At that time of you placing the order our office is closed. Our staff have left the office when you placed the order. Well being of our staff is very important, we always encourage them to leave on time at 17:30 to spend time with their family. Our office opening time is as listed on our website. A member of our staff then processed your order the next morning on 13th Feb as soon as our office open at 9:16 am. This was under an hour of you placing an order during our office opening time. We aim to process assisted purchase order within 6 hours, subject to our opening time, as described on our website. With regard to the price of the item, unfortunately, we have no control of the pricing of the goods. It is disappointing for the store/seller to increase the price in short period of time, without a valid reason. Again, even though it is disappointing we play no part in the pricing, and we ordered it as soon as we possibly can during our opening time within the target time promise. We hope the above clarifies the matter. Feel free to contact us should you need further clarifications.

Posted 5 years ago

“Hey guys, I've only used you a handful of times, but your communication has always been very clear and the service has been wicked quick. I love you and plan to use you for many years to come. Below there's question that asks how quick your responses have been. I honestly don't know the answer because it's always been comfortably in the "reasonable" timeframe, you know? I just check my email the next time around and you'll have sorted my issue or gotten my order going.”

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Posted 5 years ago

“Parcel dispatched quickly and efficiently at reasonable cost. Very happy with the service”

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Posted 5 years ago

“I'm impressed. Friendly and intuitive interface, no extra steps. As easy as 1-2-3. I received my package overseas in less than a week. And they accept payments in Paypal, that's nice.”

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Posted 5 years ago

“best forwarding service”

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Posted 5 years ago

“What a wonderful easy process! Have purchased a few things from my favourite UK shops, had them delivered to ForwardVia with my reference number and within a day it was processed and ready to ship to me. Courier took 5 days and delivered to my front door in Australia. Would definitely recommend!”

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Posted 5 years ago

“Right after the parcel acceptance by forwardvia, all procedures have been done smoothly and instantly. Seems like everything is computerized, their website is user friendly and easy to navigate.”

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Posted 5 years ago

“superior service”

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Posted 5 years ago

“Amazing. I was so wary as I’ve never forwarded a package before, but the process was SO easy. The website interface is the best part. It clearly shows you what’s next and how to proceed. The small package only took 12 days from placing the original order to having it arrive on my doorstep a world away!”

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Posted 5 years ago

“Professional & excellent service, I received my package in good conditions”

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Posted 5 years ago

“Great service, fast and reli”

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Posted 5 years ago

“Properly packed. Very fast delivery. Only took 14 days to deliver to Russia even through Economy Mail. Keep up the work well done.”

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Posted 5 years ago

“Quick, accessible, and straight-forward pricing!”

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Posted 5 years ago

“They have shown great care for my items, and have shipped them in a very secure manner. I really appreciate their efforts. I would definitely recommend ForwardVia to anyone who is planning on shopping from UK websites. I know i will use them in the near future.”

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Posted 5 years ago

“Fast response and delivery , 2 thumbs up will use thier service again”

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Posted 5 years ago

“Great service! I have used a couple of times and they are responsive and keen to help you out.”

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Posted 5 years ago

“Il servizi è da 5 stelle ma se ne approfittano alla grande.”

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Posted 5 years ago

Hi, We are sorry to hear you were not completely satisfied with out service. We can see from your review translated to 'the service is 5 star but they take advantage of it'. We are not entirely sure the reason behind the feedback left. Kindly contact our customer service team. We are more than happy to clarify any misunderstanding you have and assist you if you encountered any issues. Look forward to hearing from you.

Posted 5 years ago

“I have a special request to attach product invoice and shipping invoice, the service very good and fast. They attach the document both inside and outside the box, so the our local custom can see the document clearly. Email correspondence is very responsive. I pay the shipping cost and in same day I also get the shipping tracking number. It is very recommended for service from U.K. I hope shipping method choice from BPost will be available again soon.”

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Posted 5 years ago

ForwardVia is rated 4.8 based on 1,096 reviews